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HYCU

Backup as a service spanning SaaS applications as well as infrastructure

As of 1 September 2026, HYCU's pricing is not published; the vendor quotes on request. A backup vendor whose R-Cloud platform protects hundreds of data sources including SaaS applications most backup products ignore, using a development kit that lets integrations be written in days. Softwr lists it under Backup. HYCU is available on Web, Linux, Windows.

Overview

What HYCU does

HYCU began as a purpose-built backup product for Nutanix and has become a broader data protection service covering virtual machines, physical servers, cloud infrastructure across AWS, Azure and Google Cloud, Kubernetes, databases and a long list of SaaS applications. The R-Cloud platform includes a development kit that allows new data sources to be integrated without waiting for a vendor release cycle, which is how the supported source count grew so quickly. The distinguishing capability is SaaS coverage breadth. Most enterprises discover during an incident that their Okta configuration, their Jira projects or their GitHub repositories are not covered by any backup product they own, because the infrastructure backup vendor never supported them and the SaaS vendor's own retention is short. HYCU targets exactly that gap, and for an organisation cataloguing its recovery exposure across dozens of SaaS tools, that coverage is the shortlist-deciding fact. Buyers are mid-market and enterprise IT teams, with a strong installed base in Nutanix environments. The trade-off is pricing opacity and unit mixing: HYCU charges by virtual machine, by tebibyte or by gibibyte depending on the service, so a customer protecting virtual machines, cloud storage and SaaS applications is billed on three different units under one agreement, which makes forecasting hard and comparison against a per-terabyte competitor harder.

What people use it for

  • An organisation that has just realised its Okta, Jira and GitHub data is not covered by any backup product it owns
  • A Nutanix environment needing agentless backup that understands the platform rather than treating it as generic virtual machines
  • A mid-market IT team wanting one vendor across on premises virtual machines, cloud workloads and SaaS applications
  • Building an immutable off-site copy with object lock to satisfy a cyber insurance requirement

The honest half

Where it falls short

Concrete and checkable, so you can decide whether any of them matter to you. This is the half of a review a vendor will not write about HYCU.

  • Pricing is quoted with different billing units for different services, so an estate spanning virtual machines, cloud and SaaS is billed three ways and annual forecasting becomes guesswork.
  • Backup storage and cloud egress on restore are billed by your cloud provider rather than by HYCU, which means the recovery cost of a large incident appears on a different invoice and is rarely modelled in advance.
  • SaaS integration depth varies considerably by application, and a source appearing on the supported list does not guarantee that every object type within it is captured; verify the specific data you need.
  • Integrations built with the development kit may come from partners rather than HYCU, so the support path for a given source is worth establishing before you rely on it.
  • The product's Nutanix heritage still shows in feature depth, and organisations with predominantly VMware or physical estates often find the incumbent backup vendors more mature for those workloads.

Cross-shopped

What people choose instead of HYCU

Each pairing was judged by two reviewers asking whether a buyer would genuinely weigh the two against each other. The ones that failed were deleted rather than published.

Pricing

What HYCU costs

Taken from the vendor's own pricing page. Prices move, so check before you buy.

HYCU R-Cloud

On request

  • Consumption pricing by virtual machine, tebibyte or gibibyte depending on service
  • Different units for different data sources under one agreement
  • Cloud storage target costs billed separately by your provider
  • Free trial available
  • No published rate card

Capabilities

Features

  • R-Cloud platform

    Backup as a service across infrastructure, cloud and SaaS sources

  • SaaS application backup

    Protection for applications that infrastructure backup products do not cover

  • Nutanix and VMware backup

    Agentless protection for virtual machine estates

  • Cloud infrastructure backup

    AWS, Azure and Google Cloud workload and configuration protection

  • R-Graph

    Visual map of data estate and protection gaps

  • Development kit

    Customers and partners can build integrations for unsupported sources

  • Immutable backup targets

    Object lock support for ransomware resistance

Answered, with sources

Questions people ask

Each answer names the page it came from, so you can check it rather than take our word for it.

Is pricing published?

No. It is consumption based by virtual machine, tebibyte or gibibyte depending on the service, and quoted. Ask specifically which unit applies to each data source in your estate.

Does it really back up SaaS applications?

Yes, that is the main differentiator, with a long supported source list. Confirm the depth of coverage for the specific objects you need in each application.

Who holds the encryption keys?

Ask directly and get it in writing. Key custody differs by deployment model and it determines whether you can render backup copies unreadable independently of the vendor.

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Softwr does not host reviews and shows no star rating for HYCU, because a rating we did not collect is not ours to publish. What is here is the pricing and platform detail from the vendor’s own pages, limitations we could state concretely, and alternatives a reviewer confirmed people weigh against it. Tell us if any of it is wrong.

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