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Cybersecurity · head to head

Jamf Pro vs OnBase

Jamf Pro logo

Jamf Pro

Cybersecurity

Apple-only device management for Mac, iPhone, iPad and Apple TV, licensed per device by a public US vendor.

From
On request
Free plan
No
Full reviewWebsite
OnBase logo

OnBase

Government

Enterprise Information Platform

From
$400/month
Free plan
No
Full reviewWebsite

The short version

  • Each has a real cost: Jamf Pro it manages Apple hardware only, so any organisation with Windows or Android devices runs a second management platform and produces two sets of compliance evidence, and the two inventories disagree with each other more often than either vendor's documentation suggests.; OnBase pricing starts at 2,000 USD per month, making it expensive for small agencies
  • They diverge on capability: Jamf Pro covers Automated Device Enrolment, OnBase covers Content Management.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which Jamf Pro and OnBase actually diverge.

Attributes where Jamf Pro and OnBase differ
AttributeJamf ProOnBase
Starting priceOn request$400/month
Pricing modelquotesubscription
PlatformsWebWeb, Mobile
CategoryCybersecurityGovernment
FoundedUnknown1991

Identical on both: free tier (No), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Jamf Pro

  • Automated Device Enrolment
  • Configuration profiles
  • Policies and scripts
  • Smart groups
  • Self Service
  • Patch management
  • Extension attributes
  • Same-day OS support

Only in OnBase

  • Content Management
  • Workflow Automation
  • Case Management
  • Records Management
  • Intelligent Capture
  • Microsoft 365
  • Salesforce
  • Epic

What people use each for

The jobs each tool is most often brought in to do.

Jamf Pro

  • An Apple-heavy workforce where devices ship directly to users and must configure themselves on first boot with no IT touchnot OnBase
  • Education deployments managing shared iPads across classes with per-user app assignmentnot OnBase
  • Developer organisations where engineers have administrator rights on their own Macs and management has to be achieved by policy and script rather than lockdownnot OnBase
  • Organisations needing compliance evidence for Apple devices that a general-purpose endpoint manager cannot produce at the required depthnot OnBase

OnBase

  • Citizen Servicesnot Jamf Pro
  • Records Managementnot Jamf Pro
  • Public Safetynot Jamf Pro
  • Civic Engagementnot Jamf Pro

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Jamf Pro

  • It manages Apple hardware only, so any organisation with Windows or Android devices runs a second management platform and produces two sets of compliance evidence, and the two inventories disagree with each other more often than either vendor's documentation suggests.
  • Licensing is per device per year with different rates for computers and mobile devices, so spare and shared hardware sitting in a cupboard continues to consume licences until somebody actively removes it from inventory, which is nobody's job by default.
  • Apple's frameworks set the ceiling: if Apple does not expose a setting through MDM or declarative device management, Jamf cannot manage it either, so requests that are a single Group Policy object on Windows are answered with a scripted workaround or with nothing.
  • Zero-touch deployment depends on devices being registered in Apple Business Manager, which generally means buying through Apple or an authorised reseller, so machines bought retail or inherited through an acquisition cannot be supervised without wiping and re-enrolling them.
  • Getting value from it requires an Apple platform specialist who can write shell scripts, read configuration profiles and design smart group logic, and a generalist team without that skill uses a fraction of the product while paying the full per-device rate.

OnBase

  • Pricing starts at 2,000 USD per month, making it expensive for small agencies
  • Complex implementation and configuration required for government-specific workflows
  • Requires significant IT resources for deployment and ongoing management

Pricing, plan by plan

Jamf Pro

On request

No published plan breakdown. See the Jamf Pro review.

OnBase

$400/month
  • Government$400/month
    • Content Management
    • Process Automation
    • Case Management

Which should you pick?

Choose Jamf Pro if

  • You need automated device enrolment.
  • You also want configuration profiles.
Jamf Pro review

Choose OnBase if

  • You need content management.
  • You work on Web, Mobile.
  • You also want workflow automation.
OnBase review

Questions people ask

Is Jamf Pro or OnBase better?
Neither clearly leads. Jamf Pro starts at On request and OnBase at $400/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Jamf Pro or OnBase?
Jamf Pro starts at On request and OnBase at $400/month.
Does Jamf Pro or OnBase run on more platforms?
Jamf Pro runs on Web. OnBase runs on Web, Mobile.
What is Jamf Pro best used for?
Jamf Pro is most often used for an apple-heavy workforce where devices ship directly to users and must configure themselves on first boot with no it touch, education deployments managing shared ipads across classes with per-user app assignment, developer organisations where engineers have administrator rights on their own macs and management has to be achieved by policy and script rather than lockdown, organisations needing compliance evidence for apple devices that a general-purpose endpoint manager cannot produce at the required depth. Of those, an apple-heavy workforce where devices ship directly to users and must configure themselves on first boot with no it touch and education deployments managing shared ipads across classes with per-user app assignment are not what OnBase is typically brought in for.
What can Jamf Pro do that OnBase cannot?
Jamf Pro covers Automated Device Enrolment, Configuration profiles, Policies and scripts, Smart groups. OnBase covers Content Management, Workflow Automation, Case Management, Records Management.

Answered from the vendors’ own pages

Jamf Pro: Does Jamf Pro include endpoint security?

No. Threat prevention, endpoint telemetry and compliance monitoring are Jamf Protect, a separate product and a separate licence. Jamf Connect for identity and password sync is also separate.

OnBase: What is OnBase used for in government?

OnBase is used for digital permitting, inspections, and plan review processes. Government agencies use it to streamline workflows, enable online forms, automate approvals, and provide citizen access to application status.

Source
Jamf Pro: Can it manage Windows or Android?

No. Jamf manages Apple platforms only. A mixed estate needs a second management platform, and that is a deliberate product decision rather than a gap they intend to close.

OnBase: Does OnBase support mobile access?

Yes. Mobile access is a key feature of OnBase, allowing users to manage documents and cases on the go.

Source
Jamf Pro: Do I need Apple Business Manager?

For zero-touch enrolment and volume app licensing, yes. You can enrol devices manually through a user-initiated flow without it, but you lose supervision, automatic enrolment and the ability to prevent a user removing management.

OnBase: What document management capabilities does OnBase provide?

OnBase provides centralized document storage with version control, search and retrieval tools, records management across physical and electronic lifecycles, and compliance with policies and regulations.

Source
Jamf Pro: Can I host it myself?

Yes, Jamf Pro can be self-hosted, though Jamf Cloud is the default and receives new capabilities first. Self-hosting means you own the upgrade cadence, which matters because Apple's September releases set the timetable.

OnBase: Can OnBase workflows be customized?

Yes. OnBase is flexible and configurable with user-defined workflows for case management, streamlining processes like accounts payable, employee onboarding, and contract management.

Source
Jamf Pro: How does it compare to Microsoft Intune?

Intune manages Apple devices adequately and is often already paid for in an existing Microsoft agreement, which is the argument against Jamf. Jamf is deeper, supports new Apple releases faster, and has the local agent for scripting. Organisations with a few hundred Macs and a strong Apple culture generally choose Jamf; those with a handful of Macs in a Windows estate generally do not.

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