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Field Service · head to head

FaciliWorks vs Repsly

FaciliWorks logo

FaciliWorks

Field Service

CMMS from CyberMetrics that still sells a perpetual on-premise licence alongside subscription

From
On request
Rated
-
Full reviewWebsite
Repsly logo

Repsly

Field Service

Retail execution and shelf audit software for consumer goods field teams

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: FaciliWorks the interface is dated by cloud CMMS standards, which matters most for occasional users such as production supervisors raising a request, who will need training that a modern mobile-first tool would not require.; Repsly every contract requires a twelve-month minimum commitment paid annually upfront, and Repsly states plainly that it offers no free trial, so a brand cannot pilot one territory cheaply before committing a years budget.
  • They diverge on capability: FaciliWorks covers Perpetual or subscription licensing, Repsly covers Store visit workflows.
  • Prices and features above were last checked on 1 September 2026.

Where they differ

Only the attributes on which FaciliWorks and Repsly actually diverge.

Attributes where FaciliWorks and Repsly differ
AttributeFaciliWorksRepsly
PlatformsWindows, Web, iOS, Android, On-premiseWeb, iOS, Android

Identical on both: starting price (On request), pricing model (quote), free tier (No), user rating (Not yet rated), category (Field Service).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in FaciliWorks

  • Perpetual or subscription licensing
  • Concurrent seat option
  • Preventive maintenance scheduling
  • Calibration alignment
  • Parts and purchasing
  • Mobile work orders

Only in Repsly

  • Store visit workflows
  • Shelf image recognition
  • Territory and route planning
  • Retail audits
  • Order capture
  • GPS and time tracking
  • Photo gallery and reporting
  • Team messaging and tasks

What people use each for

The jobs each tool is most often brought in to do.

FaciliWorks

  • A regulated manufacturer that must evidence both equipment maintenance and gauge calibration in one audit and wants both from one vendornot Repsly
  • A defence or utility site on an isolated network where a cloud-only CMMS is not permitted by policynot Repsly
  • A maintenance department that wants a capital purchase rather than a recurring subscription that grows with headcountnot Repsly
  • A plant with many occasional users where concurrent licensing costs far less than a named seat for every techniciannot Repsly

Repsly

  • A snack brand with forty merchandisers that needs photographic evidence of promotional display compliance before paying a retailer trade spend claimnot FaciliWorks
  • A merchandising agency running field teams for several competing clients that must keep each clients data separated in one workspacenot FaciliWorks
  • A beverage distributor whose reps take orders in store and need customer-specific pricing available offline in the aislenot FaciliWorks
  • A brand entering a new grocery chain that wants to measure whether visit frequency in a region actually raised sell-throughnot FaciliWorks

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

FaciliWorks

  • The interface is dated by cloud CMMS standards, which matters most for occasional users such as production supervisors raising a request, who will need training that a modern mobile-first tool would not require.
  • A perpetual licence still carries an annual maintenance and support fee, so the one-off purchase framing does not hold; without that fee you lose updates and support while keeping the right to run old code.
  • Integration options are thin, with a limited API and few prebuilt connectors, so linking FaciliWorks to an ERP or a condition monitoring platform usually means custom database-level work.
  • No pricing is published for any edition despite this being a mid-market product, so buyers cannot compare it against published per-user rivals without entering a sales process.
  • CyberMetrics is a small independent vendor, which means responsive support but also a thin partner ecosystem and no realistic second-source implementation help if the relationship goes wrong.

Repsly

  • Every contract requires a twelve-month minimum commitment paid annually upfront, and Repsly states plainly that it offers no free trial, so a brand cannot pilot one territory cheaply before committing a years budget.
  • Pricing is not published at any tier, so there is no way to compare the cost of Core against Scale, or against a competitor, without going through sales on both sides.
  • The data model assumes repeat visits to fixed retail locations, so companies whose field work is job-based or appointment-based will fight the product rather than configure it.
  • Image recognition accuracy depends on photo quality and on the product catalogue being trained for your SKUs, which means real onboarding effort and degraded results on cluttered or poorly lit shelves.
  • Cuadrilla Capital acquired Repsly in January 2025, and a private equity buyout of a mature product usually shifts investment towards retention and pricing rather than towards new capability, which is a risk if you are buying on roadmap promises.

