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Travel · head to head

myCWT vs SimplyBook.me

myCWT logo

myCWT

Travel

Corporate travel booking and traveller care platform from CWT

From
On request
Rated
-
Full reviewWebsite
SimplyBook.me logo

SimplyBook.me

Scheduling

Online booking system for service businesses

From
Free
Rated
-
Full reviewWebsite

The short version

  • Only SimplyBook.me has a free tier, so it costs nothing to try first.
  • Each has a real cost: myCWT pricing is per transaction and agent touches cost several times an online booking, so a programme with low online adoption pays far more per trip than the quoted online fee implies.; SimplyBook.me pricing model includes many features locked behind custom add-ons
  • They diverge on capability: myCWT covers Online booking tool, SimplyBook.me covers Booking website.
  • Prices and features above were last checked on 1 September 2026.

Where they differ

Only the attributes on which myCWT and SimplyBook.me actually diverge.

Attributes where myCWT and SimplyBook.me differ
AttributemyCWTSimplyBook.me
Starting priceOn requestFree
Pricing modelquotefreemium
Free tierNoYes
CategoryTravelScheduling
FoundedUnknown2009

Identical on both: platforms (Web, iOS, Android), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in myCWT

  • Online booking tool
  • Mobile itinerary and check in
  • Hotel programme content
  • Duty of care tracking
  • Approval workflows
  • Unused ticket management
  • Reporting and analytics
  • Expense handoff

Only in SimplyBook.me

  • Booking website
  • Client management
  • Payment processing
  • Marketing tools
  • Custom branding
  • Google Calendar
  • Outlook
  • Zoom

What people use each for

The jobs each tool is most often brought in to do.

myCWT

  • A multinational consolidating travel across dozens of countries that needs one duty of care record and one set of negotiated air agreementsnot SimplyBook.me
  • An organisation with heavy long haul and multi sector air travel where reissues and complex fare construction need human counsellorsnot SimplyBook.me
  • A company with strict pre trip approval requirements that must be enforced before ticketing rather than reported after the factnot SimplyBook.me
  • A business standardising traveller tracking and incident messaging for security and insurance obligationsnot SimplyBook.me

SimplyBook.me

  • Schedulingnot myCWT
  • Appointment bookingnot myCWT
  • Time trackingnot myCWT
  • Resource managementnot myCWT
  • Team coordinationnot myCWT

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

myCWT

  • Pricing is per transaction and agent touches cost several times an online booking, so a programme with low online adoption pays far more per trip than the quoted online fee implies.
  • myCWT cannot be licensed as software on its own, so a buyer who likes the tool but wants a different servicing partner has no route to it.
  • CWT was acquired by Amex Global Business Travel, with the deal closing in July 2025, leaving genuine uncertainty about whether the myCWT platform survives long term alongside Amex GBT's own Egencia and Neo tools.
  • Hotel content is anchored on the CWT programme, so clients with strong direct hotel relationships often find their own negotiated rates displayed inconsistently against programme rates.
  • The consumer facing app trails mainstream booking apps on search speed and content breadth, which suppresses online adoption and therefore raises the average transaction cost of the programme.

SimplyBook.me

  • Pricing model includes many features locked behind custom add-ons
  • No built-in video conferencing, requiring third-party integration
  • Limited CRM capabilities compared to dedicated sales platforms
  • Free plan capped at 5 bookings per month, limiting small business use

Pricing, plan by plan

myCWT

On request
  • myCWT within a CWT travel programme$undefined/year
    • Priced as transaction fees per booking, not per user
    • Online booking fee is materially lower than an agent touched booking fee
    • After hours, offline and complex ticketing surcharges are common

SimplyBook.me

Free
  • FreeFree
    • 50 bookings/month
    • Booking website
    • Basic features
  • Basic$8.25/month
    • 100 bookings
    • Custom features
    • Payments
  • Standard$24.9/month
    • 500 bookings
    • All features
    • Multiple locations

Which should you pick?

Choose myCWT if

  • You need online booking tool.
  • You work on Web, iOS, Android.
  • You also want mobile itinerary and check in.
myCWT review

Choose SimplyBook.me if

  • You need booking website.
  • You want to start without paying.
  • You work on Web, iOS, Android.
  • You also want client management.
SimplyBook.me review

Questions people ask

Is myCWT or SimplyBook.me better?
Neither clearly leads. myCWT starts at On request and SimplyBook.me at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, myCWT or SimplyBook.me?
SimplyBook.me has a free tier; the other does not. Paid plans start at On request for myCWT and Free for SimplyBook.me.
Does myCWT or SimplyBook.me run on more platforms?
Both run on Web, iOS, Android, so platform support will not decide this one for you.
Can I use SimplyBook.me for free?
Yes. SimplyBook.me has a free tier, so you can try it without paying. myCWT starts at On request.
What is myCWT best used for?
myCWT is most often used for a multinational consolidating travel across dozens of countries that needs one duty of care record and one set of negotiated air agreements, an organisation with heavy long haul and multi sector air travel where reissues and complex fare construction need human counsellors, a company with strict pre trip approval requirements that must be enforced before ticketing rather than reported after the fact, a business standardising traveller tracking and incident messaging for security and insurance obligations. Of those, a multinational consolidating travel across dozens of countries that needs one duty of care record and one set of negotiated air agreements and an organisation with heavy long haul and multi sector air travel where reissues and complex fare construction need human counsellors are not what SimplyBook.me is typically brought in for.
What can myCWT do that SimplyBook.me cannot?
myCWT covers Online booking tool, Mobile itinerary and check in, Hotel programme content, Duty of care tracking. SimplyBook.me covers Booking website, Client management, Payment processing, Marketing tools.

Answered from the vendors’ own pages

myCWT: Can I buy myCWT without using CWT as my travel agency?

No. It is delivered as part of a CWT managed travel contract and is not licensed separately.

SimplyBook.me: Does SimplyBook.me offer a free plan?

Yes, SimplyBook.me offers a free plan for small businesses, though advanced features and custom add-ons require paid plans.

Source
myCWT: What actually drives the cost?

Transaction fees. The gap between an online booking fee and an agent touched fee is the single biggest lever, so measure your likely online adoption before comparing quotes.

myCWT: Does the Amex GBT acquisition affect the platform?

It creates roadmap risk. Amex GBT completed the CWT acquisition in July 2025 and already runs Egencia and Neo, so ask for written platform commitments across the contract term.

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