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Customer Support · head to head

ServiceNow vs Varonis Data Security Platform

ServiceNow logo

ServiceNow

Customer Support

The world works with ServiceNow

From
On request
Rated
-
Full reviewWebsite
Varonis Data Security Platform logo

Varonis Data Security Platform

Cybersecurity

Data security platform that maps effective permissions, content classification and access activity across file shares, Microsoft 365 and SaaS.

From
$100/year
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: ServiceNow listed on G-Cloud 14 by reseller UP3 Services Ltd at £81.00 per licence per month for ServiceNow; Varonis Data Security Platform deployment is a project rather than an installation: collectors, service accounts, the initial crawl of a large file estate and behavioural baselining typically run for weeks to months before the first genuinely useful report, so value arrives well after the invoice does.
  • They diverge on capability: ServiceNow covers ITSM, Varonis Data Security Platform covers Effective permissions modelling.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which ServiceNow and Varonis Data Security Platform actually diverge.

Attributes where ServiceNow and Varonis Data Security Platform differ
AttributeServiceNowVaronis Data Security Platform
Starting priceOn request$100/year
Pricing modelquotesubscription
PlatformsWeb, Ios, AndroidWeb, Desktop
CategoryCustomer SupportCybersecurity
Founded20042005

Identical on both: free tier (No), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in ServiceNow

  • ITSM
  • IT Operations
  • Customer workflows
  • Employee workflows
  • App development
  • AI/ML capabilities
  • Slack
  • Microsoft Teams

Only in Varonis Data Security Platform

  • Effective permissions modelling
  • Content classification
  • Access activity auditing
  • Behavioural alerting
  • Blast radius view
  • Automated remediation
  • Stale data identification
  • Ransomware detection

What people use each for

The jobs each tool is most often brought in to do.

ServiceNow

  • Enterprise IT managementnot Varonis Data Security Platform
  • Digital transformationnot Varonis Data Security Platform
  • Workflow automationnot Varonis Data Security Platform

Varonis Data Security Platform

  • Answering an auditor or a board asking exactly which sensitive files are reachable by every employee and who has opened themnot ServiceNow
  • Cleaning up Microsoft 365 sprawl where Teams, SharePoint sites and shared links accumulated faster than governancenot ServiceNow
  • Investigating an insider incident where you need a defensible record of what a departing employee accessed and whennot ServiceNow
  • Reducing the blast radius of a compromised account before an incident by removing global access groups and broken inheritancenot ServiceNow

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

ServiceNow

  • Listed on G-Cloud 14 by reseller UP3 Services Ltd at £81.00 per licence per month for ServiceNow

Varonis Data Security Platform

  • Deployment is a project rather than an installation: collectors, service accounts, the initial crawl of a large file estate and behavioural baselining typically run for weeks to months before the first genuinely useful report, so value arrives well after the invoice does.
  • The collection model requires granting the platform broad read access across the data you are trying to protect, which needs its own approval and creates a high-value target, and some change boards spend longer approving that access than approving the purchase.
  • Findings are produced far faster than remediation capacity: an initial scan routinely surfaces hundreds of thousands of overexposed objects, and fixing them means altering permissions owned by business units, so without an executive mandate it becomes a dashboard nobody acts on.
  • Licensing is driven by identity counts and connected data sources, so a directory full of stale accounts and service principals inflates the bill and every additional platform you connect adds cost, which quietly pushes organisations to leave their least-governed systems uncovered.
  • Coverage is deepest in the Microsoft estate and thinner elsewhere: connectors exist for other SaaS and database platforms but they do not all support the same classification, alerting and automated remediation, so a heterogeneous estate receives uneven protection at a uniform price.

Pricing, plan by plan

ServiceNow

On request
  • IT Service Management$undefined/month
    • Incident management
    • Problem management
    • Change management
  • IT Operations Management$undefined/month
    • Discovery
    • Service mapping
    • Event management
  • Customer Service Management$undefined/month
    • Omnichannel engagement
    • Self-service
    • Case management

Varonis Data Security Platform

$100/year
  • Varonis Essentials$100/year
    • Data classification
    • Access visibility
    • Permission management
  • Varonis Professional$175/year
    • All Essentials features
    • Threat detection
    • User behavior analytics
  • Varonis Enterprise$300/year
    • All Professional features
    • Advanced analytics
    • Incident response

Which should you pick?

Choose ServiceNow if

  • You need itsm.
  • You work on Web, Ios, Android.
  • You also want it operations.
ServiceNow review

Choose Varonis Data Security Platform if

  • You need effective permissions modelling.
  • You work on Web, Desktop.
  • You also want content classification.
Varonis Data Security Platform review

Questions people ask

Is ServiceNow or Varonis Data Security Platform better?
Neither clearly leads. ServiceNow starts at On request and Varonis Data Security Platform at $100/year, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, ServiceNow or Varonis Data Security Platform?
ServiceNow starts at On request and Varonis Data Security Platform at $100/year.
Does ServiceNow or Varonis Data Security Platform run on more platforms?
ServiceNow runs on Web, Ios, Android. Varonis Data Security Platform runs on Web, Desktop.
What is ServiceNow best used for?
ServiceNow is most often used for enterprise it management, digital transformation, workflow automation. Of those, enterprise it management and digital transformation are not what Varonis Data Security Platform is typically brought in for.
What can ServiceNow do that Varonis Data Security Platform cannot?
ServiceNow covers ITSM, IT Operations, Customer workflows, Employee workflows. Varonis Data Security Platform covers Effective permissions modelling, Content classification, Access activity auditing, Behavioural alerting.

Answered from the vendors’ own pages

ServiceNow: Does ServiceNow offer a free trial?

ServiceNow provides product trials and demos for prospects. Organizations can request a demo to see the platform capabilities for IT service management, customer service management, and business workflows.

Source
Varonis Data Security Platform: Is this data loss prevention?

No, and it is a common confusion. DLP watches data in motion and tries to stop it leaving. Varonis works on data at rest: where it is, who can reach it, and who touched it. They address different halves of the same problem and organisations frequently run both.

ServiceNow: How is ServiceNow priced?

ServiceNow uses subscription-based pricing with custom quotes based on the number of users and modules selected. Organizations must contact ServiceNow directly to receive pricing for their specific deployment needs.

Source
Varonis Data Security Platform: On-premises or SaaS?

It is now sold principally as SaaS, with edge collectors deployed on your network to reach on-premises file shares and directories. Older on-premises deployments with Windows collectors and SQL Server still exist in the field and are being migrated.

ServiceNow: What implementation support does ServiceNow provide?

ServiceNow offers professional services, customer success management, and training programs to help organizations maximize value from the platform. Implementation support is available through direct services teams and certified implementation partners.

Source
Varonis Data Security Platform: Does it need agents on every server?

Generally no. It collects through APIs and network protocols with service accounts, with collectors deployed near the data rather than agents on every host. That is one reason deployment is less invasive than the scale of the data suggests.

Varonis Data Security Platform: How long until it is useful?

Expect weeks to a few months depending on the size of the file estate and how quickly the service accounts and access are approved. The classification and behavioural baselining both need time before the alerts mean anything.

Varonis Data Security Platform: Can it fix the problems it finds automatically?

Yes, it can remove global access groups, repair broken inheritance and quarantine exposed files under policy. Most organisations run this in simulation first, because automatically changing permissions on live business data goes wrong loudly.

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