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Field Service · head to head

BigChange vs MaintainX

BigChange logo

BigChange

Field Service

UK job management with vehicle tracking built in, acquired by Simpro Group in 2024

From
On request
Rated
-
Full reviewWebsite
MaintainX logo

MaintainX

Field Service

Mobile-first maintenance and work order management for frontline teams

From
Free
Rated
-
Full reviewWebsite

The short version

  • Only MaintainX has a free tier, so it costs nothing to try first.
  • Each has a real cost: BigChange simpro Group bought BigChange in October 2024 and also owns Simpro, AroFlo and ClockShark, so a UK buyer comparing BigChange with Simpro is choosing between two products whose roadmaps are set by the same owner.; MaintainX per-user pricing punishes organisations with many occasional users, and the requester-only seat model does not solve this as cleanly as it appears
  • They diverge on capability: BigChange covers Built-in vehicle tracking, MaintainX covers Mobile work orders.
  • Prices and features above were last checked on 31 August 2026.

Where they differ

Only the attributes on which BigChange and MaintainX actually diverge.

Attributes where BigChange and MaintainX differ
AttributeBigChangeMaintainX
Starting priceOn requestFree
Pricing modelquoteFreemium, per user per month
Free tierNoYes

Identical on both: platforms (Web, iOS, Android), user rating (Not yet rated), category (Field Service).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in BigChange

  • Built-in vehicle tracking
  • Job scheduling
  • Mobile worker app
  • Financial workflow
  • Customer portal
  • Digital forms builder
  • Stock and equipment
  • Driver compliance

Only in MaintainX

  • Mobile work orders
  • Offline mode
  • Preventive maintenance
  • Digital procedures
  • Parts inventory
  • Asset history

What people use each for

The jobs each tool is most often brought in to do.

BigChange

  • A UK facilities maintenance contractor with sixty vans that wants engineer location and job progress on one screen instead of a tracking portal and a scheduling toolnot MaintainX
  • A plant hire business that needs delivery, collection and service jobs planned against actual vehicle positions and driver hoursnot MaintainX
  • A commercial HVAC firm producing statutory service certificates on site and invoicing the same day from the job recordnot MaintainX
  • A waste and drainage operator that must evidence daily vehicle checks and driver behaviour to satisfy an insurer or an operator licencenot MaintainX

MaintainX

  • Maintenance teams replacing paper work orders and whiteboardsnot BigChange
  • Plants needing technicians to log work at the machine rather than back at a terminalnot BigChange
  • Multi-site facilities operations wanting one asset history across locationsnot BigChange
  • Organisations that must evidence preventive maintenance for audit or insurancenot BigChange

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

BigChange

  • Simpro Group bought BigChange in October 2024 and also owns Simpro, AroFlo and ClockShark, so a UK buyer comparing BigChange with Simpro is choosing between two products whose roadmaps are set by the same owner.
  • The telematics is bundled rather than optional, so businesses that do not run a van fleet, or that are locked into an existing tracking contract, pay for capability they cannot use or duplicate.
  • Nothing is priced publicly and the vehicle hardware brings an equipment element into the contract, so total cost depends on van count as well as user count and cannot be estimated before a sales call.
  • Contracts have historically been multi-year with hardware attached, which makes leaving mid-term expensive and reduces your leverage at renewal.
  • The product is built around UK operating practice, accounting packages and compliance documents, so it is a weak fit for North America and needs configuration work in mainland Europe.

MaintainX

  • Per-user pricing punishes organisations with many occasional users, and the requester-only seat model does not solve this as cleanly as it appears
  • Reporting is adequate rather than deep, and teams wanting genuine reliability analytics generally export to a BI tool
  • Parts inventory sits behind the Premium tier, which is a steep jump from Essential for a feature many maintenance teams treat as core
  • Integration with heavyweight ERP is available but real SAP or Oracle projects need work beyond the connector
  • Less suited to complex asset hierarchies and condition-based maintenance than an established enterprise asset management platform

Pricing, plan by plan

BigChange

On request
  • BigChange JobWatch$undefined/month
    • CRM, quoting and invoicing
    • Scheduling and dispatch
    • Mobile worker app with custom forms

MaintainX

Free
  • BasicFree
    • Unlimited work orders
    • Unlimited assets
    • 2 procedure templates
  • Essential$21/user/month
    • Unlimited procedures
    • Preventive maintenance
    • Advanced reporting
  • Premium$69/user/month
    • Parts inventory
    • Purchase orders
    • Meter-based triggers
  • Enterprise$undefined/user/month
    • SSO and SCIM
    • Custom integrations
    • Dedicated success manager

Which should you pick?

