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Legal · head to head

iManage vs Litify

iManage logo

iManage

Legal

Document and email management for law firms and professional services

From
On request
Rated
-
Full reviewWebsite
Litify logo

Litify

Legal

Legal case and matter management built natively on Salesforce

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: iManage it manages documents and email but not matters, billing or accounting, so it is an addition to a practice management system rather than a replacement for one.; Litify pricing is not published anywhere and there is no entry tier, so a firm cannot judge affordability without entering a sales process.
  • They diverge on capability: iManage covers iManage Work, Litify covers Native Salesforce application.
  • Prices and features above were last checked on 31 August 2026.

Where they differ

Only the attributes on which iManage and Litify actually diverge.

Attributes where iManage and Litify differ
AttributeiManageLitify
PlatformsWindows, Web, macOS, iOS, AndroidWeb, iOS, Android

Identical on both: starting price (On request), pricing model (quote), free tier (No), user rating (Not yet rated), category (Legal).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in iManage

  • iManage Work
  • Outlook email filing
  • Security Policy Manager
  • Records Manager
  • Full text and metadata search

Only in Litify

  • Native Salesforce application
  • Intake and referral management
  • Matter management
  • Reporting and dashboards
  • Mass tort handling

What people use each for

The jobs each tool is most often brought in to do.

iManage

  • Corporate firms whose matter record lives largely in email and must be filed and searchablenot Litify
  • Firms with client confidentiality obligations requiring need-to-know access per matternot Litify
  • Practices with records retention obligations spanning electronic and physical filesnot Litify
  • Financial services, accounting and government teams with the same matter-centric document problemnot Litify

Litify

  • High volume plaintiff firms running mass tort matters with thousands of claimantsnot iManage
  • Insurance defence operations needing matter management across many concurrent filesnot iManage
  • Corporate legal departments needing matter intake and outside counsel spend reportingnot iManage
  • Multi-office practices needing referral tracking and consistent intake across locationsnot iManage

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

iManage

  • It manages documents and email but not matters, billing or accounting, so it is an addition to a practice management system rather than a replacement for one.
  • Administration requires specialist skills, and organisations without a dedicated document management administrator tend to run it badly configured.
  • Its value depends on fee earners filing email consistently, which is a behaviour change firms routinely fail to enforce.
  • Nothing about pricing is published and the surrounding modules are licensed separately, so the gap between the core product and a working configuration is discovered late.
  • The market-share figures it cites, such as 81 per cent of the Am Law 200, are vendor published and not independently audited.

Litify

  • Pricing is not published anywhere and there is no entry tier, so a firm cannot judge affordability without entering a sales process.
  • The system being administered is Salesforce, so realising the configurability requires Salesforce administration skills most firms must hire or contract for.
  • Implementation is a configuration project measured in months, so it is not a system a firm can adopt quickly during a busy period.
  • That configurability means two Litify firms can run materially different systems, which makes external support and staff mobility harder.
  • There is no public documentation; the support site is behind a customer login, so buyers cannot assess the product depth before committing.

Pricing, plan by plan

iManage

On request
  • iManage Work$undefined/year
    • Per user licensing quoted per organisation
    • Cloud or on-premises deployment
    • Security, records and analytics modules licensed separately

Litify

On request
  • Litify$undefined/year
    • Quoted per customer with no published rates
    • Sold as a bundled subscription including the Salesforce platform entitlement
    • Implementation and configuration quoted separately

Which should you pick?

Choose iManage if

  • You need imanage work.
  • You work on Windows, Web, macOS, iOS, Android.
  • You also want outlook email filing.
iManage review

Choose Litify if

  • You need native salesforce application.
  • You work on Web, iOS, Android.
  • You also want intake and referral management.
Litify review

Questions people ask

Is iManage or Litify better?
Neither clearly leads. iManage starts at On request and Litify at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, iManage or Litify?
iManage starts at On request and Litify at On request.
Does iManage or Litify run on more platforms?
iManage runs on Windows, Web, macOS, iOS, Android. Litify runs on Web, iOS, Android.
What is iManage best used for?
iManage is most often used for corporate firms whose matter record lives largely in email and must be filed and searchable, firms with client confidentiality obligations requiring need-to-know access per matter, practices with records retention obligations spanning electronic and physical files, financial services, accounting and government teams with the same matter-centric document problem. Of those, corporate firms whose matter record lives largely in email and must be filed and searchable and firms with client confidentiality obligations requiring need-to-know access per matter are not what Litify is typically brought in for.
What can iManage do that Litify cannot?
iManage covers iManage Work, Outlook email filing, Security Policy Manager, Records Manager. Litify covers Native Salesforce application, Intake and referral management, Matter management, Reporting and dashboards.

Answered from the vendors’ own pages

iManage: Does iManage replace practice management software?

No. It handles documents and email. Firms run it alongside a practice management and billing system such as Aderant or Elite 3E.

Litify: Do we sign a separate contract with Salesforce?

Not according to Litify's published services agreement, which defines Litify as a reseller of the Salesforce services and defines the purchase as a combined offering of the platform plus the Litify application. You buy one subscription from Litify. Confirm how the platform appears on your own order form before signing.

iManage: Who owns iManage?

It has been independent since a management buyout from Hewlett-Packard completed in July 2015. Bain Capital Tech Opportunities made a minority growth investment in April 2023, with management retaining control.

Litify: Is Litify for personal injury or corporate work?

Both, but differently. Plaintiff firms use it for high volume personal injury and mass tort, insurance defence firms for case volume, and corporate legal departments for matter intake and spend management rather than billing.

iManage: Is iManage worth it for a small firm?

It is sold to small firms as well as large ones, but the licensing and administrative overhead usually outweighs the benefit over a well organised document store below roughly twenty fee earners.

Litify: Is it suitable for a small firm?

No. It is sold to mid-market and enterprise operations and no entry tier is marketed. The implementation and administration requirements do not amortise at small headcounts.

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