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Software · head to head

SeeClickFix vs CivicPlus

SeeClickFix logo

SeeClickFix

Software

311 Citizen Request Management

From
$300/month
Rated
-
Full reviewWebsite
CivicPlus logo

CivicPlus

Software

Civic Engagement Technology

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: SeeClickFix now marketed as SeeClickFix 311 CRM under CivicPlus; pricing is gated behind a Request pricing button with no figures published; CivicPlus pricing not published, available by custom quote only
  • They diverge on capability: SeeClickFix covers Issue Reporting, CivicPlus covers Government Websites.

Where they differ

Only the attributes on which SeeClickFix and CivicPlus actually diverge.

Attributes where SeeClickFix and CivicPlus differ
AttributeSeeClickFixCivicPlus
Starting price$300/monthOn request
Pricing modelsubscriptionquote
Founded20082001

Identical on both: free tier (No), platforms (Web, Ios, Android), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in SeeClickFix

  • Issue Reporting
  • Work Order Management
  • GIS Integration
  • Performance Analytics
  • Mobile Field App
  • Esri ArcGIS
  • CityWorks
  • Salesforce

Only in CivicPlus

  • Government Websites
  • Agenda Management
  • Mass Notifications
  • Online Forms
  • Social Media Management
  • Facebook
  • Twitter
  • GovDelivery

Both cover

  • Web support
  • Ios support
  • Android support

What people use each for

The jobs each tool is most often brought in to do.

SeeClickFix

  • Citizen Servicesnot CivicPlus
  • Records Managementnot CivicPlus
  • Public Safetynot CivicPlus
  • Civic Engagementnot CivicPlus

CivicPlus

  • Government website and communication platformnot SeeClickFix
  • Civic engagement and public sector solutionsnot SeeClickFix

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

SeeClickFix

  • Now marketed as SeeClickFix 311 CRM under CivicPlus; pricing is gated behind a Request pricing button with no figures published

CivicPlus

  • Pricing not published, available by custom quote only
  • No standardised pricing tiers available

Pricing, plan by plan

SeeClickFix

$300/month
  • Pro$300/month
    • 311 Management
    • Work Order Tracking
    • Analytics

CivicPlus

On request

No published plan breakdown. See the CivicPlus review.

Which should you pick?

Choose SeeClickFix if

  • You need issue reporting.
  • You work on Web, Ios, Android.
  • You also want work order management.
SeeClickFix review

Choose CivicPlus if

  • You need government websites.
  • You work on Web, Ios, Android.
  • You also want agenda management.
CivicPlus review

Questions people ask

Is SeeClickFix or CivicPlus better?
Neither clearly leads. SeeClickFix starts at $300/month and CivicPlus at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, SeeClickFix or CivicPlus?
SeeClickFix starts at $300/month and CivicPlus at On request.
Does SeeClickFix or CivicPlus run on more platforms?
Both run on Web, Ios, Android, so platform support will not decide this one for you.
What is SeeClickFix best used for?
SeeClickFix is most often used for citizen services, records management, public safety, civic engagement. Of those, citizen services and records management are not what CivicPlus is typically brought in for.
What can SeeClickFix do that CivicPlus cannot?
SeeClickFix covers Issue Reporting, Work Order Management, GIS Integration, Performance Analytics. CivicPlus covers Government Websites, Agenda Management, Mass Notifications, Online Forms. Both handle Web support, Ios support, Android support.
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Related pages

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