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Healthcare · head to head

Cerner vs MDLive

Cerner logo

Cerner

Healthcare

Health information technology solutions for healthcare organizations

From
On request
Rated
-
MDLive logo

MDLive

Healthcare

On-demand telehealth and virtual doctor visits

From
Free
Rated
-

The short version

  • Only MDLive has a free tier, so it costs nothing to try first.
  • Each has a real cost: Cerner no published pricing on vendor website; enterprise healthcare software requires custom quotes; MDLive wide price ranges ($0-89, $0-179, $0-299) indicate insurance-dependent costs with minimal baseline transparency
  • They diverge on capability: Cerner covers Electronic Health Records, MDLive covers Video Consultations.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which Cerner and MDLive actually diverge.

Attributes where Cerner and MDLive differ
AttributeCernerMDLive
Starting priceOn requestFree
Pricing modelquoteusage-based
Free tierNoYes
PlatformsWeb, iOS, AndroidWeb, Mobile
Founded19792002

Identical on both: user rating (Not yet rated), category (Healthcare).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Cerner

  • Electronic Health Records
  • Revenue Cycle
  • Population Health
  • Patient Engagement
  • HL7
  • FHIR
  • Lab Systems
  • SOC2

Only in MDLive

  • Video Consultations
  • Mental Health Services
  • Psychiatry
  • Prescription Services
  • Urgent Care
  • Insurance
  • EHR Systems

Both cover

  • HIPAA
  • Cloud deployment
  • Web support
  • Mobile support

What people use each for

The jobs each tool is most often brought in to do.

Cerner

  • Hospital and acute care EHR for chart review and clinical documentationnot MDLive
  • Mobile clinical access for physicians and care teams on point-of-care devicesnot MDLive

MDLive

  • Telemedicine urgent care visitsnot Cerner
  • Mental health counseling and psychiatrynot Cerner
  • Dermatology consultationsnot Cerner
  • Primary care wellness screeningsnot Cerner

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Cerner

  • No published pricing on vendor website; enterprise healthcare software requires custom quotes

MDLive

  • Wide price ranges ($0-89, $0-179, $0-299) indicate insurance-dependent costs with minimal baseline transparency
  • Cancellation fees up to $50 for mental health appointments apply within 24 hours
  • Pricing varies substantially based on insurance coverage with no guaranteed maximum out-of-pocket

Pricing, plan by plan

Cerner

On request

No published plan breakdown. See the Cerner review.

MDLive

Free
  • Urgent Care$null/visit
    • $0-89 per visit with insurance
    • Immediate care access
  • Primary CareFree
    • $0 wellness screenings for eligible insurance plans
    • Upfront pricing shown before appointment
  • Mental Health Talk Therapy$null/visit
    • $0-179 initial appointments
    • $140 follow-up sessions before insurance
  • Mental Health Psychiatry$null/visit
    • $0-299 initial appointments
    • $159 follow-up sessions before insurance

Which should you pick?

Choose Cerner if

  • You need electronic health records.
  • You work on Web, iOS, Android.
  • You also want revenue cycle.

Choose MDLive if

  • You need video consultations.
  • You want to start without paying.
  • You work on Web, Mobile.
  • You also want mental health services.

Questions people ask

Is Cerner or MDLive better?
Neither clearly leads. Cerner starts at On request and MDLive at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Cerner or MDLive?
MDLive has a free tier; the other does not. Paid plans start at On request for Cerner and Free for MDLive.
Does Cerner or MDLive run on more platforms?
Cerner runs on Web, iOS, Android. MDLive runs on Web, Mobile.
Can I use MDLive for free?
Yes. MDLive has a free tier, so you can try it without paying. Cerner starts at On request.
What is Cerner best used for?
Cerner is most often used for hospital and acute care ehr for chart review and clinical documentation, mobile clinical access for physicians and care teams on point-of-care devices. Of those, hospital and acute care ehr for chart review and clinical documentation and mobile clinical access for physicians and care teams on point-of-care devices are not what MDLive is typically brought in for.
What can Cerner do that MDLive cannot?
Cerner covers Electronic Health Records, Revenue Cycle, Population Health, Patient Engagement. MDLive covers Video Consultations, Mental Health Services, Psychiatry, Prescription Services. Both handle HIPAA, Cloud deployment, Web support, Mobile support.

Answered from the vendors’ own pages

Cerner: Does Cerner publish its pricing?

No, Cerner does not publish standard pricing. As an enterprise healthcare EHR vendor (now acquired by Oracle), pricing is customized per healthcare organization based on size, bed capacity, modules required, and implementation scope. Contact Oracle Health for pricing.

Source
MDLive: What is the cost of an urgent care visit through MD Live?

Urgent care visits cost $0-89 per visit depending on insurance coverage. Pricing is shown upfront before confirming appointment. Most major credit and debit cards accepted for uninsured patients.

Source
MDLive: What cancellation fees apply if I need to reschedule?

Wellness visits incur $25 cancellation fee if cancelled within 24 hours. Routine care $25 if cancelled within 2 hours. Mental health $50 if cancelled within 24 hours. Medicaid and Medicare members exempt from fees.

Source
MDLive: Are follow-up mental health sessions cheaper than initial appointments?

Talk therapy follow-ups are $140 before insurance (versus $0-179 for initial). Psychiatry follow-ups are $159 before insurance (versus $0-299 for initial). Insurance copays may apply on top of these base rates.

Source
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