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Customer Support · head to head

Klaus vs Salesflare

Klaus logo

Klaus

Customer Support

AI-powered quality management for support teams

From
$50/month
Free plan
No
Full reviewWebsite
Salesflare logo

Salesflare

CRM

CRM that builds its own records from email, calendar and phone activity for B2B sales teams

From
$29/month
Free plan
No
Full reviewWebsite

The short version

  • Each has a real cost: Klaus no longer available as standalone product after Zendesk acquisition; Salesflare enterprise carries a five seat minimum, so its 99 dollar per user headline is really a 495 dollar monthly floor, and a three person team wanting the training and migration that tier includes still pays for five.
  • They diverge on capability: Klaus covers AI-powered QA, Salesflare covers Automated data entry.
  • Prices and features above were last checked on 31 August 2026.

Where they differ

Only the attributes on which Klaus and Salesflare actually diverge.

Attributes where Klaus and Salesflare differ
AttributeKlausSalesflare
Starting price$50/month$29/month
Pricing modelUnknownPer user per month
PlatformsWebWeb, iOS, Android
CategoryCustomer SupportCRM
Founded2017Unknown

Identical on both: free tier (No), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Klaus

  • AI-powered QA
  • Conversation reviews
  • Scorecards
  • Coaching
  • Performance analytics
  • Calibration
  • Zendesk
  • Intercom

Only in Salesflare

  • Automated data entry
  • Email and site tracking
  • Gmail and Outlook sidebars
  • LinkedIn sidebar
  • Email workflows
  • Lead credits
  • Custom dashboards
  • Permissions

What people use each for

The jobs each tool is most often brought in to do.

Klaus

  • Quality assurancenot Salesflare
  • Agent coachingnot Salesflare
  • Performance trackingnot Salesflare

Salesflare

  • A ten person B2B agency whose previous CRM failed because nobody updated it and who need records created from email traffic automaticallynot Klaus
  • A consultancy that sells over long email threads and wants full account timelines without reps logging anythingnot Klaus
  • A founder-led sales team working mainly from Gmail and LinkedIn who will not switch to a separate CRM interfacenot Klaus
  • A team that needs email sequences and pipeline in one tool rather than a CRM plus a separate outreach productnot Klaus

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Klaus

  • No longer available as standalone product after Zendesk acquisition
  • Requires separate Zendesk subscription (not included in base plan)
  • Cannot be used with non-Zendesk help desk systems

Salesflare

  • Enterprise carries a five seat minimum, so its 99 dollar per user headline is really a 495 dollar monthly floor, and a three person team wanting the training and migration that tier includes still pays for five.
  • Lead enrichment credits are metered and Growth includes only five a month, so any prospecting workflow effectively requires Pro or a credit top-up, priced from 39 dollars for two hundred and fifty.
  • The automation depends on connected mailboxes and calendars, so deals worked over phone, WhatsApp or in person leave large gaps in the timeline the product is meant to fill.
  • Email workflows, permissions and custom dashboards are all withheld from the entry Growth tier, which means most teams that evaluate on the 29 dollar price actually buy at 49 dollars.
  • It is built for B2B pipelines with named accounts and has little to offer high-volume B2C sales, field service dispatch or any process that is not a small number of relationship-led opportunities.

Pricing, plan by plan

Klaus

$50/month
  • Workforce Engagement Bundle$50/month
    • Includes Zendesk QA (formerly Klaus)
    • Requires base Zendesk Support or Suite plan
    • 100% conversation review with AI

Salesflare

$29/month
  • Growth$29/month
    • Billed annually, 39 USD on monthly billing
    • Automated CRM data entry from email and calendar
    • Email and website visit tracking
  • Pro$49/month
    • Billed annually, 64 USD on monthly billing
    • Everything in Growth
    • Multi-email workflow sequences
  • Enterprise$99/month
    • Billed annually, 124 USD on monthly billing
    • Minimum five seats, so a floor of 495 USD per month
    • Dedicated account manager

Which should you pick?

Choose Klaus if

  • You need ai-powered qa.
  • You also want conversation reviews.
Klaus review

Choose Salesflare if

  • You need automated data entry.
  • You work on Web, iOS, Android.
  • You also want email and site tracking.
Salesflare review

Questions people ask

Is Klaus or Salesflare better?
Neither clearly leads. Klaus starts at $50/month and Salesflare at $29/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Klaus or Salesflare?
Klaus starts at $50/month and Salesflare at $29/month.
Does Klaus or Salesflare run on more platforms?
Klaus runs on Web. Salesflare runs on Web, iOS, Android.
What is Klaus best used for?
Klaus is most often used for quality assurance, agent coaching, performance tracking. Of those, quality assurance and agent coaching are not what Salesflare is typically brought in for.
What can Klaus do that Salesflare cannot?
Klaus covers AI-powered QA, Conversation reviews, Scorecards, Coaching. Salesflare covers Automated data entry, Email and site tracking, Gmail and Outlook sidebars, LinkedIn sidebar.

Answered from the vendors’ own pages

Klaus: Is Klaus still available as a standalone product?

No. Klaus was acquired by Zendesk in February 2024 and is now integrated into Zendesk as Zendesk QA, requiring a paid Zendesk plan as the base.

Source
Salesflare: How much is Salesflare?

Growth is 29 USD, Pro 49 USD and Enterprise 99 USD per user per month on annual billing. Monthly billing is 39, 64 and 124 USD.

Klaus: What QA features does Klaus provide?

Klaus automatically reviews 100% of customer interactions using AI, provides immediate performance insights, reduces QA time by 80%, and improves CSAT scores through targeted coaching.

Source
Salesflare: Is there a seat minimum?

Yes, on Enterprise. It requires five seats, giving a minimum spend of 495 USD per month.

Salesflare: What does automated data entry actually cover?

Contact and company details, email threads, meetings and calls from connected mailboxes and calendars, assembled into account timelines without manual record creation.

Salesflare: Are there contracts?

No. There is no contract and you can cancel at any time, with a thirty day trial requiring no card.

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