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Government · head to head

Trimble Unity Maintain vs Vigilant Solutions

Trimble Unity Maintain logo

Trimble Unity Maintain

Government

GIS-centric public asset and work management, the product formerly sold as Cityworks

From
On request
Rated
-
Full reviewWebsite
Vigilant Solutions logo

Vigilant Solutions

Government

License Plate Recognition Analytics

From
$1000/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Trimble Unity Maintain esri ArcGIS is a hard prerequisite, so an organisation without it faces a second substantial licence and a GIS programme before the maintenance system can be used at all.; Vigilant Solutions vigilant Solutions' product line, as captured before its Motorola Solutions acquisition (Internet Archive capture, 8 January 2020), was named Vigilant PlateSearch, FaceSearch, BallisticSearch and CrimeSearch, sold to law enforcement with no published pricing
  • They diverge on capability: Trimble Unity Maintain covers Built on ArcGIS, Vigilant Solutions covers License Plate Recognition.
  • Prices and features above were last checked on 1 September 2026.

Where they differ

Only the attributes on which Trimble Unity Maintain and Vigilant Solutions actually diverge.

Attributes where Trimble Unity Maintain and Vigilant Solutions differ
AttributeTrimble Unity MaintainVigilant Solutions
Starting priceOn request$1000/month
Pricing modelquotesubscription
PlatformsWeb, iOS, Android, WindowsWeb, Desktop, Mobile
FoundedUnknown1928

Identical on both: free tier (No), user rating (Not yet rated), category (Government).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Trimble Unity Maintain

  • Built on ArcGIS
  • Service requests
  • Work order management
  • Permits and licensing
  • Mobile field access
  • Storeroom and inventory
  • Operational Insights
  • AgileAssets convergence

Only in Vigilant Solutions

  • License Plate Recognition
  • Vehicle Database
  • Real-time Alerts
  • Analytics
  • Mobile LPR
  • CAD Systems
  • RMS
  • Federal Databases

What people use each for

The jobs each tool is most often brought in to do.

Trimble Unity Maintain

  • A water utility wanting valve exercising and hydrant flushing recorded against the same GIS features the engineering team maintainsnot Vigilant Solutions
  • A city consolidating a citizen service request line, work orders and inspections into one location-based systemnot Vigilant Solutions
  • A state transportation department managing pavement and bridge assets with linear referencing rather than point assetsnot Vigilant Solutions
  • A public works department that has already licensed ArcGIS Enterprise and wants to avoid rekeying its asset inventorynot Vigilant Solutions

Vigilant Solutions

  • Citizen Servicesnot Trimble Unity Maintain
  • Records Managementnot Trimble Unity Maintain
  • Public Safetynot Trimble Unity Maintain
  • Civic Engagementnot Trimble Unity Maintain

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Trimble Unity Maintain

  • Esri ArcGIS is a hard prerequisite, so an organisation without it faces a second substantial licence and a GIS programme before the maintenance system can be used at all.
  • The product is mid-rename from Cityworks to Trimble Unity Maintain with transition timelines Trimble has not committed to publicly, leaving contracts, documentation and integrator experience split between two names.
  • CVE-2025-0994, a deserialisation flaw in Cityworks, was exploited in the wild and listed by CISA in February 2025, which makes on-premise deployments a patching obligation rather than a set-and-forget install.
  • Because assets live in the GIS, changing the asset model is a GIS division change, so maintenance teams cannot restructure their own hierarchy without another department in the loop.
  • It is built for North American public sector practice, and the permitting, funding source and reporting models do not map cleanly onto other countries or onto private industrial estates.

Vigilant Solutions

  • Vigilant Solutions' product line, as captured before its Motorola Solutions acquisition (Internet Archive capture, 8 January 2020), was named Vigilant PlateSearch, FaceSearch, BallisticSearch and CrimeSearch, sold to law enforcement with no published pricing

Pricing, plan by plan

Trimble Unity Maintain

On request
  • Trimble Unity Maintain$undefined/year
    • Annual subscription sized by population served, asset volume and user count
    • Esri ArcGIS Enterprise or ArcGIS Online licensing required separately
    • Hosted and on-premise deployment priced differently

Vigilant Solutions

$1000/month
  • LPR Analytics$1000/month
    • LPR Cameras
    • Database Access
    • Analytics

Which should you pick?

Choose Trimble Unity Maintain if

  • You need built on arcgis.
  • You work on Web, iOS, Android, Windows.
  • You also want service requests.
Trimble Unity Maintain review

Choose Vigilant Solutions if

  • You need license plate recognition.
  • You work on Web, Desktop, Mobile.
  • You also want vehicle database.
Vigilant Solutions review

Questions people ask

Is Trimble Unity Maintain or Vigilant Solutions better?
Neither clearly leads. Trimble Unity Maintain starts at On request and Vigilant Solutions at $1000/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Trimble Unity Maintain or Vigilant Solutions?
Trimble Unity Maintain starts at On request and Vigilant Solutions at $1000/month.
Does Trimble Unity Maintain or Vigilant Solutions run on more platforms?
Trimble Unity Maintain runs on Web, iOS, Android, Windows. Vigilant Solutions runs on Web, Desktop, Mobile.
What is Trimble Unity Maintain best used for?
Trimble Unity Maintain is most often used for a water utility wanting valve exercising and hydrant flushing recorded against the same gis features the engineering team maintains, a city consolidating a citizen service request line, work orders and inspections into one location-based system, a state transportation department managing pavement and bridge assets with linear referencing rather than point assets, a public works department that has already licensed arcgis enterprise and wants to avoid rekeying its asset inventory. Of those, a water utility wanting valve exercising and hydrant flushing recorded against the same gis features the engineering team maintains and a city consolidating a citizen service request line, work orders and inspections into one location-based system are not what Vigilant Solutions is typically brought in for.
What can Trimble Unity Maintain do that Vigilant Solutions cannot?
Trimble Unity Maintain covers Built on ArcGIS, Service requests, Work order management, Permits and licensing. Vigilant Solutions covers License Plate Recognition, Vehicle Database, Real-time Alerts, Analytics.

Answered from the vendors’ own pages

Trimble Unity Maintain: Is Cityworks discontinued?

Not discontinued, renamed. It is becoming Trimble Unity Maintain, converging with AgileAssets, and Trimble has not published a final transition date.

Vigilant Solutions: How do I get pricing information for Vigilant Solutions?

Vigilant Solutions does not publish pricing on their website. Customers must contact Motorola Solutions' sales team directly to request a pricing estimate or discuss their specific requirements.

Source
Trimble Unity Maintain: Do I need Esri ArcGIS?

Yes. The product is built on ArcGIS and cannot be deployed without an Esri licence.

Vigilant Solutions: Is there a free demo or trial available?

Yes, Motorola Solutions (which now owns Vigilant Solutions) offers a free customized demo conducted by security experts. Users can request a demo on the product page without obligation.

Source
Trimble Unity Maintain: Was there a security incident?

Yes. CVE-2025-0994 in Cityworks was exploited in the wild and added to the CISA known exploited vulnerabilities catalogue in February 2025.

Vigilant Solutions: Can I get a pricing estimate without committing?

Yes, customers can provide details about their requirements through the website to receive a no-obligation pricing estimate from Motorola Solutions. This allows evaluation of potential costs before making any commitment.

Source
Trimble Unity Maintain: Can it handle roads and pavement as well as pipes?

Yes, through the AgileAssets lineage now inside the Unity Maintain family, which adds linear referencing for transportation assets.

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