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Cybersecurity · head to head

JumpCloud vs Rock Solid

JumpCloud logo

JumpCloud

Cybersecurity

Unified identity and device management for hybrid workforce.

From
$9/user/month
Free plan
No
Rock Solid logo

Rock Solid

Government

Parks and Recreation Management

From
$350/month
Free plan
No

Where they differ

Only the attributes on which JumpCloud and Rock Solid actually diverge.

Attributes where JumpCloud and Rock Solid differ
AttributeJumpCloudRock Solid
Starting price$9/user/month$350/month
PlatformsWeb, Windows, macOS, Linux, iOS, Android, APIWeb, Ios, Android
CategoryCybersecurityGovernment
FoundedUnknown2001

Identical on both: pricing model (subscription), free tier (No), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in JumpCloud

Nothing recorded that Rock Solid does not also cover.

Only in Rock Solid

  • Program Registration
  • Facility Scheduling
  • Membership Management
  • Payment Processing
  • Reporting & Analytics
  • Payment Gateways
  • QuickBooks
  • Marketing Tools

What people use each for

The jobs each tool is most often brought in to do.

JumpCloud

  • Organisations modernising from Active Directory to cloud identity infrastructurenot Rock Solid
  • Companies requiring unified user and device management in hybrid work environmentsnot Rock Solid
  • IT teams implementing zero-trust security modelsnot Rock Solid
  • Managed service providers requiring multi-tenant identity and device managementnot Rock Solid
  • Educational institutions and nonprofits (eligible for special pricing)not Rock Solid

Rock Solid

  • Citizen Servicesnot JumpCloud
  • Records Managementnot JumpCloud
  • Public Safetynot JumpCloud
  • Civic Engagementnot JumpCloud

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

JumpCloud

  • Platform Essentials tier capped at 300 users; larger organisations must purchase unbundled tiers or negotiate custom pricing
  • À la carte pricing can become expensive when purchasing multiple features; device management at $9/user, SSO at $11/user totals $20/user for basic functionality
  • Bundled Platform and Platform Prime packages require contacting sales; no published pricing limits transparency
  • Zero-trust and AI & SaaS management capabilities only available in Platform Prime tier with custom pricing
  • No on-premises or self-hosted option; cloud-only deployment

Rock Solid

Nothing recorded yet. See the Rock Solid review.

Pricing, plan by plan

JumpCloud

$9/user/month
  • À La Carte - Device Management$9/user/month (annual) or $11 (monthly)
    • Device management across Windows, Mac, Linux
    • Remote assistance
    • Patch management
  • À La Carte - SSO$11/user/month (annual) or $13 (monthly)
    • Single sign-on
    • Multi-factor authentication
    • Password management
  • Platform Essentials$undefined/variable
    • Identity and device management with SSO and passwordless auth
    • Maximum 300 users
    • Contact sales for pricing
  • Platform$undefined/variable
    • Unified identity, device and access management
    • Contact sales for pricing

Rock Solid

$350/month
  • Recreation Management$350/month
    • Program Registration
    • Facility Scheduling
    • Payment Processing

Which should you pick?

Choose JumpCloud if

  • You work on Web, Windows, macOS, Linux, iOS, Android, API.

Choose Rock Solid if

  • You need program registration.
  • You work on Web, Ios, Android.
  • You also want facility scheduling.

Questions people ask

Is JumpCloud or Rock Solid better?
Neither clearly leads. JumpCloud starts at $9/user/month and Rock Solid at $350/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, JumpCloud or Rock Solid?
JumpCloud starts at $9/user/month and Rock Solid at $350/month.
Does JumpCloud or Rock Solid run on more platforms?
JumpCloud runs on Web, Windows, macOS, Linux, iOS, Android, API. Rock Solid runs on Web, Ios, Android.
What is JumpCloud best used for?
JumpCloud is most often used for organisations modernising from active directory to cloud identity infrastructure, companies requiring unified user and device management in hybrid work environments, it teams implementing zero-trust security models, managed service providers requiring multi-tenant identity and device management. Of those, organisations modernising from active directory to cloud identity infrastructure and companies requiring unified user and device management in hybrid work environments are not what Rock Solid is typically brought in for.
What can JumpCloud do that Rock Solid cannot?
Rock Solid covers Program Registration, Facility Scheduling, Membership Management, Payment Processing.

Answered from the vendors’ own pages

JumpCloud: What devices does JumpCloud support?

JumpCloud supports unified endpoint management for Windows, macOS, Linux, iOS and Android devices.

Source
JumpCloud: Can I use JumpCloud to replace Active Directory?

Yes. JumpCloud is designed for organisations modernising from on-premises Active Directory to cloud-based directory and identity management.

Source
JumpCloud: Is there a free trial?

Yes. All users can access a 30-day free trial before purchasing.

Source
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