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Mendix vs ServiceNow

Mendix logo

Mendix

No-Code

Siemens-owned low-code platform priced by app count, with cloud infrastructure billed separately

From
Free
Rated
-
Full reviewWebsite
ServiceNow logo

ServiceNow

Customer Support

The world works with ServiceNow

From
On request
Rated
-
Full reviewWebsite

The short version

  • Only Mendix has a free tier, so it costs nothing to try first.
  • Each has a real cost: Mendix the platform fee explicitly excludes compute and infrastructure costs, so the real all-in bill is the subscription plus a separate, less predictable cloud hosting charge.; ServiceNow listed on G-Cloud 14 by reseller UP3 Services Ltd at £81.00 per licence per month for ServiceNow
  • They diverge on capability: Mendix covers Visual app and process modelling, ServiceNow covers ITSM.
  • Prices and features above were last checked on 1 September 2026.

Where they differ

Only the attributes on which Mendix and ServiceNow actually diverge.

Attributes where Mendix and ServiceNow differ
AttributeMendixServiceNow
Starting priceFreeOn request
Pricing modelPer application tier (One App vs Unlimited Apps), cloud infrastructure billed separatelyquote
Free tierYesNo
CategoryNo-CodeCustomer Support
FoundedUnknown2004

Identical on both: platforms (Web, iOS, Android), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Mendix

  • Visual app and process modelling
  • Free tier
  • Multi-cloud deployment
  • AI-assisted development
  • Native mobile builder
  • Marketplace connectors

Only in ServiceNow

  • ITSM
  • IT Operations
  • Customer workflows
  • Employee workflows
  • App development
  • AI/ML capabilities
  • Slack
  • Microsoft Teams

What people use each for

The jobs each tool is most often brought in to do.

Mendix

  • A Siemens industrial software customer extending into application development on a platform already inside its vendor ecosystemnot ServiceNow
  • A company building exactly one production app that wants the lower One App tier rather than paying for unlimited apps it does not neednot ServiceNow
  • An enterprise standardising on Mendix across many departments where the Unlimited Apps tier amortises wellnot ServiceNow
  • A team wanting to evaluate low-code at zero cost before committing to a paid production tiernot ServiceNow

ServiceNow

  • Enterprise IT managementnot Mendix
  • Digital transformationnot Mendix
  • Workflow automationnot Mendix

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Mendix

  • The platform fee explicitly excludes compute and infrastructure costs, so the real all-in bill is the subscription plus a separate, less predictable cloud hosting charge.
  • The jump from a free or One App tier to Unlimited Apps is a large discrete price step (roughly 918 to 2,295 euros a month at published starting rates), not a gradual scale-up, which punishes a team that grows from one app to two.
  • Being a Siemens business unit means Mendix roadmap priorities can be shaped by Siemens' broader industrial software strategy rather than purely by low-code market demand.
  • Deployment flexibility across Mendix Cloud, Azure, Kubernetes and SAP BTP is a strength on paper but means the actual infrastructure cost and complexity vary significantly by choice, complicating like-for-like vendor comparisons.
  • Premium-tier features and enterprise governance capabilities are quote-only, so a buyer cannot fully compare Mendix's top tier against OutSystems or Appian without entering a sales process.

ServiceNow

  • Listed on G-Cloud 14 by reseller UP3 Services Ltd at £81.00 per licence per month for ServiceNow

Pricing, plan by plan

Mendix

Free
  • FreeFree
    • Unlimited users on one deployment environment
    • No commitment or credit card required
    • Suitable for evaluation and small-scale use
  • Standard, One App$undefined/month
    • Licenses a single application in production
    • Cloud deployment and standard support options
    • Compute and infrastructure costs billed separately
  • Standard, Unlimited Apps$undefined/month
    • Licenses unlimited applications under one subscription
    • Per-user cost declines as user volume grows
    • Discounted external (B2B/B2C) user rates available
  • Premium$undefined/month
    • Custom quote
    • Enterprise-grade governance and 24/7 support
    • Advanced deployment and compliance options

ServiceNow

On request
  • IT Service Management$undefined/month
    • Incident management
    • Problem management
    • Change management
  • IT Operations Management$undefined/month
    • Discovery
    • Service mapping
    • Event management
  • Customer Service Management$undefined/month
    • Omnichannel engagement
    • Self-service
    • Case management

Which should you pick?

Choose Mendix if

  • You need visual app and process modelling.
  • You want to start without paying.
  • You work on Web, iOS, Android.
  • You also want free tier.
Mendix review

Choose ServiceNow if

  • You need itsm.
  • You work on Web, Ios, Android.
  • You also want it operations.
ServiceNow review

Questions people ask

Is Mendix or ServiceNow better?
Neither clearly leads. Mendix starts at Free and ServiceNow at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Mendix or ServiceNow?
Mendix has a free tier; the other does not. Paid plans start at Free for Mendix and On request for ServiceNow.
Does Mendix or ServiceNow run on more platforms?
Mendix runs on Web, iOS, Android. ServiceNow runs on Web, Ios, Android.
Can I use Mendix for free?
Yes. Mendix has a free tier, so you can try it without paying. ServiceNow starts at On request.
What is Mendix best used for?
Mendix is most often used for a siemens industrial software customer extending into application development on a platform already inside its vendor ecosystem, a company building exactly one production app that wants the lower one app tier rather than paying for unlimited apps it does not need, an enterprise standardising on mendix across many departments where the unlimited apps tier amortises well, a team wanting to evaluate low-code at zero cost before committing to a paid production tier. Of those, a siemens industrial software customer extending into application development on a platform already inside its vendor ecosystem and a company building exactly one production app that wants the lower one app tier rather than paying for unlimited apps it does not need are not what ServiceNow is typically brought in for.
What can Mendix do that ServiceNow cannot?
Mendix covers Visual app and process modelling, Free tier, Multi-cloud deployment, AI-assisted development. ServiceNow covers ITSM, IT Operations, Customer workflows, Employee workflows.

Answered from the vendors’ own pages

Mendix: What is the difference between One App and Unlimited Apps?

One App licenses a single application in production; Unlimited Apps covers any number of apps under one subscription, at a materially higher starting price.

ServiceNow: Does ServiceNow offer a free trial?

ServiceNow provides product trials and demos for prospects. Organizations can request a demo to see the platform capabilities for IT service management, customer service management, and business workflows.

Source
Mendix: Does the licence include hosting?

No. Mendix states explicitly that compute and infrastructure resources are billed separately from the platform licence, regardless of deployment target.

ServiceNow: How is ServiceNow priced?

ServiceNow uses subscription-based pricing with custom quotes based on the number of users and modules selected. Organizations must contact ServiceNow directly to receive pricing for their specific deployment needs.

Source
Mendix: Who owns Mendix?

Siemens, which acquired Mendix in 2018 and runs it as part of its industrial software portfolio.

ServiceNow: What implementation support does ServiceNow provide?

ServiceNow offers professional services, customer success management, and training programs to help organizations maximize value from the platform. Implementation support is available through direct services teams and certified implementation partners.

Source
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