Pricing, plan by plan

FaciliWorks

On request
  • FaciliWorks Essentials$undefined/year
    • Core CMMS: assets, work orders, preventive maintenance
    • Perpetual or subscription licensing
    • Concurrent or node-locked seats
  • FaciliWorks Pro$undefined/year
    • Adds advanced reporting and analytics
    • Parts inventory and purchasing
    • Mobile access
  • FaciliWorks Enterprise$undefined/year
    • Multi-site and multi-currency
    • All Pro capability
    • Extended integration and administration options

Repsly

On request
  • Core$undefined/year
    • Store visit workflows and forms
    • Shelf management basics
    • GPS and time tracking
  • Grow$undefined/year
    • Everything in Core
    • Order capture and product catalogue
    • Advanced audit configuration
  • Scale$undefined/year
    • Everything in Grow
    • Image recognition and shelf analytics
    • Sales lift and advanced reporting
  • Flex$undefined/year
    • Workspace for retail service providers and merchandising agencies
    • Multi-client separation
    • Twelve-month minimum, paid annually upfront

Which should you pick?

Choose FaciliWorks if

  • You need perpetual or subscription licensing.
  • You work on Windows, Web, iOS, Android, On-premise.
  • You also want concurrent seat option.
FaciliWorks review

Choose Repsly if

  • You need store visit workflows.
  • You work on Web, iOS, Android.
  • You also want shelf image recognition.
Repsly review

Questions people ask

Is FaciliWorks or Repsly better?
Neither clearly leads. FaciliWorks starts at On request and Repsly at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, FaciliWorks or Repsly?
FaciliWorks starts at On request and Repsly at On request.
Does FaciliWorks or Repsly run on more platforms?
FaciliWorks runs on Windows, Web, iOS, Android, On-premise. Repsly runs on Web, iOS, Android.
What is FaciliWorks best used for?
FaciliWorks is most often used for a regulated manufacturer that must evidence both equipment maintenance and gauge calibration in one audit and wants both from one vendor, a defence or utility site on an isolated network where a cloud-only cmms is not permitted by policy, a maintenance department that wants a capital purchase rather than a recurring subscription that grows with headcount, a plant with many occasional users where concurrent licensing costs far less than a named seat for every technician. Of those, a regulated manufacturer that must evidence both equipment maintenance and gauge calibration in one audit and wants both from one vendor and a defence or utility site on an isolated network where a cloud-only cmms is not permitted by policy are not what Repsly is typically brought in for.
What can FaciliWorks do that Repsly cannot?
FaciliWorks covers Perpetual or subscription licensing, Concurrent seat option, Preventive maintenance scheduling, Calibration alignment. Repsly covers Store visit workflows, Shelf image recognition, Territory and route planning, Retail audits.

Answered from the vendors’ own pages

FaciliWorks: Can I still buy FaciliWorks outright?

Yes. Perpetual on-premise licensing is still offered alongside subscription, which is unusual in CMMS today.

Repsly: Can I trial Repsly before buying?

No. Repsly states there is no free trial; it offers proof-of-concept arrangements during the sales process instead.

FaciliWorks: Does a perpetual licence mean no recurring cost?

No. Annual maintenance and support is a separate ongoing fee, and dropping it costs you updates and support.

Repsly: What is the minimum contract?

Twelve months, paid annually upfront by credit card, ACH or wire transfer.

FaciliWorks: Is there concurrent licensing?

Yes. Concurrent seats let a large pool of occasional users share fewer licences, which is often cheaper than named seats.

Repsly: Is Repsly a field service tool?

No. It is built for retail execution, where the unit of work is a repeat visit to a store, not a work order against an asset.

FaciliWorks: Is pricing published?

No. All editions are quoted, so you must engage sales to get a comparable number.

Repsly: Who owns Repsly?

Cuadrilla Capital, which acquired the company in January 2025. Repsly was founded in Zagreb and is headquartered in Boston.

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