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Travel · head to head

Enso Connect vs Redeam

Enso Connect logo

Enso Connect

Travel

Guest experience layer for short-term rentals with digital check-in and paid upsells

From
$9/month
Rated
-
Full reviewWebsite
Redeam logo

Redeam

Travel

Channel management and ticket redemption connecting attractions to resellers

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Enso Connect the roughly five per cent commission on upsell revenue means the better the product works the more it costs, and a portfolio generating meaningful ancillary revenue pays far more than the per-listing headline suggests.; Redeam pricing is not published, so budgeting requires a sales process and there is no way to sanity check the quote against a market rate.
  • They diverge on capability: Enso Connect covers Digital check-in, Redeam covers Reseller connectivity.
  • Prices and features above were last checked on 31 August 2026.

Where they differ

Only the attributes on which Enso Connect and Redeam actually diverge.

Attributes where Enso Connect and Redeam differ
AttributeEnso ConnectRedeam
Starting price$9/monthOn request
Pricing modelPer listing per month plus upsell commissionquote
PlatformsWeb, iOS, AndroidWeb, API

Identical on both: free tier (No), user rating (Not yet rated), category (Travel).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Enso Connect

  • Digital check-in
  • Guest identity verification
  • Keyless entry
  • Upsell marketplace
  • Unified inbox with AI replies
  • Branded guidebooks
  • Conditional guest journeys
  • PMS integrations

Only in Redeam

  • Reseller connectivity
  • Ticket redemption
  • Reconciliation reporting
  • Rate and availability sync
  • Distribution API
  • Offline channel support

What people use each for

The jobs each tool is most often brought in to do.

Enso Connect

  • A manager selling early check-in and late checkout systematically instead of case by casenot Redeam
  • An apart-hotel wanting hotel-style verification and deposits on Airbnb bookingsnot Redeam
  • An operator issuing door codes automatically and revoking them at checkoutnot Redeam
  • A portfolio in a ski or beach market monetising equipment hire and local experiences during the staynot Redeam

Redeam

  • An attraction with fifteen reseller partners including offline tour desks that reconciles voucher sales by spreadsheet every monthnot Enso Connect
  • A destination operator wanting one integration to reach many OTAs rather than building each connection separatelynot Enso Connect
  • A gate operation needing to scan and validate vouchers issued by any channel without knowing in advance which onenot Enso Connect
  • A business chasing revenue leakage from vouchers redeemed but never invoiced to the reselling partnernot Enso Connect

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Enso Connect

  • The roughly five per cent commission on upsell revenue means the better the product works the more it costs, and a portfolio generating meaningful ancillary revenue pays far more than the per-listing headline suggests.
  • It requires a property management system underneath it, so it is always a second subscription and a second integration rather than a consolidation.
  • Small operators rarely reach the upsell volume that justifies the setup effort, and configuring conditional guest journeys properly is a project rather than an afternoon.
  • Guest data and messaging pass through another vendor, which adds a data protection assessment for European operators and another party to the breach surface.
  • Smart lock and PMS coverage is good for the mainstream products but thin outside them, so an operator on a less common lock brand or a regional PMS may find the automation does not reach their stack.

Redeam

  • Pricing is not published, so budgeting requires a sales process and there is no way to sanity check the quote against a market rate.
  • It is not a booking engine, so you still pay for a reservation system alongside it and Redeam is an additional line rather than a replacement.
  • The value is proportional to the number of reseller relationships you have, so an operator with two OTA connections gains nothing over the channel manager in their existing platform.
  • Onboarding involves integrating both your reservation system and each partner, which is a project with dependencies on third parties you do not control.
  • The vendor is small relative to the OTAs it connects to, which means limited leverage when a major channel changes its API and connections need rework.

Pricing, plan by plan

Enso Connect

$9/month
  • Core$9/month
    • Per listing per month
    • Digital check-in and verification
    • Branded guidebook
  • Full guest journey$16/month
    • Per listing per month
    • Conditional journeys and smart lock integration
    • Upsell marketplace enabled

Redeam

On request
  • Redeam$undefined/year
    • Reseller channel management
    • Ticket validation and redemption
    • Reconciliation reporting across partners

Which should you pick?

Choose Enso Connect if

  • You need digital check-in.
  • You work on Web, iOS, Android.
  • You also want guest identity verification.
Enso Connect review

Choose Redeam if

  • You need reseller connectivity.
  • You work on Web, API.
  • You also want ticket redemption.
Redeam review

Questions people ask

Is Enso Connect or Redeam better?
Neither clearly leads. Enso Connect starts at $9/month and Redeam at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Enso Connect or Redeam?
Enso Connect starts at $9/month and Redeam at On request.
Does Enso Connect or Redeam run on more platforms?
Enso Connect runs on Web, iOS, Android. Redeam runs on Web, API.
What is Enso Connect best used for?
Enso Connect is most often used for a manager selling early check-in and late checkout systematically instead of case by case, an apart-hotel wanting hotel-style verification and deposits on airbnb bookings, an operator issuing door codes automatically and revoking them at checkout, a portfolio in a ski or beach market monetising equipment hire and local experiences during the stay. Of those, a manager selling early check-in and late checkout systematically instead of case by case and an apart-hotel wanting hotel-style verification and deposits on airbnb bookings are not what Redeam is typically brought in for.
What can Enso Connect do that Redeam cannot?
Enso Connect covers Digital check-in, Guest identity verification, Keyless entry, Upsell marketplace. Redeam covers Reseller connectivity, Ticket redemption, Reconciliation reporting, Rate and availability sync.

Answered from the vendors’ own pages

Enso Connect: Does Enso Connect replace my PMS?

No. It sits on top of Hostaway, Guesty or a similar platform and handles the guest-facing journey only.

Redeam: Is Redeam a booking system?

No. It is connectivity, redemption and reconciliation between your reservation system and your resellers.

Enso Connect: How does the upsell commission work?

Enso Connect takes a percentage, around five per cent, of upsell revenue processed through the platform, on top of the per-listing subscription.

Redeam: What does it cost?

Not published. Expect quoting by transaction volume or number of connections.

Enso Connect: Is it worth it for five properties?

Usually not. The per-listing cost is low but the configuration effort and the upsell volume needed to see a return favour portfolios of twenty units and up.

Redeam: Do I still need a booking platform?

Yes. Redeam sits alongside FareHarbor, Bokun or your own system rather than replacing it.

Enso Connect: Can it take deposits and verify guests on Airbnb bookings?

Yes, that is one of the main reasons operators add it, since Airbnb itself does not give hosts that control.

Redeam: Does it handle offline resellers?

Yes, including pre-issued and paper vouchers from tour desks and agencies, which is the main reason operators buy it.

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