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CRM · head to head

Really Simple Systems vs Sprinklr Service

R

Really Simple Systems

CRM

Easy CRM for small businesses

From
$15/month
Free plan
No
Full reviewWebsite
Sprinklr Service logo

Sprinklr Service

Customer Support

Unified customer experience management

From
On request
Free plan
No
Full reviewWebsite

The short version

  • Each has a real cost: Really Simple Systems the vendor's own pricing page as captured by the Internet Archive on 22 October 2019 listed four CRM tiers billed annually: Free at $0 for up to 2 users, Starter at $14 per user per month, Professional at $30 per user per month, and Enterprise at $46 per user per month (each roughly 7 to 10 percent higher if billed monthly); the Marketing add-on was $22 per month for up to 5,000 emails and Advanced Marketing scaled to 50,000 emails per month, though this capture is over five years old; Sprinklr Service no pricing information disclosed; customers must contact sales to request quotes.
  • They diverge on capability: Really Simple Systems covers Contact management, Sprinklr Service covers Omnichannel contact center.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which Really Simple Systems and Sprinklr Service actually diverge.

Attributes where Really Simple Systems and Sprinklr Service differ
AttributeReally Simple SystemsSprinklr Service
Starting price$15/monthOn request
Pricing modelsubscriptionquote
PlatformsWebWeb, Ios, Android
CategoryCRMCustomer Support

Identical on both: free tier (No), user rating (Not yet rated), founded (2009).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Really Simple Systems

  • Contact management
  • Sales pipeline
  • Task management
  • Email integration
  • Reporting
  • Zapier
  • Google Workspace
  • Cloud deployment

Only in Sprinklr Service

  • Omnichannel contact center
  • AI-powered routing
  • Social listening
  • Knowledge base
  • Workforce optimization
  • Analytics
  • Salesforce
  • SAP

Both cover

  • GDPR
  • Web support

What people use each for

The jobs each tool is most often brought in to do.

Really Simple Systems

  • Sales managementnot Sprinklr Service
  • Contact trackingnot Sprinklr Service

Sprinklr Service

  • Enterprise contact centernot Really Simple Systems
  • Social customer carenot Really Simple Systems
  • Unified CXnot Really Simple Systems
  • Voice of customernot Really Simple Systems

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Really Simple Systems

  • The vendor's own pricing page as captured by the Internet Archive on 22 October 2019 listed four CRM tiers billed annually: Free at $0 for up to 2 users, Starter at $14 per user per month, Professional at $30 per user per month, and Enterprise at $46 per user per month (each roughly 7 to 10 percent higher if billed monthly); the Marketing add-on was $22 per month for up to 5,000 emails and Advanced Marketing scaled to 50,000 emails per month, though this capture is over five years old

Sprinklr Service

  • No pricing information disclosed; customers must contact sales to request quotes.
  • Specific features and capabilities are described, but no pricing tiers or cost details are available online.

Pricing, plan by plan

Really Simple Systems

$15/month
  • Essential$15/month
    • Contact management
    • Task tracking
  • Professional$25/month
    • Everything in Essential
    • Sales pipeline
    • Reporting
  • Professional Plus$35/month
    • Everything in Professional
    • Advanced customization

Sprinklr Service

On request
  • Self-Serve$249/month
    • Listening
    • Engagement
    • Basic analytics
  • Enterprise$undefined/month
    • Full platform
    • AI capabilities
    • Custom implementation

Which should you pick?

Choose Really Simple Systems if

  • You need contact management.
  • You also want sales pipeline.
Really Simple Systems review

Choose Sprinklr Service if

  • You need omnichannel contact center.
  • You work on Web, Ios, Android.
  • You also want ai-powered routing.
Sprinklr Service review

Questions people ask

Is Really Simple Systems or Sprinklr Service better?
Neither clearly leads. Really Simple Systems starts at $15/month and Sprinklr Service at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Really Simple Systems or Sprinklr Service?
Really Simple Systems starts at $15/month and Sprinklr Service at On request.
Does Really Simple Systems or Sprinklr Service run on more platforms?
Really Simple Systems runs on Web. Sprinklr Service runs on Web, Ios, Android.
What is Really Simple Systems best used for?
Really Simple Systems is most often used for sales management, contact tracking. Of those, sales management and contact tracking are not what Sprinklr Service is typically brought in for.
What can Really Simple Systems do that Sprinklr Service cannot?
Really Simple Systems covers Contact management, Sales pipeline, Task management, Email integration. Sprinklr Service covers Omnichannel contact center, AI-powered routing, Social listening, Knowledge base. Both handle GDPR, Web support.

Answered from the vendors’ own pages

Sprinklr Service: How much does Sprinklr Service cost?

Sprinklr Service pricing is not published. This product provides customer service management capabilities. To request pricing information or a quote, customers must contact Sprinklr through the 'Talk to an expert' option on their website.

Source
Sprinklr Service: What features are included in Sprinklr Service?

Sprinklr Service provides customer service management capabilities, but specific plan features and their associated costs are not detailed on the product page. Interested customers must contact Sprinklr sales directly.

Source
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