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AvePoint Cloud Backup

Microsoft 365, Dynamics and Salesforce backup from a long-standing Microsoft partner

As of 1 September 2026, AvePoint Cloud Backup's pricing is not published; the vendor quotes on request. A SaaS backup product covering Microsoft 365, Dynamics 365, Salesforce, Google Workspace and Entra ID from a vendor that has built Microsoft 365 tooling for two decades. Softwr lists it under Backup. AvePoint Cloud Backup is made by AvePoint, available on Web.

Overview

What AvePoint Cloud Backup does

AvePoint Cloud Backup protects Microsoft 365 workloads including Exchange Online, SharePoint Online, OneDrive, Teams and Groups, along with Dynamics 365, Salesforce, Google Workspace and Microsoft Entra ID objects. Backups run up to several times daily with granular restore down to individual items, and storage can be AvePoint-managed or your own Azure or Amazon S3 tenancy. The distinguishing point is the surrounding portfolio. AvePoint sells migration, information governance, records management and permission auditing for the same Microsoft estate, so an organisation running a tenant consolidation after an acquisition can buy backup, migration and governance from one vendor with one permissions model. For an IT team that would otherwise run three products against the same tenant, that consolidation matters more than any individual backup feature. Buyers are mid-market and enterprise Microsoft 365 customers, education and public sector organisations. The trade-off is pricing opacity and storage custody. AvePoint does not publish a rate; pricing is per user with variation by data volume, and whether the encryption keys and storage account are yours or AvePoint's is a configuration decision that determines who can actually read your backup data. That question should be settled before signing, because retrofitting bring-your-own-storage after a rollout is a migration.

What people use it for

  • A tenant consolidation after an acquisition where backup, migration and governance are needed against the same Microsoft 365 estate
  • An organisation that has discovered Microsoft 365 native retention does not restore a deleted SharePoint site after the recycle bin window
  • Backing up Entra ID configuration so an accidental conditional access or group change can be reversed
  • A regulated organisation that must hold backup data in its own storage account under its own encryption keys

The honest half

Where it falls short

Concrete and checkable, so you can decide whether any of them matter to you. This is the half of a review a vendor will not write about AvePoint Cloud Backup.

  • No pricing is published, so the per-user cost has to be established through sales, and it varies with data volume rather than being a flat seat rate.
  • Whether AvePoint or your organisation holds the storage account and encryption keys is a configuration decision that is expensive to reverse later, and buyers often accept the vendor-managed default without considering it.
  • Per-user pricing means organisations with many low-activity accounts, such as education institutions with dormant student mailboxes, pay for seats with almost no data.
  • Restore of very large SharePoint sites and Teams structures is slow and API-throttled by Microsoft rather than by the product, so recovery time objectives set on paper often cannot be met in practice.
  • The breadth of the AvePoint portfolio means sales conversations quickly widen into governance and migration products, and buyers who wanted only backup should expect to defend that scope.

Cross-shopped

What people choose instead of AvePoint Cloud Backup

Each pairing was judged by two reviewers asking whether a buyer would genuinely weigh the two against each other. The ones that failed were deleted rather than published.

Pricing

What AvePoint Cloud Backup costs

Taken from the vendor's own pricing page. Prices move, so check before you buy.

AvePoint Cloud Backup

On request

  • Priced per user, with variation by protected data volume
  • AvePoint-managed or bring your own storage
  • Microsoft 365, Entra ID, Dynamics, Salesforce and Google Workspace
  • Free trial available
  • No published rate card

Capabilities

Features

  • Microsoft 365 backup

    Exchange Online, SharePoint, OneDrive, Teams and Groups protection

  • Granular restore

    Item-level recovery without restoring a whole mailbox or site

  • Entra ID backup

    Protection and restore of directory objects and configuration

  • Salesforce and Dynamics backup

    CRM data and metadata protection alongside Microsoft workloads

  • Bring your own storage

    Backups written to your own Azure or Amazon S3 account

  • Multiple daily backups

    Backup frequency higher than the once-daily default of some competitors

  • Governance portfolio

    Migration, records management and permission auditing sold alongside

Answered, with sources

Questions people ask

Each answer names the page it came from, so you can check it rather than take our word for it.

Can we keep backups in our own storage?

Yes, bring your own Azure or Amazon S3 storage is supported. Decide this before rollout, because moving to it afterwards is a migration.

Is Microsoft 365 native retention not enough?

No. Native retention covers deletion within limited windows and does not provide point-in-time restore of arbitrary items after those windows expire.

How is it priced?

Per user, varying by protected data volume, quoted rather than published. Ask for the volume assumption behind the per-user figure.

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Softwr does not host reviews and shows no star rating for AvePoint Cloud Backup, because a rating we did not collect is not ours to publish. What is here is the pricing and platform detail from the vendor’s own pages, limitations we could state concretely, and alternatives a reviewer confirmed people weigh against it. Tell us if any of it is wrong.

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