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Logging · head to head

Bugsnag vs Logz.io

Bugsnag logo

Bugsnag

Logging

Application Stability Monitoring

From
Free
Rated
-
Full reviewWebsite
Logz.io logo

Logz.io

Logging

AI-Powered Log Analytics and Monitoring Platform

From
$99/month
Rated
-
Full reviewWebsite

The short version

  • Only Bugsnag has a free tier, so it costs nothing to try first.
  • Each has a real cost: Bugsnag owned by SmartBear rather than being independent; Logz.io saaS-only with no self-hosting option
  • They diverge on capability: Bugsnag covers Error tracking, Logz.io covers Log aggregation.
  • Prices and features above were last checked on 2 September 2026.

Where they differ

Only the attributes on which Bugsnag and Logz.io actually diverge.

Attributes where Bugsnag and Logz.io differ
AttributeBugsnagLogz.io
Starting priceFree$99/month
Pricing modelfreemiumUnknown
Free tierYesNo
PlatformsWeb, ApiCloud (SaaS), Web
Founded20122014

Identical on both: user rating (Not yet rated), category (Logging).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Bugsnag

  • Error tracking
  • Crash reporting
  • Release tracking
  • Trend analysis

Only in Logz.io

  • Log aggregation
  • AI-powered insights
  • Elasticsearch integration
  • Alert management
  • Security analytics

Both cover

  • API
  • Webhooks
  • REST
  • Web support
  • Api support

What people use each for

The jobs each tool is most often brought in to do.

Bugsnag

  • Crash and error reporting for mobile and web applicationsnot Logz.io
  • Stability scores per releasenot Logz.io
  • Grouping errors by root cause across deploysnot Logz.io
  • Alerting when a release regressesnot Logz.io

Logz.io

  • Log monitoringnot Bugsnag
  • Application performancenot Bugsnag
  • Security analyticsnot Bugsnag
  • Troubleshootingnot Bugsnag

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Bugsnag

  • Owned by SmartBear rather than being independent
  • The free tier covers 7,500 events a month
  • Paid tiers are usage-priced by event volume rather than by seat, so a noisy release raises the bill
  • Enterprise pricing is quote-only

Logz.io

  • SaaS-only with no self-hosting option
  • High pricing for long data retention periods, with steep cost increases for larger data volumes
  • UI can take up to 10 seconds to load
  • Geo-location data is old and inaccurate
  • Expensive for smaller companies with limited log volumes
  • Data retention limitations at 14 days may not meet compliance requirements

Pricing, plan by plan

Bugsnag

Free
  • FreeFree
    • 1 user
    • Error and performance monitoring
    • 7500 events monthly
  • SelectFree
    • 50000-3 million error monitoring events monthly tiered
    • 1-150 million performance monitoring spans
    • Unlimited users
  • PreferredFree
    • 100000-3 million error monitoring events tiered
    • 1-300 million performance monitoring spans
    • Automatic error prioritization
  • Enterprise$null/month
    • Custom pricing
    • All Preferred features plus
    • Automatic error assignment

Logz.io

$99/month
  • Pro$99/month
    • Log management
    • Real-time search
    • Basic alerts
  • Enterprise$undefined/mo
    • All Pro features
    • Advanced security
    • Dedicated support

Which should you pick?

Choose Bugsnag if

  • You need error tracking.
  • You want to start without paying.
  • You work on Web, Api.
  • You also want crash reporting.
Bugsnag review

Choose Logz.io if

  • You need log aggregation.
  • You work on Cloud (SaaS), Web.
  • You also want ai-powered insights.
Logz.io review

Questions people ask

Is Bugsnag or Logz.io better?
Neither clearly leads. Bugsnag starts at Free and Logz.io at $99/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Bugsnag or Logz.io?
Bugsnag has a free tier; the other does not. Paid plans start at Free for Bugsnag and $99/month for Logz.io.
Does Bugsnag or Logz.io run on more platforms?
Bugsnag runs on Web, Api. Logz.io runs on Cloud (SaaS), Web.
Can I use Bugsnag for free?
Yes. Bugsnag has a free tier, so you can try it without paying. Logz.io starts at $99/month.
What is Bugsnag best used for?
Bugsnag is most often used for crash and error reporting for mobile and web applications, stability scores per release, grouping errors by root cause across deploys, alerting when a release regresses. Of those, crash and error reporting for mobile and web applications and stability scores per release are not what Logz.io is typically brought in for.
What can Bugsnag do that Logz.io cannot?
Bugsnag covers Error tracking, Crash reporting, Release tracking, Trend analysis. Logz.io covers Log aggregation, AI-powered insights, Elasticsearch integration, Alert management. Both handle API, Webhooks, REST, Web support.

Answered from the vendors’ own pages

Bugsnag: Is BugSnag free?

BugSnag Free plan is free and includes 1 user, error and performance monitoring with 7500 events and 1 million spans monthly, 50+ platforms, 30+ integrations, and 7-day data retention for solo developers and passion projects.

Source
Logz.io: Does Logz.io support self-hosting?

No. Logz.io is a fully SaaS platform with no self-hosting option, limiting flexibility for organizations with on-premises requirements or specific data residency needs.

Source
Bugsnag: What are the event and span limits by BugSnag plan?

Free plan: 7500 error events and 1 million spans monthly. Select plan: 50000-3 million error events and 1-150 million spans tiered. Preferred plan: 100000-3 million error events and 1-300 million spans tiered. Enterprise plan: custom limits with pricing on request.

Source
Logz.io: Is Logz.io based on open-source ELK Stack?

Logz.io is built on the ELK Stack (Elasticsearch, Logstash, Kibana) but uses managed hosting. Note that Elasticsearch and Kibana switched to non-open-source licenses (SSPL) in February 2021, which may have legal implications.

Bugsnag: How long does BugSnag retain error data?

BugSnag Free plan retains data for 7 days. Select and Preferred paid plans retain error data for 60 days. Enterprise plans offer custom data retention periods negotiated with sales.

Source
Bugsnag: What features does BugSnag Preferred plan add?

BugSnag Preferred plan (pricing tiered by volume, not published) adds automatic error prioritization, stability benchmarks, advanced segmentation, custom notifications, SAML SSO, and system metrics monitoring compared to Select plan.

Source
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