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CRM & Sales · head to head

Ontraport vs Bitrix24

Ontraport logo

Ontraport

CRM & Sales

All-in-one CRM and marketing automation

From
$24/month
Rated
-
Full reviewWebsite
Bitrix24 logo

Bitrix24

CRM & Sales

All-in-one CRM and business automation platform

From
Free
Rated
-
Full reviewWebsite

The short version

  • Only Bitrix24 has a free tier, so it costs nothing to try first.
  • Each has a real cost: Ontraport no plan name, monthly price, contact band, user count or email send limit is published on the pricing page; Bitrix24 the free plan is limited to 2 users and 5 GB of storage
  • They diverge on capability: Ontraport covers Email marketing, Bitrix24 covers Service desk.

Where they differ

Only the attributes on which Ontraport and Bitrix24 actually diverge.

Attributes where Ontraport and Bitrix24 differ
AttributeOntraportBitrix24
Starting price$24/monthFree
Free tierNoYes
PlatformsWebWeb, Ios, Android
Founded20092012

Identical on both: pricing model (subscription), user rating (Not yet rated), category (CRM & Sales).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Ontraport

  • Email marketing
  • Marketing automation
  • Reporting
  • Landing pages
  • Stripe
  • English language support

Only in Bitrix24

  • Service desk
  • Project management
  • Chat
  • Mobile app
  • Google Apps
  • Microsoft 365
  • On-premise deployment
  • Ios support

Both cover

  • Contact management
  • Sales pipeline
  • Automation
  • Zapier
  • Slack
  • GDPR
  • Cloud deployment
  • Web support

What people use each for

The jobs each tool is most often brought in to do.

Ontraport

  • CRM with marketing automation and campaign buildingnot Bitrix24
  • Managing contacts, pages and email sequences in one platformnot Bitrix24

Bitrix24

  • CRM and sales pipeline management for a small businessnot Ontraport
  • Team chat, tasks and project management in one suitenot Ontraport
  • Telephony and email integrated with customer recordsnot Ontraport
  • Document storage and collaborationnot Ontraport
  • Workflow automation and HR records on the higher tiersnot Ontraport

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Ontraport

  • No plan name, monthly price, contact band, user count or email send limit is published on the pricing page
  • Reaching a figure requires a trial signup or a sales conversation
  • The two months free saving requires annual billing

Bitrix24

  • The free plan is limited to 2 users and 5 GB of storage
  • Plans are flat-rate blocks with hard user ceilings, so exceeding 5, 50 or 100 users means jumping a tier rather than adding a seat
  • Monthly billing is roughly 40 percent dearer than annual, at $69 against $49 on Basic
  • Sales automation and invoicing need Standard at $99 a month, and workflow automation and HR need Professional at $199
  • SOC compliance and the 99.95 percent SLA are Enterprise only, from $399 a month

Pricing, plan by plan

Ontraport

$24/month
  • Plus$24/month
    • Contact management
    • Email marketing
  • Pro$79/month
    • Everything in Plus
    • Automation
    • CRM
  • Pro+$149/month
    • Everything in Pro
    • Advanced features
    • API access

Bitrix24

Free
  • FreeFree
    • Up to 12 users
    • Basic CRM
    • Chat
  • Basic$39/month
    • Everything in Free
    • Sales automation
    • Customer portal
  • Standard$99/month
    • Everything in Basic
    • Advanced automation
    • Custom fields
  • Professional$199/month
    • Everything in Standard
    • Dedicated support

Which should you pick?

Choose Ontraport if

  • You need email marketing.
  • You also want marketing automation.
Ontraport review

Choose Bitrix24 if

  • You need service desk.
  • You want to start without paying.
  • You work on Web, Ios, Android.
  • You also want project management.
Bitrix24 review

Questions people ask

Is Ontraport or Bitrix24 better?
Neither clearly leads. Ontraport starts at $24/month and Bitrix24 at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Ontraport or Bitrix24?
Bitrix24 has a free tier; the other does not. Paid plans start at $24/month for Ontraport and Free for Bitrix24.
Does Ontraport or Bitrix24 run on more platforms?
Ontraport runs on Web. Bitrix24 runs on Web, Ios, Android.
Can I use Bitrix24 for free?
Yes. Bitrix24 has a free tier, so you can try it without paying. Ontraport starts at $24/month.
What is Ontraport best used for?
Ontraport is most often used for crm with marketing automation and campaign building, managing contacts, pages and email sequences in one platform. Of those, crm with marketing automation and campaign building and managing contacts, pages and email sequences in one platform are not what Bitrix24 is typically brought in for.
What can Ontraport do that Bitrix24 cannot?
Ontraport covers Email marketing, Marketing automation, Reporting, Landing pages. Bitrix24 covers Service desk, Project management, Chat, Mobile app. Both handle Contact management, Sales pipeline, Automation, Zapier.
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Related pages

More on Ontraport

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