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CRM · head to head

Really Simple Systems vs RingCentral Contact Center

R

Really Simple Systems

CRM

Easy CRM for small businesses

From
$15/month
Free plan
No
Full reviewWebsite
RingCentral Contact Center logo

RingCentral Contact Center

Customer Support

Intelligent, connected, omnichannel contact center

From
On request
Free plan
No
Full reviewWebsite

The short version

  • Each has a real cost: Really Simple Systems the vendor's own pricing page as captured by the Internet Archive on 22 October 2019 listed four CRM tiers billed annually: Free at $0 for up to 2 users, Starter at $14 per user per month, Professional at $30 per user per month, and Enterprise at $46 per user per month (each roughly 7 to 10 percent higher if billed monthly); the Marketing add-on was $22 per month for up to 5,000 emails and Advanced Marketing scaled to 50,000 emails per month, though this capture is over five years old; RingCentral Contact Center no pricing details published on contact center product pages
  • They diverge on capability: Really Simple Systems covers Contact management, RingCentral Contact Center covers Omnichannel routing.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which Really Simple Systems and RingCentral Contact Center actually diverge.

Attributes where Really Simple Systems and RingCentral Contact Center differ
AttributeReally Simple SystemsRingCentral Contact Center
Starting price$15/monthOn request
PlatformsWebWeb, Desktop, Ios, Android
CategoryCRMCustomer Support
Founded20091999

Identical on both: pricing model (subscription), free tier (No), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Really Simple Systems

  • Contact management
  • Sales pipeline
  • Task management
  • Email integration
  • Reporting
  • Zapier
  • Google Workspace
  • Cloud deployment

Only in RingCentral Contact Center

  • Omnichannel routing
  • IVR
  • WFM
  • Quality management
  • Speech analytics
  • AI capabilities
  • Salesforce
  • ServiceNow

Both cover

  • GDPR
  • Web support

What people use each for

The jobs each tool is most often brought in to do.

Really Simple Systems

  • Sales managementnot RingCentral Contact Center
  • Contact trackingnot RingCentral Contact Center

RingCentral Contact Center

  • Unified communicationsnot Really Simple Systems
  • Contact centernot Really Simple Systems
  • Customer experiencenot Really Simple Systems

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Really Simple Systems

  • The vendor's own pricing page as captured by the Internet Archive on 22 October 2019 listed four CRM tiers billed annually: Free at $0 for up to 2 users, Starter at $14 per user per month, Professional at $30 per user per month, and Enterprise at $46 per user per month (each roughly 7 to 10 percent higher if billed monthly); the Marketing add-on was $22 per month for up to 5,000 emails and Advanced Marketing scaled to 50,000 emails per month, though this capture is over five years old

RingCentral Contact Center

  • No pricing details published on contact center product pages
  • Enterprise customers must contact sales for pricing
  • Feature comparison guide does not include cost information

Pricing, plan by plan

Really Simple Systems

$15/month
  • Essential$15/month
    • Contact management
    • Task tracking
  • Professional$25/month
    • Everything in Essential
    • Sales pipeline
    • Reporting
  • Professional Plus$35/month
    • Everything in Professional
    • Advanced customization

RingCentral Contact Center

On request
  • Essentials$undefined/month
    • Voice
    • Digital
    • IVR
  • Standard$undefined/month
    • Essentials + WFM
    • Quality management
  • Premium$undefined/month
    • Standard + AI
    • Speech analytics

Which should you pick?

Choose Really Simple Systems if

  • You need contact management.
  • You also want sales pipeline.
Really Simple Systems review

Choose RingCentral Contact Center if

  • You need omnichannel routing.
  • You work on Web, Desktop, Ios, Android.
  • You also want ivr.
RingCentral Contact Center review

Questions people ask

Is Really Simple Systems or RingCentral Contact Center better?
Neither clearly leads. Really Simple Systems starts at $15/month and RingCentral Contact Center at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Really Simple Systems or RingCentral Contact Center?
Really Simple Systems starts at $15/month and RingCentral Contact Center at On request.
Does Really Simple Systems or RingCentral Contact Center run on more platforms?
Really Simple Systems runs on Web. RingCentral Contact Center runs on Web, Desktop, Ios, Android.
What is Really Simple Systems best used for?
Really Simple Systems is most often used for sales management, contact tracking. Of those, sales management and contact tracking are not what RingCentral Contact Center is typically brought in for.
What can Really Simple Systems do that RingCentral Contact Center cannot?
Really Simple Systems covers Contact management, Sales pipeline, Task management, Email integration. RingCentral Contact Center covers Omnichannel routing, IVR, WFM, Quality management. Both handle GDPR, Web support.

Answered from the vendors’ own pages

RingCentral Contact Center: How much does RingCentral Contact Center cost?

Specific pricing is not published. RingCentral Contact Center is a custom-quote enterprise product where costs depend on deployment, features, and usage.

Source
RingCentral Contact Center: What is the pricing model for RingCentral Contact Center?

RingCentral Contact Center operates on a quote-based model. Customers must contact sales to receive pricing based on their specific requirements and scale.

Source
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