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Healthcare · head to head

Sectra vs Teladoc Health

Sectra logo

Sectra

Healthcare

Enterprise imaging and PACS from a Swedish vendor that also sells the pathology and cardiology modules on one platform

From
On request
Rated
-
Full reviewWebsite
Teladoc Health logo

Teladoc Health

Healthcare

Virtual healthcare platform for telehealth and telemedicine

From
$89/visit
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Sectra sectra does not make scanners, so it cannot cross-subsidise software against modality hardware the way an integrated manufacturer can, and it often loses on headline price in a bundled tender.; Teladoc Health does not accept traditional Medicare or Medicaid, only Medicare Advantage and managed care plans
  • They diverge on capability: Sectra covers Sectra IDS7, Teladoc Health covers Video Consultations.
  • Prices and features above were last checked on 1 September 2026.

Where they differ

Only the attributes on which Sectra and Teladoc Health actually diverge.

Attributes where Sectra and Teladoc Health differ
AttributeSectraTeladoc Health
Starting priceOn request$89/visit
Pricing modelquoteUnknown
PlatformsWindows, Web, Cloud, On-premiseWeb, iOS, Android
FoundedUnknown2002

Identical on both: free tier (No), user rating (Not yet rated), category (Healthcare).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Sectra

  • Sectra IDS7
  • Digital pathology module
  • Sectra VNA
  • Sectra UniView
  • Image Exchange Portal
  • Sectra Amplifier
  • Breast imaging workflow
  • Sectra One Cloud

Only in Teladoc Health

  • Video Consultations
  • Phone Consultations
  • Messaging
  • Prescription Services
  • Mental Health
  • Chronic Care
  • EHR Systems
  • Health Plans

What people use each for

The jobs each tool is most often brought in to do.

Sectra

  • A hospital group digitising histopathology that does not want a second image archive and a second integration project alongside radiologynot Teladoc Health
  • A regional health service replacing several departmental PACS with one archive and one clinician viewernot Teladoc Health
  • An imaging provider moving off a capital refresh cycle to a cloud subscription with predictable annual costnot Teladoc Health
  • A trust that needs to send and receive studies with neighbouring organisations routinely, where the Image Exchange Portal is already the regional normnot Teladoc Health

Teladoc Health

  • Patient Carenot Sectra
  • Medical Recordsnot Sectra
  • Practice Managementnot Sectra
  • Telehealthnot Sectra

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Sectra

  • Sectra does not make scanners, so it cannot cross-subsidise software against modality hardware the way an integrated manufacturer can, and it often loses on headline price in a bundled tender.
  • Diagnostic AI is not built in house; Amplifier orchestrates third party algorithms, so the algorithms themselves need separate licences, separate clinical validation and separate information governance sign off.
  • Sectra One Cloud is priced against a committed annual study volume, and organisations whose imaging activity grows faster than forecast meet overage charges partway through the term.
  • The pathology module assumes you have already solved slide scanning and laboratory workflow, which is the larger and more expensive part of digitising histopathology and is not in Sectra scope.
  • Depth of Epic and Oracle Health integration varies by region and by which modules you buy, so a reference site in Sweden is a weak predictor of what integration will cost a United States buyer.

Teladoc Health

  • Does not accept traditional Medicare or Medicaid, only Medicare Advantage and managed care plans
  • Providers cannot prescribe DEA-controlled substances or certain medications including erectile dysfunction drugs
  • Cannot handle medical emergencies; users must call 911 for emergency care

Pricing, plan by plan

Sectra

On request
  • Sectra Enterprise Imaging$undefined/year
    • Perpetual licence plus annual maintenance, or Sectra One Cloud subscription
    • Priced on committed annual study volume and modules selected
    • Pathology, cardiology and ophthalmology licensed as separate modules

Teladoc Health

$89/visit

No published plan breakdown. See the Teladoc Health review.

Which should you pick?

Choose Sectra if

  • You need sectra ids7.
  • You work on Windows, Web, Cloud, On-premise.
  • You also want digital pathology module.
Sectra review

Choose Teladoc Health if

  • You need video consultations.
  • You work on Web, iOS, Android.
  • You also want phone consultations.
Teladoc Health review

Questions people ask

Is Sectra or Teladoc Health better?
Neither clearly leads. Sectra starts at On request and Teladoc Health at $89/visit, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Sectra or Teladoc Health?
Sectra starts at On request and Teladoc Health at $89/visit.
Does Sectra or Teladoc Health run on more platforms?
Sectra runs on Windows, Web, Cloud, On-premise. Teladoc Health runs on Web, iOS, Android.
What is Sectra best used for?
Sectra is most often used for a hospital group digitising histopathology that does not want a second image archive and a second integration project alongside radiology, a regional health service replacing several departmental pacs with one archive and one clinician viewer, an imaging provider moving off a capital refresh cycle to a cloud subscription with predictable annual cost, a trust that needs to send and receive studies with neighbouring organisations routinely, where the image exchange portal is already the regional norm. Of those, a hospital group digitising histopathology that does not want a second image archive and a second integration project alongside radiology and a regional health service replacing several departmental pacs with one archive and one clinician viewer are not what Teladoc Health is typically brought in for.
What can Sectra do that Teladoc Health cannot?
Sectra covers Sectra IDS7, Digital pathology module, Sectra VNA, Sectra UniView. Teladoc Health covers Video Consultations, Phone Consultations, Messaging, Prescription Services.

Answered from the vendors’ own pages

Sectra: Does Sectra include diagnostic AI?

No. Sectra Amplifier is a marketplace and orchestration layer for third party algorithms, each licensed and validated separately.

Teladoc Health: Does Teladoc work with traditional Medicare or Medicaid?

No. Teladoc only works with Medicare Advantage and Medicaid managed care plans, not traditional fee-for-service Medicare or Medicaid programs.

Source
Sectra: Is pathology really on the same platform as radiology?

Yes, the pathology module uses the same archive and workflow engine, which is the main reason buyers digitising histopathology shortlist Sectra.

Teladoc Health: How quickly can I get an appointment with Teladoc?

For ASAP visits, wait times are typically just a few minutes. For General Medical, most issues are resolved in 15 minutes or less.

Source
Sectra: How is Sectra One Cloud priced?

On committed annual study volume plus the modules selected, as a subscription rather than a capital purchase. The vendor does not publish rates.

Teladoc Health: What medications can Teladoc providers prescribe?

Providers do not prescribe DEA-controlled substances, erectile dysfunction medications, or certain other drugs. GLP-1 medications are only available through Primary Care or Condition Management programs.

Source
Sectra: Is Sectra CE marked and FDA cleared?

The diagnostic viewing software carries CE marking under the medical device regulation and FDA 510(k) clearance for diagnostic interpretation, but the exact cleared indications differ per module and per market, so confirm for pathology specifically.

Teladoc Health: What is the cost of Teladoc visits without insurance?

General Medical visits cost 89 USD per visit without insurance. Other services like dermatology and mental health vary by service type.

Source
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