Choose BigChange if

  • You need built-in vehicle tracking.
  • You work on Web, iOS, Android.
  • You also want job scheduling.
BigChange review

Choose MaintainX if

  • You need mobile work orders.
  • You want to start without paying.
  • You work on Web, iOS, Android.
  • You also want offline mode.
MaintainX review

Questions people ask

Is BigChange or MaintainX better?
Neither clearly leads. BigChange starts at On request and MaintainX at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, BigChange or MaintainX?
MaintainX has a free tier; the other does not. Paid plans start at On request for BigChange and Free for MaintainX.
Does BigChange or MaintainX run on more platforms?
Both run on Web, iOS, Android, so platform support will not decide this one for you.
Can I use MaintainX for free?
Yes. MaintainX has a free tier, so you can try it without paying. BigChange starts at On request.
What is BigChange best used for?
BigChange is most often used for a uk facilities maintenance contractor with sixty vans that wants engineer location and job progress on one screen instead of a tracking portal and a scheduling tool, a plant hire business that needs delivery, collection and service jobs planned against actual vehicle positions and driver hours, a commercial hvac firm producing statutory service certificates on site and invoicing the same day from the job record, a waste and drainage operator that must evidence daily vehicle checks and driver behaviour to satisfy an insurer or an operator licence. Of those, a uk facilities maintenance contractor with sixty vans that wants engineer location and job progress on one screen instead of a tracking portal and a scheduling tool and a plant hire business that needs delivery, collection and service jobs planned against actual vehicle positions and driver hours are not what MaintainX is typically brought in for.
What can BigChange do that MaintainX cannot?
BigChange covers Built-in vehicle tracking, Job scheduling, Mobile worker app, Financial workflow. MaintainX covers Mobile work orders, Offline mode, Preventive maintenance, Digital procedures.

Answered from the vendors’ own pages

BigChange: Who owns BigChange?

Simpro Group, which acquired it from Great Hill Partners in October 2024. Simpro is backed by K1 Investment Management and also owns Simpro, AroFlo and ClockShark.

MaintainX: Is the free tier actually usable?

Yes. It allows unlimited work orders and assets with the full mobile app, and small teams run on it indefinitely. The limits that push teams to pay are procedure templates, preventive maintenance scheduling and reporting.

BigChange: Is the vehicle tracking a separate purchase?

No. Telematics hardware and data are part of the BigChange subscription, which is the main reason it is chosen over job management tools that integrate a third-party tracker.

MaintainX: How does it compare to UpKeep?

Both are mobile-first CMMS aimed at the same buyer. MaintainX is generally stronger on procedures and the free tier; UpKeep has a longer history with parts and purchasing. The decision usually comes down to which mobile app the technicians prefer in a trial.

BigChange: Does BigChange publish pricing?

No. Pricing is quoted after a demo and depends on user numbers, vehicle numbers and contract length.

MaintainX: Does it work without signal?

Yes. Offline mode is a core feature rather than an add-on, which matters in plant areas and basements where a web-only CMMS is unusable.

BigChange: Is it usable outside the UK?

It is sold mainly in the UK and Ireland with some European deployment. Accounting integrations and compliance content assume UK practice.

MaintainX: Can it handle multiple sites?

Yes, from the Premium tier. Multi-site asset hierarchies and cross-site reporting are not available on Essential.

MaintainX: What is the real cost for a 20-person team?

On Premium at list, roughly 16,560 USD a year before negotiation. Most of the saving comes from designating occasional staff as requesters rather than full users, so count your true licensed seats before comparing quotes.

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