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Allscripts Professional EHR vs MDLive

Allscripts Professional EHR logo

Allscripts Professional EHR

Healthcare

On-premise EHR solution for physician practices and hospitals

From
On request
Rated
-
MDLive logo

MDLive

Healthcare

On-demand telehealth and virtual doctor visits

From
Free
Rated
-

The short version

  • Only MDLive has a free tier, so it costs nothing to try first.
  • Each has a real cost: Allscripts Professional EHR allscripts moved its products to the Veradigm brand in 2022, so the Allscripts name is retired; MDLive wide price ranges ($0-89, $0-179, $0-299) indicate insurance-dependent costs with minimal baseline transparency
  • They diverge on capability: Allscripts Professional EHR covers Electronic Health Records, MDLive covers Video Consultations.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which Allscripts Professional EHR and MDLive actually diverge.

Attributes where Allscripts Professional EHR and MDLive differ
AttributeAllscripts Professional EHRMDLive
Starting priceOn requestFree
Pricing modelquoteusage-based
Free tierNoYes
PlatformsWeb, DesktopWeb, Mobile
Founded19862002

Identical on both: user rating (Not yet rated), category (Healthcare).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Allscripts Professional EHR

  • Electronic Health Records
  • Clinical Documentation
  • Order Management
  • Laboratory Integration
  • Patient Management
  • Reporting and Analytics
  • HL7
  • FHIR

Only in MDLive

  • Video Consultations
  • Mental Health Services
  • Psychiatry
  • Prescription Services
  • Urgent Care
  • Insurance
  • EHR Systems
  • Mobile support

Both cover

  • HIPAA
  • Cloud deployment
  • Web support

What people use each for

The jobs each tool is most often brought in to do.

Allscripts Professional EHR

  • Patient Carenot MDLive
  • Medical Recordsnot MDLive
  • Practice Managementnot MDLive
  • Telehealthnot MDLive

MDLive

  • Telemedicine urgent care visitsnot Allscripts Professional EHR
  • Mental health counseling and psychiatrynot Allscripts Professional EHR
  • Dermatology consultationsnot Allscripts Professional EHR
  • Primary care wellness screeningsnot Allscripts Professional EHR

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Allscripts Professional EHR

  • Allscripts moved its products to the Veradigm brand in 2022, so the Allscripts name is retired
  • Pricing is not published
  • The Veradigm site no longer names Professional EHR as a distinct product, which makes its current status hard to establish from the vendor

MDLive

  • Wide price ranges ($0-89, $0-179, $0-299) indicate insurance-dependent costs with minimal baseline transparency
  • Cancellation fees up to $50 for mental health appointments apply within 24 hours
  • Pricing varies substantially based on insurance coverage with no guaranteed maximum out-of-pocket

Pricing, plan by plan

Allscripts Professional EHR

On request

No published plan breakdown. See the Allscripts Professional EHR review.

MDLive

Free
  • Urgent Care$null/visit
    • $0-89 per visit with insurance
    • Immediate care access
  • Primary CareFree
    • $0 wellness screenings for eligible insurance plans
    • Upfront pricing shown before appointment
  • Mental Health Talk Therapy$null/visit
    • $0-179 initial appointments
    • $140 follow-up sessions before insurance
  • Mental Health Psychiatry$null/visit
    • $0-299 initial appointments
    • $159 follow-up sessions before insurance

Which should you pick?

Choose Allscripts Professional EHR if

  • You need electronic health records.
  • You work on Web, Desktop.
  • You also want clinical documentation.

Choose MDLive if

  • You need video consultations.
  • You want to start without paying.
  • You work on Web, Mobile.
  • You also want mental health services.

Questions people ask

Is Allscripts Professional EHR or MDLive better?
Neither clearly leads. Allscripts Professional EHR starts at On request and MDLive at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Allscripts Professional EHR or MDLive?
MDLive has a free tier; the other does not. Paid plans start at On request for Allscripts Professional EHR and Free for MDLive.
Does Allscripts Professional EHR or MDLive run on more platforms?
Allscripts Professional EHR runs on Web, Desktop. MDLive runs on Web, Mobile.
Can I use MDLive for free?
Yes. MDLive has a free tier, so you can try it without paying. Allscripts Professional EHR starts at On request.
What is Allscripts Professional EHR best used for?
Allscripts Professional EHR is most often used for patient care, medical records, practice management, telehealth. Of those, patient care and medical records are not what MDLive is typically brought in for.
What can Allscripts Professional EHR do that MDLive cannot?
Allscripts Professional EHR covers Electronic Health Records, Clinical Documentation, Order Management, Laboratory Integration. MDLive covers Video Consultations, Mental Health Services, Psychiatry, Prescription Services. Both handle HIPAA, Cloud deployment, Web support.

Answered from the vendors’ own pages

Allscripts Professional EHR: What is the cost of Allscripts Professional EHR?

Allscripts Professional EHR uses quote-based pricing. Organizations must contact the vendor directly to receive customized pricing based on their specific requirements and implementation needs.

Source
MDLive: What is the cost of an urgent care visit through MD Live?

Urgent care visits cost $0-89 per visit depending on insurance coverage. Pricing is shown upfront before confirming appointment. Most major credit and debit cards accepted for uninsured patients.

Source
MDLive: What cancellation fees apply if I need to reschedule?

Wellness visits incur $25 cancellation fee if cancelled within 24 hours. Routine care $25 if cancelled within 2 hours. Mental health $50 if cancelled within 24 hours. Medicaid and Medicare members exempt from fees.

Source
MDLive: Are follow-up mental health sessions cheaper than initial appointments?

Talk therapy follow-ups are $140 before insurance (versus $0-179 for initial). Psychiatry follow-ups are $159 before insurance (versus $0-299 for initial). Insurance copays may apply on top of these base rates.

Source
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