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Nonprofits · head to head

Donorbox vs NeonCRM

Donorbox logo

Donorbox

Nonprofits

Online fundraising platform for nonprofits

From
Free
Rated
-
Full reviewWebsite
NeonCRM logo

NeonCRM

Nonprofits

Cloud-based CRM for nonprofits

From
On request
Rated
-
Full reviewWebsite

The short version

  • Only Donorbox has a free tier, so it costs nothing to try first.
  • Each has a real cost: Donorbox standard plan charges 2.95-3.95% platform fee per donation on top of payment processor fees (2.2-2.49% + card processing); NeonCRM neonCRM operates as Neon CRM under Neon One, whose own pricing page gates every figure rather than listing one
  • They diverge on capability: Donorbox covers Custom donation forms, NeonCRM covers Event management.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which Donorbox and NeonCRM actually diverge.

Attributes where Donorbox and NeonCRM differ
AttributeDonorboxNeonCRM
Starting priceFreeOn request
Pricing modelfreemiumsubscription
Free tierYesNo
PlatformsWebWeb, Mobile-responsive
Founded20162008

Identical on both: user rating (Not yet rated), category (Nonprofits).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Donorbox

  • Custom donation forms
  • Peer-to-peer fundraising
  • Payment processing
  • Mailchimp

Only in NeonCRM

  • Event management
  • Volunteer tracking
  • Email campaigns
  • Reporting
  • Google Analytics

Both cover

  • Donor management
  • Stripe
  • PayPal
  • Zapier
  • Web support
  • Mobile-responsive support

What people use each for

The jobs each tool is most often brought in to do.

Donorbox

  • Small to mid-sized nonprofits needing affordable donation processing in 96+ countriesnot NeonCRM
  • Organisations seeking integrated event ticketing and peer-to-peer fundraisingnot NeonCRM
  • Multi-channel giving strategies including text-to-give and membership programmesnot NeonCRM

NeonCRM

  • Business operationsnot Donorbox
  • Productivitynot Donorbox
  • Automationnot Donorbox

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Donorbox

  • Standard plan charges 2.95-3.95% platform fee per donation on top of payment processor fees (2.2-2.49% + card processing)
  • Premium plan pricing requires contacting sales, not displayed publicly
  • Pro plan limited to growing organisations; larger nonprofits must upgrade to Premium with custom pricing

NeonCRM

  • NeonCRM operates as Neon CRM under Neon One, whose own pricing page gates every figure rather than listing one

Pricing, plan by plan

Donorbox

Free
  • StandardFree
    • Unlimited donation forms and pages
    • Basic reporting
    • 2.95-3.95% transaction fees
  • Pro$150/month
    • Advanced customizations
    • Crypto and stock donations
    • AI assistant included

NeonCRM

On request
  • Starter$50/month
    • Donor management
    • Event management
  • Professional$150/month
    • Volunteer tracking
    • Advanced analytics
    • Integrations

Which should you pick?

Choose Donorbox if

  • You need custom donation forms.
  • You want to start without paying.
  • You also want peer-to-peer fundraising.
Donorbox review

Choose NeonCRM if

  • You need event management.
  • You work on Web, Mobile-responsive.
  • You also want volunteer tracking.
NeonCRM review

Questions people ask

Is Donorbox or NeonCRM better?
Neither clearly leads. Donorbox starts at Free and NeonCRM at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Donorbox or NeonCRM?
Donorbox has a free tier; the other does not. Paid plans start at Free for Donorbox and On request for NeonCRM.
Does Donorbox or NeonCRM run on more platforms?
Donorbox runs on Web. NeonCRM runs on Web, Mobile-responsive.
Can I use Donorbox for free?
Yes. Donorbox has a free tier, so you can try it without paying. NeonCRM starts at On request.
What is Donorbox best used for?
Donorbox is most often used for small to mid-sized nonprofits needing affordable donation processing in 96+ countries, organisations seeking integrated event ticketing and peer-to-peer fundraising, multi-channel giving strategies including text-to-give and membership programmes. Of those, small to mid-sized nonprofits needing affordable donation processing in 96+ countries and organisations seeking integrated event ticketing and peer-to-peer fundraising are not what NeonCRM is typically brought in for.
What can Donorbox do that NeonCRM cannot?
Donorbox covers Custom donation forms, Peer-to-peer fundraising, Payment processing, Mailchimp. NeonCRM covers Event management, Volunteer tracking, Email campaigns, Reporting. Both handle Donor management, Stripe, PayPal, Zapier.

Answered from the vendors’ own pages

Donorbox: How much does Donorbox cost?

Donorbox Standard is free with 2.95-3.95% transaction fees. Pro is $150/month with 1.75-2% transaction fees, advanced customizations, and AI assistance. Premium requires a custom quote.

Source
Donorbox: Is Donorbox free?

Yes, Donorbox Standard is free with unlimited donation forms and basic reporting, though transaction fees of 2.95-3.95% apply.

Source
Donorbox: What are Donorbox's transaction fees by plan?

Standard plan charges 2.95-3.95% per transaction. Pro charges 1.75-2%. Premium charges 1.6-2%. All plans allow donors to cover processing fees.

Source
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