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Government · head to head

DocuWare vs PublicInput

DocuWare logo

DocuWare

Government

Document Management and Workflow Automation

From
On request
Rated
-
Full reviewWebsite
PublicInput logo

PublicInput

Government

Inclusive Community Engagement

From
$400/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: DocuWare complex setup requiring significant IT effort before full functionality is achieved; PublicInput all three plans, Listen, Engage and Engage Plus, are listed as Request Pricing with no published rate, minimum or cost driver
  • They diverge on capability: DocuWare covers Document Storage, PublicInput covers Virtual Public Meetings.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which DocuWare and PublicInput actually diverge.

Attributes where DocuWare and PublicInput differ
AttributeDocuWarePublicInput
Starting priceOn request$400/month
Pricing modelUnknownsubscription
Founded19882014

Identical on both: free tier (No), platforms (Web, iOS, Android), user rating (Not yet rated), category (Government).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in DocuWare

  • Document Storage
  • Intelligent Indexing
  • Workflow Automation
  • Mobile Access
  • Electronic Signatures
  • Microsoft 365
  • SAP
  • QuickBooks

Only in PublicInput

  • Virtual Public Meetings
  • Online Surveys
  • Comment Management
  • Multi-language Support
  • Engagement Analytics
  • Zoom
  • Microsoft Teams
  • GovDelivery

Both cover

  • Web support
  • Ios support
  • Android support

What people use each for

The jobs each tool is most often brought in to do.

DocuWare

  • Citizen Servicesnot PublicInput
  • Records Managementnot PublicInput
  • Public Safetynot PublicInput
  • Civic Engagementnot PublicInput

PublicInput

  • Civic engagementnot DocuWare
  • Government consultationnot DocuWare
  • Public input collectionnot DocuWare

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

DocuWare

  • Complex setup requiring significant IT effort before full functionality is achieved
  • Limited user interface customization restricting tailored workflows and branding
  • Performance slowdowns when processing large document volumes or handling many simultaneous users
  • Search requires exact matches and is case-sensitive, limiting usability
  • Limited offline access with mobile app offering reduced functionality
  • Integration challenges with major ERP platforms
  • Steep initial investment, particularly for migrating older systems

PublicInput

  • All three plans, Listen, Engage and Engage Plus, are listed as Request Pricing with no published rate, minimum or cost driver
  • HTML and CSS customization, custom workflows and approvals, and external system integration with Accela and ESRI are listed as Enterprise Capabilities rather than core platform features
  • Public meetings functionality is sold under a separate Meetings plan rather than being included with the Engagement plans
  • Getting a plan requires booking a consultation and a tailored demo rather than self serve signup

Pricing, plan by plan

DocuWare

On request

No published plan breakdown. See the DocuWare review.

PublicInput

$400/month
  • Enterprise$400/month
    • Virtual Meetings
    • Surveys
    • Comment Management

Which should you pick?

Choose DocuWare if

  • You need document storage.
  • You work on Web, iOS, Android.
  • You also want intelligent indexing.
DocuWare review

Choose PublicInput if

  • You need virtual public meetings.
  • You work on Web, Ios, Android.
  • You also want online surveys.
PublicInput review

Questions people ask

Is DocuWare or PublicInput better?
Neither clearly leads. DocuWare starts at On request and PublicInput at $400/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, DocuWare or PublicInput?
DocuWare starts at On request and PublicInput at $400/month.
Does DocuWare or PublicInput run on more platforms?
DocuWare runs on Web, iOS, Android. PublicInput runs on Web, Ios, Android.
What is DocuWare best used for?
DocuWare is most often used for citizen services, records management, public safety, civic engagement. Of those, citizen services and records management are not what PublicInput is typically brought in for.
What can DocuWare do that PublicInput cannot?
DocuWare covers Document Storage, Intelligent Indexing, Workflow Automation, Mobile Access. PublicInput covers Virtual Public Meetings, Online Surveys, Comment Management, Multi-language Support. Both handle Web support, Ios support, Android support.

Answered from the vendors’ own pages

DocuWare: Is DocuWare available as cloud or on-premises?

DocuWare is available as both a cloud-based SaaS solution and as an on-premises deployment option.

Source
PublicInput: How much does PublicInput cost?

PublicInput does not publish pricing on their website. Customers must request a demo or book a meeting to receive a quote based on their specific needs.

Source
DocuWare: What platforms does DocuWare support?

DocuWare is available as a web-based platform accessible via browser, with mobile apps available on iOS and Android.

Source
PublicInput: What pricing plans does PublicInput offer?

PublicInput offers Engagement Plans and Meetings Plans, but specific pricing for each plan is not publicly available and requires contacting their sales team.

Source
DocuWare: Does DocuWare offer offline access?

DocuWare has limited offline access capabilities. The mobile app offers fewer features compared to the desktop version.

Source
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