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Nonprofit & Fundraising · head to head

NeonCRM vs Donorbox

NeonCRM logo

NeonCRM

Nonprofit & Fundraising

Cloud-based CRM for nonprofits

From
On request
Rated
-
Full reviewWebsite
Donorbox logo

Donorbox

Nonprofit & Fundraising

Online fundraising platform for nonprofits

From
Free
Rated
-
Full reviewWebsite

The short version

  • Only Donorbox has a free tier, so it costs nothing to try first.
  • Each has a real cost: NeonCRM neonCRM operates as Neon CRM under Neon One, whose own pricing page gates every figure rather than listing one; Donorbox standard plan charges 2.95-3.95% platform fee per donation on top of payment processor fees (2.2-2.49% + card processing)
  • They diverge on capability: NeonCRM covers Event management, Donorbox covers Custom donation forms.

Where they differ

Only the attributes on which NeonCRM and Donorbox actually diverge.

Attributes where NeonCRM and Donorbox differ
AttributeNeonCRMDonorbox
Starting priceOn requestFree
Pricing modelsubscriptionfreemium
Free tierNoYes
PlatformsWeb, Mobile-responsiveWeb
Founded20082016

Identical on both: user rating (Not yet rated), category (Nonprofit & Fundraising).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in NeonCRM

  • Event management
  • Volunteer tracking
  • Email campaigns
  • Reporting
  • Google Analytics

Only in Donorbox

  • Custom donation forms
  • Peer-to-peer fundraising
  • Payment processing
  • Mailchimp

Both cover

  • Donor management
  • Stripe
  • PayPal
  • Zapier
  • Web support
  • Mobile-responsive support

What people use each for

The jobs each tool is most often brought in to do.

NeonCRM

  • Business operationsnot Donorbox
  • Productivitynot Donorbox
  • Automationnot Donorbox

Donorbox

  • Small to mid-sized nonprofits needing affordable donation processing in 96+ countriesnot NeonCRM
  • Organisations seeking integrated event ticketing and peer-to-peer fundraisingnot NeonCRM
  • Multi-channel giving strategies including text-to-give and membership programmesnot NeonCRM

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

NeonCRM

  • NeonCRM operates as Neon CRM under Neon One, whose own pricing page gates every figure rather than listing one

Donorbox

  • Standard plan charges 2.95-3.95% platform fee per donation on top of payment processor fees (2.2-2.49% + card processing)
  • Premium plan pricing requires contacting sales, not displayed publicly
  • Pro plan limited to growing organisations; larger nonprofits must upgrade to Premium with custom pricing

Pricing, plan by plan

NeonCRM

On request
  • Starter$50/month
    • Donor management
    • Event management
  • Professional$150/month
    • Volunteer tracking
    • Advanced analytics
    • Integrations

Donorbox

Free

No published plan breakdown. See the Donorbox review.

Which should you pick?

Choose NeonCRM if

  • You need event management.
  • You work on Web, Mobile-responsive.
  • You also want volunteer tracking.
NeonCRM review

Choose Donorbox if

  • You need custom donation forms.
  • You want to start without paying.
  • You also want peer-to-peer fundraising.
Donorbox review

Questions people ask

Is NeonCRM or Donorbox better?
Neither clearly leads. NeonCRM starts at On request and Donorbox at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, NeonCRM or Donorbox?
Donorbox has a free tier; the other does not. Paid plans start at On request for NeonCRM and Free for Donorbox.
Does NeonCRM or Donorbox run on more platforms?
NeonCRM runs on Web, Mobile-responsive. Donorbox runs on Web.
Can I use Donorbox for free?
Yes. Donorbox has a free tier, so you can try it without paying. NeonCRM starts at On request.
What is NeonCRM best used for?
NeonCRM is most often used for business operations, productivity, automation. Of those, business operations and productivity are not what Donorbox is typically brought in for.
What can NeonCRM do that Donorbox cannot?
NeonCRM covers Event management, Volunteer tracking, Email campaigns, Reporting. Donorbox covers Custom donation forms, Peer-to-peer fundraising, Payment processing, Mailchimp. Both handle Donor management, Stripe, PayPal, Zapier.
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Related pages

More on NeonCRM

More on Donorbox

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