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ERP · head to head

DEAR Systems vs ServiceTitan

DEAR Systems logo

DEAR Systems

ERP

Cloud inventory management for growing businesses

From
$349/month
Rated
-
Full reviewWebsite
ServiceTitan logo

ServiceTitan

Field Service

Per-technician pricing designed to fit your business and goals, at any size

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: DEAR Systems dEAR Systems is sold as Cin7 Core and priced on the Cin7 pricing page; ServiceTitan pricing page names three tiers, Starter, Essentials and The Works, but shows a Request Pricing button instead of a dollar figure on every tier
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which DEAR Systems and ServiceTitan actually diverge.

Attributes where DEAR Systems and ServiceTitan differ
AttributeDEAR SystemsServiceTitan
Starting price$349/monthOn request
PlatformsCloud, Web, MobileWeb
CategoryERPField Service
Founded2012Unknown

Identical on both: pricing model (subscription), free tier (No), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in DEAR Systems

  • Inventory control
  • Purchase orders
  • Sales orders
  • Manufacturing
  • Accounting integration
  • Xero
  • QuickBooks
  • Shopify

Only in ServiceTitan

Nothing recorded that DEAR Systems does not also cover.

What people use each for

The jobs each tool is most often brought in to do.

DEAR Systems

  • Inventory and order management for wholesale and e-commerce sellersnot ServiceTitan
  • Manufacturing with bills of materials and material requirements planningnot ServiceTitan
  • Syncing stock and orders with Xero or QuickBooks Onlinenot ServiceTitan
  • Multi warehouse stock control across unlimited locationsnot ServiceTitan

ServiceTitan

  • Dispatching technicians with drag-and-drop routing optimizationnot DEAR Systems
  • Automating service checklists to ensure consistent quality and completenessnot DEAR Systems
  • Connecting marketing spend to revenue through real-time campaign statisticsnot DEAR Systems
  • Recording calls for performance tracking and quality assurancenot DEAR Systems
  • Managing payroll and invoicing for multi-location HVAC and plumbing contractorsnot DEAR Systems

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

DEAR Systems

  • DEAR Systems is sold as Cin7 Core and priced on the Cin7 pricing page
  • The $349 per month Standard plan caps sales orders at 6,000 per year, includes 5 users and 2 e-commerce integrations
  • Material requirements planning requires the Pro plan at $599 per month
  • Advanced warehouse management requires the Advanced plan at $1,199 per month
  • Additional users, extra integrations, API access, forecasting and advanced automations all cost extra and are priced by the sales team
  • The Omni enterprise plan is custom priced with no published rate

ServiceTitan

  • Pricing page names three tiers, Starter, Essentials and The Works, but shows a Request Pricing button instead of a dollar figure on every tier
  • Getting a price requires submitting a form with industry, technician count and business focus rather than checking a published rate card

Pricing, plan by plan

DEAR Systems

$349/month
  • Standard$349/month
    • 5 users
    • 6000 annual sale orders
    • 2 e-commerce integrations
  • Pro$599/month
    • 10 users
    • 24000 annual sale orders
    • 4 e-commerce integrations
  • Advanced$1199/month
    • 15 users
    • 120000 annual sale orders
    • 6 e-commerce integrations
  • Omni$null/month
    • 8 users
    • Flexible annual sale orders
    • 5 e-commerce integrations

ServiceTitan

On request

No published plan breakdown. See the ServiceTitan review.

Which should you pick?

Choose DEAR Systems if

  • You need inventory control.
  • You work on Cloud, Web, Mobile.
  • You also want purchase orders.
DEAR Systems review

Choose ServiceTitan if

Nothing in the data separates ServiceTitan from DEAR Systems on the points above - pick on price and on how each one feels to use.

ServiceTitan review

Questions people ask

Is DEAR Systems or ServiceTitan better?
Neither clearly leads. DEAR Systems starts at $349/month and ServiceTitan at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, DEAR Systems or ServiceTitan?
DEAR Systems starts at $349/month and ServiceTitan at On request.
Does DEAR Systems or ServiceTitan run on more platforms?
DEAR Systems runs on Cloud, Web, Mobile. ServiceTitan runs on Web.
What is DEAR Systems best used for?
DEAR Systems is most often used for inventory and order management for wholesale and e-commerce sellers, manufacturing with bills of materials and material requirements planning, syncing stock and orders with xero or quickbooks online, multi warehouse stock control across unlimited locations. Of those, inventory and order management for wholesale and e-commerce sellers and manufacturing with bills of materials and material requirements planning are not what ServiceTitan is typically brought in for.
What can DEAR Systems do that ServiceTitan cannot?
DEAR Systems covers Inventory control, Purchase orders, Sales orders, Manufacturing.

Answered from the vendors’ own pages

DEAR Systems: How much does Dear Systems (Cin7) cost?

Dear Systems pricing starts at $349/month for the Standard tier, $599/month for the Pro tier (most popular), $1199/month for Advanced, and custom pricing for the Omni enterprise solution.

Source
ServiceTitan: How much does ServiceTitan cost?

ServiceTitan uses per-technician pricing with three main tiers: Starter Package, Essentials Package, and The Works Package. Exact pricing is not displayed and must be requested through their website or by contacting the sales team.

Source
DEAR Systems: What features does each Dear Systems plan include?

Standard includes 5 users and 6000 annual orders. Pro (most popular) adds 10 users, 24000 orders, and MRP. Advanced provides 15 users, 120000 orders, and advanced warehouse management. Omni offers enterprise customization with flexible user and order limits.

Source
ServiceTitan: What does each ServiceTitan package include?

Starter includes dispatching, scheduling, call booking, invoicing, and pricebook with optional add-ons. Essentials adds mobile estimates and payroll. The Works provides the full suite with advanced reporting, commission tracking, and customizable memberships.

Source
DEAR Systems: How many users and integrations are included in Dear Systems plans?

Standard tier includes 5 users and 2 e-commerce integrations. Pro tier includes 10 users and 4 integrations. Advanced tier includes 15 users and 6 integrations. Additional users and integrations are available as paid add-ons.

Source
ServiceTitan: How can I get a ServiceTitan pricing quote?

You can request pricing through the website, schedule a personalized demo, or use the ROI Calculator tool. ServiceTitan emphasizes that each business has unique goals and offers customized pricing based on your specific needs.

Source
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