Legal · head to head
Litify vs Relativity
Litify
Legal
Legal case and matter management built natively on Salesforce
- From
- On request
- Rated
- -
Relativity
Legal
Ediscovery and legal data platform for large matters
- From
- On request
- Rated
- -
The short version
- Each has a real cost: Litify pricing is not published anywhere and there is no entry tier, so a firm cannot judge affordability without entering a sales process.; Relativity quote-only and expensive, typically billed on data volume, so costs escalate with matter size
- They diverge on capability: Litify covers Native Salesforce application, Relativity covers Large-scale processing.
- Prices and features above were last checked on 31 August 2026.
Where they differ
Only the attributes on which Litify and Relativity actually diverge.
| Attribute | Litify | Relativity |
|---|---|---|
| Platforms | Web, iOS, Android | Web, Cloud, Self-hosted |
Identical on both: starting price (On request), pricing model (quote), free tier (No), user rating (Not yet rated), category (Legal).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in Litify
- Native Salesforce application
- Intake and referral management
- Matter management
- Reporting and dashboards
- Mass tort handling
Only in Relativity
- Large-scale processing
- Review workflow
- Analytics and active learning
- Application ecosystem
What people use each for
The jobs each tool is most often brought in to do.
Litify
- High volume plaintiff firms running mass tort matters with thousands of claimantsnot Relativity
- Insurance defence operations needing matter management across many concurrent filesnot Relativity
- Corporate legal departments needing matter intake and outside counsel spend reportingnot Relativity
- Multi-office practices needing referral tracking and consistent intake across locationsnot Relativity
Relativity
- Large litigation with very high document volumesnot Litify
- Corporate investigations requiring defensible, auditable reviewnot Litify
- Firms whose review process is already built around the platformnot Litify
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
Litify
- Pricing is not published anywhere and there is no entry tier, so a firm cannot judge affordability without entering a sales process.
- The system being administered is Salesforce, so realising the configurability requires Salesforce administration skills most firms must hire or contract for.
- Implementation is a configuration project measured in months, so it is not a system a firm can adopt quickly during a busy period.
- That configurability means two Litify firms can run materially different systems, which makes external support and staff mobility harder.
- There is no public documentation; the support site is behind a customer login, so buyers cannot assess the product depth before committing.
Relativity
- Quote-only and expensive, typically billed on data volume, so costs escalate with matter size
- Complex enough that certified specialists are a job title, which is a real staffing cost
- Considerable overkill for small matters, where lighter self-service tools are far cheaper
Pricing, plan by plan
Litify
On request- Litify$undefined/year
- Quoted per customer with no published rates
- Sold as a bundled subscription including the Salesforce platform entitlement
- Implementation and configuration quoted separately
Relativity
On requestNo published plan breakdown. See the Relativity review.
Which should you pick?
Choose Litify if
- You need native salesforce application.
- You work on Web, iOS, Android.
- You also want intake and referral management.
Choose Relativity if
- You need large-scale processing.
- You work on Web, Cloud, Self-hosted.
- You also want review workflow.
Questions people ask
- Is Litify or Relativity better?
- Neither clearly leads. Litify starts at On request and Relativity at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, Litify or Relativity?
- Litify starts at On request and Relativity at On request.
- Does Litify or Relativity run on more platforms?
- Litify runs on Web, iOS, Android. Relativity runs on Web, Cloud, Self-hosted.
- What is Litify best used for?
- Litify is most often used for high volume plaintiff firms running mass tort matters with thousands of claimants, insurance defence operations needing matter management across many concurrent files, corporate legal departments needing matter intake and outside counsel spend reporting, multi-office practices needing referral tracking and consistent intake across locations. Of those, high volume plaintiff firms running mass tort matters with thousands of claimants and insurance defence operations needing matter management across many concurrent files are not what Relativity is typically brought in for.
- What can Litify do that Relativity cannot?
- Litify covers Native Salesforce application, Intake and referral management, Matter management, Reporting and dashboards. Relativity covers Large-scale processing, Review workflow, Analytics and active learning, Application ecosystem.
Answered from the vendors’ own pages
Litify: Do we sign a separate contract with Salesforce?
Not according to Litify's published services agreement, which defines Litify as a reseller of the Salesforce services and defines the purchase as a combined offering of the platform plus the Litify application. You buy one subscription from Litify. Confirm how the platform appears on your own order form before signing.
Relativity: What does Relativity cost?
It does not publish rates. Ediscovery is generally billed on data volume and users, quoted per matter or organisation.
Litify: Is Litify for personal injury or corporate work?
Both, but differently. Plaintiff firms use it for high volume personal injury and mass tort, insurance defence firms for case volume, and corporate legal departments for matter intake and spend management rather than billing.
Relativity: Is Relativity only for law firms?
No. Corporate legal departments and government agencies use it for investigations as well as litigation.
Litify: Is it suitable for a small firm?
No. It is sold to mid-market and enterprise operations and no entry tier is marketed. The implementation and administration requirements do not amortise at small headcounts.
Relativity: Do I need trained staff?
In practice yes. Relativity certification is a recognised specialism, and that staffing cost is part of the total.
Related pages
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