Software · head to head
Appointy vs Kitomba
The short version
- Only Appointy has a free tier, so it costs nothing to try first.
- Each has a real cost: Appointy free tier caps at 1 staff, 5 services and 100 appointments per month (Internet Archive capture, 3 March 2024); Kitomba no plan price is published; pricing depends on package, features and staff count and is only given after a demo and a discovery call with a Kitomba consultant
- They diverge on capability: Appointy covers Staff scheduling, Kitomba covers Appointment booking.
Where they differ
Only the attributes on which Appointy and Kitomba actually diverge.
Identical on both: platforms (Web, Ios, Android), user rating (Not yet rated), category (Unknown).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in Appointy
- Staff scheduling
- Resource management
- Email & SMS reminders
- Payment collection
- Gift cards
- Social booking
- Analytics
- Outlook
Only in Kitomba
- Appointment booking
- Point of sale
- Stock management
- Client management
- Marketing tools
- Business analytics
- Mobile apps
- Xero
Both cover
- Online booking
- Google Calendar
- SSL encryption
- Data backup
- Cloud deployment
- Web support
What people use each for
The jobs each tool is most often brought in to do.
Appointy
- Appointment schedulingnot Kitomba
- Resource managementnot Kitomba
- Staff coordinationnot Kitomba
- Client bookingnot Kitomba
Kitomba
- Salon and spa appointment booking with staff rosteringnot Appointy
- Salon point of sale and stock managementnot Appointy
- Client marketing and reporting for hair and beauty businessesnot Appointy
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
Appointy
- Free tier caps at 1 staff, 5 services and 100 appointments per month (Internet Archive capture, 3 March 2024)
- Paid tiers ranged from $19.99 to $79.99 per month billed annually ($29.99 to $99.99 billed monthly), with extra staff seats billed separately at $5 to $7.50 per month (Internet Archive capture, 3 March 2024)
Kitomba
- No plan price is published; pricing depends on package, features and staff count and is only given after a demo and a discovery call with a Kitomba consultant
- Advertised per user pricing is based on 3 staff, so the quoted figure does not apply at other headcounts
- Xero, Mailchimp, REACH.ai, Salon Pay and Vish integrations all carry separate charges outside the software fee
- Data migration and live education carry additional charges
- Kitomba Pay EFTPOS terminal rental is available in Australia only
Pricing, plan by plan
Appointy
Free- FreeFree
- 1 staff member
- 100 appointments/month
- Online booking
- Growth$19.99/month
- 5 staff members
- Unlimited appointments
- SMS reminders
- Professional$49.99/month
- Unlimited staff
- All Growth features
- Resource scheduling
Kitomba
79/month- Starter$79/month
- Appointment booking
- Client management
- Basic reporting
- Business$149/month
- All Starter features
- POS system
- Stock management
Which should you pick?
Choose Appointy if
- You need staff scheduling.
- You want to start without paying.
- You work on Web, Ios, Android.
- You also want resource management.
Choose Kitomba if
- You need appointment booking.
- You work on Web, Ios, Android.
- You also want point of sale.
Questions people ask
- Is Appointy or Kitomba better?
- Neither clearly leads. Appointy starts at Free and Kitomba at 79/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, Appointy or Kitomba?
- Appointy has a free tier; the other does not. Paid plans start at Free for Appointy and 79/month for Kitomba.
- Does Appointy or Kitomba run on more platforms?
- Both run on Web, Ios, Android, so platform support will not decide this one for you.
- Can I use Appointy for free?
- Yes. Appointy has a free tier, so you can try it without paying. Kitomba starts at 79/month.
- What is Appointy best used for?
- Appointy is most often used for appointment scheduling, resource management, staff coordination, client booking. Of those, appointment scheduling and resource management are not what Kitomba is typically brought in for.
- What can Appointy do that Kitomba cannot?
- Appointy covers Staff scheduling, Resource management, Email & SMS reminders, Payment collection. Kitomba covers Appointment booking, Point of sale, Stock management, Client management. Both handle Online booking, Google Calendar, SSL encryption, Data backup.
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