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Software · head to head

Shop-Ware vs Audatex

Shop-Ware logo

Shop-Ware

Software

Cloud-based shop management system

From
$79/month
Rated
-
Full reviewWebsite
A

Audatex

Software

Damage assessment and estimating software

From
On request
Rated
-
Full reviewWebsite

The short version

  • They diverge on capability: Shop-Ware covers Work order management, Audatex covers Damage assessment.

Where they differ

Only the attributes on which Shop-Ware and Audatex actually diverge.

Attributes where Shop-Ware and Audatex differ
AttributeShop-WareAudatex
Starting price$79/monthOn request
Pricing modelsubscriptionquote
PlatformsWeb, Mobile, AppWeb, Mobile, Desktop
Founded20051974

Identical on both: free tier (No), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Shop-Ware

  • Work order management
  • Customer database
  • Vehicle history
  • Scheduling
  • Invoicing
  • Customer portal
  • Business analytics
  • Payment processors

Only in Audatex

  • Damage assessment
  • Estimating engine
  • Parts pricing
  • Labor lookup
  • Photo management
  • Report generation
  • Quality assurance
  • Insurance platforms

Both cover

  • Mobile application
  • Mobile apps
  • SSL encryption
  • Secure authentication

What people use each for

The jobs each tool is most often brought in to do.

Shop-Ware

  • Dealership Management
  • Service Scheduling
  • Inventory Management
  • Sales Operations
  • Customer Relationship

Audatex

  • Dealership Management
  • Service Scheduling
  • Inventory Management
  • Sales Operations
  • Customer Relationship

Both are used for dealership management, service scheduling, inventory management, sales operations, customer relationship, on those jobs the choice comes down to price and fit rather than capability.

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Shop-Ware

  • The Internet Archive's capture of Shop-Ware's packages page on 4 November 2024 listed Startup at $249/month ($224/month billed annually), Pro at $379/month ($341 annual), Master at $499/month ($449 annual), and Ultimate at $799/month ($719 annual); each tier confirmed as unlimited users with escalating feature sets from AI Parts Matrix up to SEO and pay-per-click services on Ultimate.

Audatex

Nothing recorded yet. See the Audatex review.

Pricing, plan by plan

Shop-Ware

$79/month
  • Startup$79/month
    • Work orders
    • Customer management
    • Basic reporting
  • Professional$159/month
    • Everything in Startup
    • Advanced reports
    • Scheduling
  • Enterprise$299/month
    • Everything in Professional
    • Multi-location
    • API access

Audatex

On request
  • Standard$undefined/month
    • Damage assessment
    • Estimate creation
    • Parts lookup
  • Professional$undefined/month
    • Advanced assessment
    • Mobile estimating
    • Claims integration
  • Enterprise$undefined/month
    • Complete platform
    • All modules
    • Custom workflows

Which should you pick?

Choose Shop-Ware if

  • You need work order management.
  • You work on Web, Mobile, App.
  • You also want customer database.
Shop-Ware review

Choose Audatex if

  • You need damage assessment.
  • You work on Web, Mobile, Desktop.
  • You also want estimating engine.
Audatex review

Questions people ask

Is Shop-Ware or Audatex better?
Neither clearly leads. Shop-Ware starts at $79/month and Audatex at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Shop-Ware or Audatex?
Shop-Ware starts at $79/month and Audatex at On request.
Does Shop-Ware or Audatex run on more platforms?
Shop-Ware runs on Web, Mobile, App. Audatex runs on Web, Mobile, Desktop.
What is Shop-Ware best used for?
Shop-Ware is most often used for dealership management, service scheduling, inventory management, sales operations.
What can Shop-Ware do that Audatex cannot?
Shop-Ware covers Work order management, Customer database, Vehicle history, Scheduling. Audatex covers Damage assessment, Estimating engine, Parts pricing, Labor lookup. Both handle Mobile application, Mobile apps, SSL encryption, Secure authentication.
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