Softwr

Beauty · head to head

Genbook vs Zolmi

Genbook logo

Genbook

Beauty

Online booking and business growth for salons

From
$29/month
Rated
-
Full reviewWebsite
Zolmi logo

Zolmi

Beauty

Cloud salon booking and management software with two flat plans

From
Free
Rated
-
Full reviewWebsite

The short version

  • Only Zolmi has a free tier, so it costs nothing to try first.
  • Each has a real cost: Genbook limited documentation and onboarding tutorials for new users; Zolmi additional staff members cost $3 to $5 each per month depending on plan, on top of the base $20 or $30 monthly fee, as of August 2026
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which Genbook and Zolmi actually diverge.

Attributes where Genbook and Zolmi differ
AttributeGenbookZolmi
Starting price$29/monthFree
Pricing modelUnknownsubscription
Free tierNoYes
PlatformsWeb, MobileWeb
Founded2006Unknown

Identical on both: user rating (Not yet rated), category (Beauty).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Genbook

  • Online booking
  • Review collection
  • Client management
  • Payment processing
  • Marketing campaigns
  • Reputation management
  • Calendar sync
  • Mobile apps

Only in Zolmi

Nothing recorded that Genbook does not also cover.

What people use each for

The jobs each tool is most often brought in to do.

Genbook

  • Getting more clientsnot Zolmi
  • Managing reviewsnot Zolmi
  • Online bookingnot Zolmi
  • Building reputationnot Zolmi

Zolmi

  • Managing hair salons with online booking and appointment remindersnot Genbook
  • Operating nail salons with staff scheduling and client managementnot Genbook
  • Running spa and medi-spa businesses with service inventorynot Genbook
  • Managing massage therapy practices with client records and billingnot Genbook
  • Operating tattoo shops with appointment management and product trackingnot Genbook

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Genbook

  • Limited documentation and onboarding tutorials for new users
  • Customer support responsiveness can be slow or unreliable
  • Limited flexibility in rebooking timeframes and appointment management
  • Competitors offer additional features like HIPAA-compliant SOAP notes at lower prices

Zolmi

  • Additional staff members cost $3 to $5 each per month depending on plan, on top of the base $20 or $30 monthly fee, as of August 2026
  • Stock management, reporting and the website builder are locked to the PRO plan at $30 per month, as of August 2026

Pricing, plan by plan

Genbook

$29/month

No published plan breakdown. See the Genbook review.

Zolmi

Free
  • FreeFree
    • Basic salon management
  • START$20/month
    • Online calendar
    • Appointment reminders
    • Online booking
  • PRO$30/month
    • All START features plus
    • Business reporting
    • Stock management

Which should you pick?

Choose Genbook if

  • You need online booking.
  • You work on Web, Mobile.
  • You also want review collection.
Genbook review

Choose Zolmi if

  • You want to start without paying.
Zolmi review

Questions people ask

Is Genbook or Zolmi better?
Neither clearly leads. Genbook starts at $29/month and Zolmi at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Genbook or Zolmi?
Zolmi has a free tier; the other does not. Paid plans start at $29/month for Genbook and Free for Zolmi.
Does Genbook or Zolmi run on more platforms?
Genbook runs on Web, Mobile. Zolmi runs on Web.
Can I use Zolmi for free?
Yes. Zolmi has a free tier, so you can try it without paying. Genbook starts at $29/month.
What is Genbook best used for?
Genbook is most often used for getting more clients, managing reviews, online booking, building reputation. Of those, getting more clients and managing reviews are not what Zolmi is typically brought in for.
What can Genbook do that Zolmi cannot?
Genbook covers Online booking, Review collection, Client management, Payment processing.

Answered from the vendors’ own pages

Genbook: What does Genbook cost?

Genbook starts at $29 per month with different tiers available for businesses with varying needs.

Source
Zolmi: Can I cancel Zolmi anytime or am I locked into a contract?

You can downgrade and cancel Zolmi plans at any time with no setup costs or contract required. Annual billing saves up to 30% compared to monthly.

Source
Genbook: What support options are available?

Genbook offers email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live representative, and chat support.

Source
Zolmi: Does Zolmi require a credit card to start the free plan?

No, Zolmi's free tier is available with no credit card required. You can upgrade to paid plans whenever you need advanced features.

Source
Zolmi: How is customer support handled for Zolmi?

Zolmi offers customer support available 7 days a week. Your data is automatically backed up via Dropbox or Google Drive.

Source
Share

Related pages

More on Genbook

More on Zolmi

Keep looking

Other head to heads