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Business Intelligence · head to head

Jedox vs Userpilot

Jedox logo

Jedox

Business Intelligence

Excel-native planning and OLAP modelling for finance teams that refuse to leave spreadsheets

From
On request
Free plan
No
Visit JedoxFull review
Userpilot logo

Userpilot

Business Intelligence

Product analytics and in-app onboarding platform.

From
Free
Free plan
Yes
Visit UserpilotFull review

The short version

  • Userpilot is a product-led growth platform.
  • Userpilot starts at $299/mo; Jedox prices on request.
  • Where Userpilot falls short: starter tier limited to 2,000 monthly active users; even small-to-medium products may require Growth tier.
  • Prices and features on this page were last checked on 13 November 2026.

Where they differ

Only the attributes on which Jedox and Userpilot actually diverge.

Attributes where Jedox and Userpilot differ
AttributeJedoxUserpilot
Starting priceOn requestFree
Pricing modelQuoteSubscription
Free tierNoYes
PlatformsWeb, Windows, LinuxWeb, iOS, Android, API

Identical on both: category (Business Intelligence).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Jedox

  • In-memory OLAP cube
  • Excel add-in
  • Web spreadsheet
  • Integrator ETL
  • Workflow and approvals
  • AIssisted planning
  • Financial consolidation
  • Report designer

Only in Userpilot

Nothing recorded that Jedox does not also cover.

What people use each for

The jobs each tool is most often brought in to do.

Jedox

  • A manufacturer whose budget process is hundreds of Excel files emailed between plants and needs one governed cube without retraining plant controllersnot Userpilot
  • A mid-market group doing statutory consolidation and management reporting on the same data instead of in two systemsnot Userpilot
  • A finance team that priced IBM Planning Analytics, found it unaffordable, and still wants cube-based modellingnot Userpilot
  • A retailer running driver-based sales and workforce plans that must reconcile to the financial budgetnot Userpilot

Userpilot

  • SaaS companies optimising user onboarding and activationnot Jedox
  • Product teams collecting user feedback and identifying churn drivers via session replaynot Jedox
  • Customer success teams using in-app guides and contextual helpnot Jedox
  • Growth teams orchestrating multi-channel campaigns across email and in-appnot Jedox
  • Product managers measuring adoption and engagement across user cohortsnot Jedox

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Jedox

  • Cube modelling is a specialist skill closer to IBM TM1 than to a modern SaaS planning tool, so most customers depend on a partner or a single internal expert whose departure leaves the model unmaintainable
  • Almost every deployment carries a partner implementation fee that frequently matches or exceeds the first year of licence, and that cost never appears in the vendor comparison you are shown
  • The Excel add-in is the strongest client, which means Mac-based and browser-only users get a materially thinner experience than the Windows majority
  • Dashboards and visual analytics are weaker than dedicated BI tools, so organisations typically keep Power BI or Tableau alongside Jedox and pay for both
  • Insight Partners took a majority stake in 2021, and the pressure toward a cloud subscription base has meant self-managed customers see new capability later than cloud ones

Userpilot

  • Starter tier limited to 2,000 monthly active users; even small-to-medium products may require Growth tier
  • Large price jump from Starter ($299/mo) to Growth ($849/mo), nearly 3x increase
  • Growth tier scales to 100,000 MAU but does not publish pricing for higher volumes, requiring Enterprise negotiation
  • Session replay and mobile engagement are optional add-ons in Growth tier, not included in base pricing
  • Enterprise pricing not published; custom negotiations required for large-scale deployments

Pricing, plan by plan

Jedox

On request
  • JedoxOn request
    • Named user subscription, tiered by user count
    • Cloud or self-managed deployment
    • Modules priced separately for consolidation and add-ons

Userpilot

Free
  • Starter$299/mo
    • Up to 2,000 monthly active users
    • In-app engagement
    • User segmentation
  • Growth$849
    • 2,000 to 100,000 monthly active users
    • All Starter features
    • Advanced product analytics
  • EnterpriseOn request
    • Custom monthly active user levels
    • All Growth features
    • Premium integrations

Which should you pick?

Choose Jedox if

  • You need in-memory olap cube.
  • You work on Web, Windows, Linux.
  • You also want excel add-in.
Jedox review

Choose Userpilot if

  • You want to start without paying.
  • You work on Web, iOS, Android, API.
Userpilot review

Questions people ask

Is Jedox or Userpilot better?
Neither clearly leads. Jedox starts at On request and Userpilot at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Jedox or Userpilot?
Userpilot has a free tier; the other does not. Paid plans start at On request for Jedox and Free for Userpilot.
Does Jedox or Userpilot run on more platforms?
Jedox runs on Web, Windows, Linux. Userpilot runs on Web, iOS, Android, API.
Can I use Userpilot for free?
Yes. Userpilot has a free tier, so you can try it without paying. Jedox starts at On request.
What is Jedox best used for?
Jedox is most often used for a manufacturer whose budget process is hundreds of excel files emailed between plants and needs one governed cube without retraining plant controllers, a mid-market group doing statutory consolidation and management reporting on the same data instead of in two systems, a finance team that priced ibm planning analytics, found it unaffordable, and still wants cube-based modelling, a retailer running driver-based sales and workforce plans that must reconcile to the financial budget. Of those, a manufacturer whose budget process is hundreds of excel files emailed between plants and needs one governed cube without retraining plant controllers and a mid-market group doing statutory consolidation and management reporting on the same data instead of in two systems are not what Userpilot is typically brought in for.
What can Jedox do that Userpilot cannot?
Jedox covers In-memory OLAP cube, Excel add-in, Web spreadsheet, Integrator ETL.

Answered from the vendors’ own pages

Jedox: Does Jedox publish pricing?

No. It is quoted per named user with tiering by volume, and modules such as consolidation are priced separately.

Userpilot: What is included in the free trial?

Userpilot offers a free 14-day trial without requiring a credit card, providing full access to the Starter tier features.

Source
Jedox: Is Jedox a BI tool or a planning tool?

A planning tool with reporting attached. Organisations almost always keep a separate BI tool for visual analysis.

Userpilot: Does Userpilot include session replay?

Session replay is available in the Growth tier as an optional add-on for watching real user sessions and identifying friction points.

Source
Jedox: Can it run on premises?

Yes, on Windows or Linux, though the vendor pushes cloud and self-managed customers receive features later.

Userpilot: What integrations does Userpilot support?

Userpilot integrates with HubSpot, Salesforce, Segment, Google Analytics, Amplitude, Mixpanel, Heap, Zendesk, Intercom and Google Tag Manager. Additional integrations can be requested.

Source
Jedox: How does it compare to IBM Planning Analytics?

Similar cube architecture at a lower price point, with a friendlier web layer and a smaller partner ecosystem.

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