Travel · head to head
myCWT vs Zcal

myCWT
Travel
Corporate travel booking and traveller care platform from CWT
- From
- On request
- Rated
- -

Zcal
Scheduling
Scheduling with an unusually large free tier and heavy branding control
- From
- Free
- Rated
- -
The short version
- Only Zcal has a free tier, so it costs nothing to try first.
- Each has a real cost: myCWT pricing is per transaction and agent touches cost several times an online booking, so a programme with low online adoption pays far more per trip than the quoted online fee implies.; Zcal zcal branding stays on the free booking page, so the tier that is otherwise generous is not usable as a customer facing page for a business that cares how it looks.
- They diverge on capability: myCWT covers Online booking tool, Zcal covers Unlimited booking links.
- Prices and features above were last checked on 1 September 2026.
Where they differ
Only the attributes on which myCWT and Zcal actually diverge.
Identical on both: user rating (Not yet rated).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in myCWT
- Online booking tool
- Mobile itinerary and check in
- Hotel programme content
- Duty of care tracking
- Approval workflows
- Unused ticket management
- Reporting and analytics
- Expense handoff
Only in Zcal
- Unlimited booking links
- Branded booking pages
- Meeting polls
- Group events
- Round robin and collective
- SMS reminders
- Paid bookings
What people use each for
The jobs each tool is most often brought in to do.
myCWT
- A multinational consolidating travel across dozens of countries that needs one duty of care record and one set of negotiated air agreementsnot Zcal
- An organisation with heavy long haul and multi sector air travel where reissues and complex fare construction need human counsellorsnot Zcal
- A company with strict pre trip approval requirements that must be enforced before ticketing rather than reported after the factnot Zcal
- A business standardising traveller tracking and incident messaging for security and insurance obligationsnot Zcal
Zcal
- A consultant who runs several different meeting types and refuses to pay a subscription for the privilege of having more than one booking linknot myCWT
- A coach or recruiter who wants a branded page with a welcome video and intake questions before the call happensnot myCWT
- A small team that needs round robin distribution of inbound calls without buying a full sales engagement platformnot myCWT
- Anyone taking payment at the point of booking, where the Stripe connection removes an invoicing step afterwardsnot myCWT
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
myCWT
- Pricing is per transaction and agent touches cost several times an online booking, so a programme with low online adoption pays far more per trip than the quoted online fee implies.
- myCWT cannot be licensed as software on its own, so a buyer who likes the tool but wants a different servicing partner has no route to it.
- CWT was acquired by Amex Global Business Travel, with the deal closing in July 2025, leaving genuine uncertainty about whether the myCWT platform survives long term alongside Amex GBT's own Egencia and Neo tools.
- Hotel content is anchored on the CWT programme, so clients with strong direct hotel relationships often find their own negotiated rates displayed inconsistently against programme rates.
- The consumer facing app trails mainstream booking apps on search speed and content breadth, which suppresses online adoption and therefore raises the average transaction cost of the programme.
Zcal
- Zcal branding stays on the free booking page, so the tier that is otherwise generous is not usable as a customer facing page for a business that cares how it looks.
- Paid tier prices are not stated plainly in the product documentation and third party sources disagree on the figure, so the paid step up has to be confirmed on the vendor pricing page before budgeting for a team.
- SMS reminders are credit metered on paid tiers, so a high volume booker can exhaust the allowance and be pushed up a tier by message count rather than by needing any feature.
- The integration list is short next to established competitors, and there is no deep native CRM object writing, so a sales team that wants bookings to create and update CRM records will need automation glue.
- It is a small vendor in a category dominated by much larger companies, which is fine for a personal booking link and a real consideration if booking is a core business process you cannot afford to migrate off in a hurry.
Pricing, plan by plan
myCWT
On request- myCWT within a CWT travel programme$undefined/year
- Priced as transaction fees per booking, not per user
- Online booking fee is materially lower than an agent touched booking fee
- After hours, offline and complex ticketing surcharges are common
Zcal
Free- Free ForeverFree
- Unlimited booking links
- Unlimited connected calendar accounts
- Meeting polls and group events
- Pro$undefined/month
- Per user per month, priced on the vendor pricing page
- Team creation and team pages
- Round robin and collective events
- Business$undefined/month
- Per user per month, priced on the vendor pricing page
- Everything in Pro
- Custom domain and custom sending email domain
Which should you pick?
Choose myCWT if
- You need online booking tool.
- You work on Web, iOS, Android.
- You also want mobile itinerary and check in.
Choose Zcal if
- You need unlimited booking links.
- You want to start without paying.
- You also want branded booking pages.
Questions people ask
- Is myCWT or Zcal better?
- Neither clearly leads. myCWT starts at On request and Zcal at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, myCWT or Zcal?
- Zcal has a free tier; the other does not. Paid plans start at On request for myCWT and Free for Zcal.
- Does myCWT or Zcal run on more platforms?
- myCWT runs on Web, iOS, Android. Zcal runs on Web.
- Can I use Zcal for free?
- Yes. Zcal has a free tier, so you can try it without paying. myCWT starts at On request.
- What is myCWT best used for?
- myCWT is most often used for a multinational consolidating travel across dozens of countries that needs one duty of care record and one set of negotiated air agreements, an organisation with heavy long haul and multi sector air travel where reissues and complex fare construction need human counsellors, a company with strict pre trip approval requirements that must be enforced before ticketing rather than reported after the fact, a business standardising traveller tracking and incident messaging for security and insurance obligations. Of those, a multinational consolidating travel across dozens of countries that needs one duty of care record and one set of negotiated air agreements and an organisation with heavy long haul and multi sector air travel where reissues and complex fare construction need human counsellors are not what Zcal is typically brought in for.
- What can myCWT do that Zcal cannot?
- myCWT covers Online booking tool, Mobile itinerary and check in, Hotel programme content, Duty of care tracking. Zcal covers Unlimited booking links, Branded booking pages, Meeting polls, Group events.
Answered from the vendors’ own pages
myCWT: Can I buy myCWT without using CWT as my travel agency?
No. It is delivered as part of a CWT managed travel contract and is not licensed separately.
Zcal: Is the free plan actually usable?
Yes. Unlimited booking links and unlimited calendar connections, which is more than most competitors allow, but Zcal branding stays on the page.
myCWT: What actually drives the cost?
Transaction fees. The gap between an online booking fee and an agent touched fee is the single biggest lever, so measure your likely online adoption before comparing quotes.
Zcal: What do you pay for?
Team features, round robin and collective events, branding removal, custom fonts, SMS reminders and custom domains.
myCWT: Does the Amex GBT acquisition affect the platform?
It creates roadmap risk. Amex GBT completed the CWT acquisition in July 2025 and already runs Egencia and Neo, so ask for written platform commitments across the contract term.
Zcal: Can I take payment for bookings?
Yes, through the Stripe connection at the point of booking.
Zcal: Does it do round robin?
Yes, on the paid tiers. Round robin and collective events are not on the free plan.
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