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Government & Public Sector · head to head

PublicInput vs SeeClickFix

PublicInput logo

PublicInput

Government & Public Sector

Inclusive Community Engagement

From
$400/month
Rated
-
Full reviewWebsite
SeeClickFix logo

SeeClickFix

Government & Public Sector

311 Citizen Request Management

From
$300/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: PublicInput all three plans, Listen, Engage and Engage Plus, are listed as Request Pricing with no published rate, minimum or cost driver; SeeClickFix now marketed as SeeClickFix 311 CRM under CivicPlus; pricing is gated behind a Request pricing button with no figures published
  • They diverge on capability: PublicInput covers Virtual Public Meetings, SeeClickFix covers Issue Reporting.

Where they differ

Only the attributes on which PublicInput and SeeClickFix actually diverge.

Attributes where PublicInput and SeeClickFix differ
AttributePublicInputSeeClickFix
Starting price$400/month$300/month
Founded20142008

Identical on both: pricing model (subscription), free tier (No), platforms (Web, Ios, Android), user rating (Not yet rated), category (Government & Public Sector).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in PublicInput

  • Virtual Public Meetings
  • Online Surveys
  • Comment Management
  • Multi-language Support
  • Engagement Analytics
  • Zoom
  • Microsoft Teams
  • GovDelivery

Only in SeeClickFix

  • Issue Reporting
  • Work Order Management
  • GIS Integration
  • Performance Analytics
  • Mobile Field App
  • Esri ArcGIS
  • CityWorks
  • Salesforce

Both cover

  • Web support
  • Ios support
  • Android support

What people use each for

The jobs each tool is most often brought in to do.

PublicInput

  • Running public comment and community engagement programmes for local governmentnot SeeClickFix
  • Collecting resident feedback across surveys, interactive maps and project websitesnot SeeClickFix
  • Compliant public meeting management for transit agencies, DOTs and MPOsnot SeeClickFix

SeeClickFix

  • Citizen Servicesnot PublicInput
  • Records Managementnot PublicInput
  • Public Safetynot PublicInput
  • Civic Engagementnot PublicInput

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

PublicInput

  • All three plans, Listen, Engage and Engage Plus, are listed as Request Pricing with no published rate, minimum or cost driver
  • HTML and CSS customization, custom workflows and approvals, and external system integration with Accela and ESRI are listed as Enterprise Capabilities rather than core platform features
  • Public meetings functionality is sold under a separate Meetings plan rather than being included with the Engagement plans
  • Getting a plan requires booking a consultation and a tailored demo rather than self serve signup

SeeClickFix

  • Now marketed as SeeClickFix 311 CRM under CivicPlus; pricing is gated behind a Request pricing button with no figures published

Pricing, plan by plan

PublicInput

$400/month
  • Enterprise$400/month
    • Virtual Meetings
    • Surveys
    • Comment Management

SeeClickFix

$300/month
  • Pro$300/month
    • 311 Management
    • Work Order Tracking
    • Analytics

Which should you pick?

Choose PublicInput if

  • You need virtual public meetings.
  • You work on Web, Ios, Android.
  • You also want online surveys.
PublicInput review

Choose SeeClickFix if

  • You need issue reporting.
  • You work on Web, Ios, Android.
  • You also want work order management.
SeeClickFix review

Questions people ask

Is PublicInput or SeeClickFix better?
Neither clearly leads. PublicInput starts at $400/month and SeeClickFix at $300/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, PublicInput or SeeClickFix?
PublicInput starts at $400/month and SeeClickFix at $300/month.
Does PublicInput or SeeClickFix run on more platforms?
Both run on Web, Ios, Android, so platform support will not decide this one for you.
What is PublicInput best used for?
PublicInput is most often used for running public comment and community engagement programmes for local government, collecting resident feedback across surveys, interactive maps and project websites, compliant public meeting management for transit agencies, dots and mpos. Of those, running public comment and community engagement programmes for local government and collecting resident feedback across surveys, interactive maps and project websites are not what SeeClickFix is typically brought in for.
What can PublicInput do that SeeClickFix cannot?
PublicInput covers Virtual Public Meetings, Online Surveys, Comment Management, Multi-language Support. SeeClickFix covers Issue Reporting, Work Order Management, GIS Integration, Performance Analytics. Both handle Web support, Ios support, Android support.
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Related pages

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