Customer Success · head to head
Proposable vs SmartKarrot

SmartKarrot
Customer Success
Intelligent Customer Success Platform
- From
- $15000/year
- Rated
- -
The short version
- Each has a real cost: Proposable the Solo plan at $19 per user per month is capped at 5 proposal deliveries a month; SmartKarrot the entry Basic plan starts at $15,000 per year and includes only 5 users
- They diverge on capability: Proposable covers Proposal templates, SmartKarrot covers Customer 360.
- Prices and features above were last checked on 30 August 2026.
Where they differ
Only the attributes on which Proposable and SmartKarrot actually diverge.
| Attribute | Proposable | SmartKarrot |
|---|---|---|
| Starting price | $19/month | $15000/year |
| Founded | 2017 | 2018 |
Identical on both: pricing model (subscription), free tier (No), platforms (Web), user rating (Not yet rated), category (Customer Success).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in Proposable
- Proposal templates
- E-signatures
- Analytics
- Team collaboration
- Custom branding
- Stripe
- PayPal
- Zapier
Only in SmartKarrot
- Customer 360
- Health monitoring
- Playbook automation
- Success planning
- Touchpoints tracking
- Salesforce
- HubSpot
- Slack
Both cover
- Web support
What people use each for
The jobs each tool is most often brought in to do.
Proposable
- Sales proposal managementnot SmartKarrot
- Client proposal generation and trackingnot SmartKarrot
- Sales team collaborationnot SmartKarrot
SmartKarrot
- Tracking customer onboarding phases and account health for a SaaS businessnot Proposable
- Segmenting accounts and users to target customer success playsnot Proposable
- Reporting on customer success outcomes with embedded BI dashboardsnot Proposable
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
Proposable
- The Solo plan at $19 per user per month is capped at 5 proposal deliveries a month
- CRM integrations, Stripe payments, team collaboration and custom proposal URLs require the $39 per user per month Team plan
- API access, data export, manager approval and custom integrations are Enterprise only
- Enterprise starts at $500 per month, a large step up from the per user plans
- Phone support is Enterprise only; lower plans get email and chat
SmartKarrot
- The entry Basic plan starts at $15,000 per year and includes only 5 users
- All plans are billed annually with no monthly option
- Basic includes only 2 third party integrations, Growth 3 and Pro 4
- Usage tracking is limited to 1 SaaS product on Growth and 3 on Pro
- Growth, Pro and Enterprise plans are all Contact Sales with no published price
- Basic support is email-based only, with a dedicated CSM starting at Growth
- SmartKonversation call intelligence is a paid add-on rather than an included feature on Basic, Growth or Pro
- SmartOps advanced AI trends is an add-on available only on the Enterprise plan
- Additional Lite users are billed at $10 per user per month on top of the plan fee
Pricing, plan by plan
Proposable
$19/month- Solo$19/month
- 5 proposal deliveries per month
- Email and chat support
- Electronic signatures
- Team$39/month
- Unlimited proposals
- Email and chat support
- Electronic signatures
- Enterprise$500/month
- Unlimited proposals
- Phone, email, and chat support
- All CRM integrations
SmartKarrot
$15000/year- Basic$15000/year
- 5 included users
- CRM functionality
- Email and calendar integration
- Growth$null/year
- 10 included users
- All Basic features
- 1 SaaS product tracking
- Pro$null/year
- 25 included users
- All Growth features
- 3 SaaS products
- Enterprise$null/year
- Custom user count
- Unlimited customization
- 3+ SaaS products
Which should you pick?
Questions people ask
- Is Proposable or SmartKarrot better?
- Neither clearly leads. Proposable starts at $19/month and SmartKarrot at $15000/year, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, Proposable or SmartKarrot?
- Proposable starts at $19/month and SmartKarrot at $15000/year.
- Does Proposable or SmartKarrot run on more platforms?
- Both run on Web, so platform support will not decide this one for you.
- What is Proposable best used for?
- Proposable is most often used for sales proposal management, client proposal generation and tracking, sales team collaboration. Of those, sales proposal management and client proposal generation and tracking are not what SmartKarrot is typically brought in for.
- What can Proposable do that SmartKarrot cannot?
- Proposable covers Proposal templates, E-signatures, Analytics, Team collaboration. SmartKarrot covers Customer 360, Health monitoring, Playbook automation, Success planning. Both handle Web support.
Answered from the vendors’ own pages
Proposable: How much does Proposable cost?
Proposable pricing starts at $19/user/month for Solo plan, $39/user/month for Team plan, and $500/month+ for Enterprise with custom pricing. All plans are billed monthly in USD.
SourceSmartKarrot: How much does SmartKarrot cost?
SmartKarrot's Basic plan costs $15,000 per year for 5 included users with CRM, email and calendar integration, and 2 third-party integrations. Growth and Pro plans require contacting sales for pricing. Enterprise plans are customized based on organizational requirements.
SourceProposable: What is the difference between Solo and Team plans?
Solo plan includes 5 proposal deliveries monthly with limited CRM integrations. Team plan offers unlimited proposals, standard CRM integrations, and team collaboration features at $39/user/month.
SourceSmartKarrot: What support is included in SmartKarrot plans?
The Basic plan includes email-based support only. Growth and Pro plans include a dedicated customer success manager. Enterprise plans offer premium support tier with customized support levels.
SourceProposable: Does Proposable offer a free trial?
Yes, free trials are available for each pricing tier. Start exploring Proposable without payment.
SourceSmartKarrot: What are SmartKarrot's add-on services?
SmartKarrot offers optional enhancements including SmartKonversation (call intelligence), SmartOps (AI-powered trend analysis), and embedded business intelligence for reporting. These add-ons are available across plan tiers.
SourceRelated pages
More on SmartKarrot
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- SmartKarrot vs Custify
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- SmartKarrot vs Conga
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