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CRM · head to head

Salesflare vs Salesforce Service Cloud

Salesflare logo

Salesflare

CRM

CRM that builds its own records from email, calendar and phone activity for B2B sales teams

From
$29/month
Free plan
No
Full reviewWebsite
Salesforce Service Cloud logo

Salesforce Service Cloud

Customer Support

Customer service software that powers loyalty

From
$25/month
Free plan
No
Full reviewWebsite

The short version

  • Each has a real cost: Salesflare enterprise carries a five seat minimum, so its 99 dollar per user headline is really a 495 dollar monthly floor, and a three person team wanting the training and migration that tier includes still pays for five.; Salesforce Service Cloud the vendor's own pricing page as captured by the Internet Archive on 29 December 2021 listed four Service Cloud tiers billed annually per user per month in USD: $25, $75, $150 (Enterprise, marked most popular), and $300; add-ons such as Omni-Channel Supervisor cost an additional $75 per user per month and Google Apps/Outlook integration an additional $25 per user per month on lower tiers
  • They diverge on capability: Salesflare covers Automated data entry, Salesforce Service Cloud covers Case management.
  • Prices and features above were last checked on 31 August 2026.

Where they differ

Only the attributes on which Salesflare and Salesforce Service Cloud actually diverge.

Attributes where Salesflare and Salesforce Service Cloud differ
AttributeSalesflareSalesforce Service Cloud
Starting price$29/month$25/month
Pricing modelPer user per monthsubscription
CategoryCRMCustomer Support
FoundedUnknown1999

Identical on both: free tier (No), platforms (Web, iOS, Android), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Salesflare

  • Automated data entry
  • Email and site tracking
  • Gmail and Outlook sidebars
  • LinkedIn sidebar
  • Email workflows
  • Lead credits
  • Custom dashboards
  • Permissions

Only in Salesforce Service Cloud

  • Case management
  • Omnichannel routing
  • AI-powered bots
  • Field service
  • Self-service
  • Analytics
  • Salesforce CRM
  • Slack

What people use each for

The jobs each tool is most often brought in to do.

Salesflare

  • A ten person B2B agency whose previous CRM failed because nobody updated it and who need records created from email traffic automaticallynot Salesforce Service Cloud
  • A consultancy that sells over long email threads and wants full account timelines without reps logging anythingnot Salesforce Service Cloud
  • A founder-led sales team working mainly from Gmail and LinkedIn who will not switch to a separate CRM interfacenot Salesforce Service Cloud
  • A team that needs email sequences and pipeline in one tool rather than a CRM plus a separate outreach productnot Salesforce Service Cloud

Salesforce Service Cloud

  • Enterprise customer servicenot Salesflare
  • Field servicenot Salesflare
  • Self-service portalsnot Salesflare
  • AI-powered supportnot Salesflare

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Salesflare

  • Enterprise carries a five seat minimum, so its 99 dollar per user headline is really a 495 dollar monthly floor, and a three person team wanting the training and migration that tier includes still pays for five.
  • Lead enrichment credits are metered and Growth includes only five a month, so any prospecting workflow effectively requires Pro or a credit top-up, priced from 39 dollars for two hundred and fifty.
  • The automation depends on connected mailboxes and calendars, so deals worked over phone, WhatsApp or in person leave large gaps in the timeline the product is meant to fill.
  • Email workflows, permissions and custom dashboards are all withheld from the entry Growth tier, which means most teams that evaluate on the 29 dollar price actually buy at 49 dollars.
  • It is built for B2B pipelines with named accounts and has little to offer high-volume B2C sales, field service dispatch or any process that is not a small number of relationship-led opportunities.

Salesforce Service Cloud

  • The vendor's own pricing page as captured by the Internet Archive on 29 December 2021 listed four Service Cloud tiers billed annually per user per month in USD: $25, $75, $150 (Enterprise, marked most popular), and $300; add-ons such as Omni-Channel Supervisor cost an additional $75 per user per month and Google Apps/Outlook integration an additional $25 per user per month on lower tiers

Pricing, plan by plan

Salesflare

$29/month
  • Growth$29/month
    • Billed annually, 39 USD on monthly billing
    • Automated CRM data entry from email and calendar
    • Email and website visit tracking
  • Pro$49/month
    • Billed annually, 64 USD on monthly billing
    • Everything in Growth
    • Multi-email workflow sequences
  • Enterprise$99/month
    • Billed annually, 124 USD on monthly billing
    • Minimum five seats, so a floor of 495 USD per month
    • Dedicated account manager

Salesforce Service Cloud

$25/month
  • Essentials$25/month
    • Case management
    • Knowledge base
    • Web & email support
  • Professional$80/month
    • CTI
    • Omni-channel routing
    • Custom reports
  • Enterprise$165/month
    • Web API
    • Einstein AI
    • Workflow automation
  • Unlimited$330/month
    • 24/7 support
    • Configuration services
    • Premier success

Which should you pick?

Choose Salesflare if

  • You need automated data entry.
  • You work on Web, iOS, Android.
  • You also want email and site tracking.
Salesflare review

Choose Salesforce Service Cloud if

  • You need case management.
  • You work on Web, Ios, Android.
  • You also want omnichannel routing.
Salesforce Service Cloud review

Questions people ask

Is Salesflare or Salesforce Service Cloud better?
Neither clearly leads. Salesflare starts at $29/month and Salesforce Service Cloud at $25/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Salesflare or Salesforce Service Cloud?
Salesflare starts at $29/month and Salesforce Service Cloud at $25/month.
Does Salesflare or Salesforce Service Cloud run on more platforms?
Salesflare runs on Web, iOS, Android. Salesforce Service Cloud runs on Web, Ios, Android.
What is Salesflare best used for?
Salesflare is most often used for a ten person b2b agency whose previous crm failed because nobody updated it and who need records created from email traffic automatically, a consultancy that sells over long email threads and wants full account timelines without reps logging anything, a founder-led sales team working mainly from gmail and linkedin who will not switch to a separate crm interface, a team that needs email sequences and pipeline in one tool rather than a crm plus a separate outreach product. Of those, a ten person b2b agency whose previous crm failed because nobody updated it and who need records created from email traffic automatically and a consultancy that sells over long email threads and wants full account timelines without reps logging anything are not what Salesforce Service Cloud is typically brought in for.
What can Salesflare do that Salesforce Service Cloud cannot?
Salesflare covers Automated data entry, Email and site tracking, Gmail and Outlook sidebars, LinkedIn sidebar. Salesforce Service Cloud covers Case management, Omnichannel routing, AI-powered bots, Field service.

Answered from the vendors’ own pages

Salesflare: How much is Salesflare?

Growth is 29 USD, Pro 49 USD and Enterprise 99 USD per user per month on annual billing. Monthly billing is 39, 64 and 124 USD.

Salesflare: Is there a seat minimum?

Yes, on Enterprise. It requires five seats, giving a minimum spend of 495 USD per month.

Salesflare: What does automated data entry actually cover?

Contact and company details, email threads, meetings and calls from connected mailboxes and calendars, assembled into account timelines without manual record creation.

Salesflare: Are there contracts?

No. There is no contract and you can cancel at any time, with a thirty day trial requiring no card.

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