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Government · head to head

Clariti vs Jamf Pro

Clariti logo

Clariti

Government

Permitting, licensing and land management for local government, built natively on Salesforce

From
On request
Free plan
No
Jamf Pro logo

Jamf Pro

Cybersecurity

Apple-only device management for Mac, iPhone, iPad and Apple TV, licensed per device by a public US vendor.

From
On request
Free plan
No

The short version

  • Each has a real cost: Clariti salesforce platform licences sit underneath the subscription and are not always visible in the initial quote, so the fully loaded cost can be materially higher than the comparison against Accela or Tyler suggests.; Jamf Pro it manages Apple hardware only, so any organisation with Windows or Android devices runs a second management platform and produces two sets of compliance evidence, and the two inventories disagree with each other more often than either vendor's documentation suggests.
  • They diverge on capability: Clariti covers Permitting workflows, Jamf Pro covers Automated Device Enrolment.
  • Prices and features above were last checked on 31 August 2026.

Where they differ

Only the attributes on which Clariti and Jamf Pro actually diverge.

Attributes where Clariti and Jamf Pro differ
AttributeClaritiJamf Pro
PlatformsWeb, iOS, AndroidWeb
CategoryGovernmentCybersecurity

Identical on both: starting price (On request), pricing model (quote), free tier (No), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Clariti

  • Permitting workflows
  • Business licensing
  • Inspections
  • Code enforcement
  • Public portal
  • Salesforce platform tooling

Only in Jamf Pro

  • Automated Device Enrolment
  • Configuration profiles
  • Policies and scripts
  • Smart groups
  • Self Service
  • Patch management
  • Extension attributes
  • Same-day OS support

What people use each for

The jobs each tool is most often brought in to do.

Clariti

  • A city already standardised on Salesforce that wants permitting inside the same platformnot Jamf Pro
  • An agency replacing a legacy permitting system whose vendor was acquired and whose roadmap stallednot Jamf Pro
  • A county needing configurable workflows across permits, licensing and code enforcementnot Jamf Pro
  • An IT department that wants to configure and report on its own permitting workflows without vendor ticketsnot Jamf Pro

Jamf Pro

  • An Apple-heavy workforce where devices ship directly to users and must configure themselves on first boot with no IT touchnot Clariti
  • Education deployments managing shared iPads across classes with per-user app assignmentnot Clariti
  • Developer organisations where engineers have administrator rights on their own Macs and management has to be achieved by policy and script rather than lockdownnot Clariti
  • Organisations needing compliance evidence for Apple devices that a general-purpose endpoint manager cannot produce at the required depthnot Clariti

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Clariti

  • Salesforce platform licences sit underneath the subscription and are not always visible in the initial quote, so the fully loaded cost can be materially higher than the comparison against Accela or Tyler suggests.
  • Building on Salesforce means the agency inherits Salesforce release cycles and pricing changes, neither of which Clariti controls.
  • It has far less accumulated edge case handling than the incumbents, so unusual fee schedules, historic district rules or state mandated reporting can become configuration projects.
  • Professional services dominate the first year cost, as with every permitting implementation, and agencies that budget only for licence are the ones whose projects stall.
  • The install base is smaller than Accela or Tyler, so there are fewer peer agencies to call for reference and fewer trained implementation consultants in the market.

Jamf Pro

  • It manages Apple hardware only, so any organisation with Windows or Android devices runs a second management platform and produces two sets of compliance evidence, and the two inventories disagree with each other more often than either vendor's documentation suggests.
  • Licensing is per device per year with different rates for computers and mobile devices, so spare and shared hardware sitting in a cupboard continues to consume licences until somebody actively removes it from inventory, which is nobody's job by default.
  • Apple's frameworks set the ceiling: if Apple does not expose a setting through MDM or declarative device management, Jamf cannot manage it either, so requests that are a single Group Policy object on Windows are answered with a scripted workaround or with nothing.
  • Zero-touch deployment depends on devices being registered in Apple Business Manager, which generally means buying through Apple or an authorised reseller, so machines bought retail or inherited through an acquisition cannot be supervised without wiping and re-enrolling them.
  • Getting value from it requires an Apple platform specialist who can write shell scripts, read configuration profiles and design smart group logic, and a generalist team without that skill uses a fraction of the product while paying the full per-device rate.

Pricing, plan by plan

Clariti

On request
  • Clariti$undefined/year
    • Quoted by agency size and module scope
    • Salesforce platform licences are a separate cost underneath the subscription
    • Implementation and configuration services typically exceed first year licence cost

Jamf Pro

On request

No published plan breakdown. See the Jamf Pro review.

Which should you pick?

Choose Clariti if

  • You need permitting workflows.
  • You work on Web, iOS, Android.
  • You also want business licensing.

Choose Jamf Pro if

  • You need automated device enrolment.
  • You also want configuration profiles.

Questions people ask

Is Clariti or Jamf Pro better?
Neither clearly leads. Clariti starts at On request and Jamf Pro at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Clariti or Jamf Pro?
Clariti starts at On request and Jamf Pro at On request.
Does Clariti or Jamf Pro run on more platforms?
Clariti runs on Web, iOS, Android. Jamf Pro runs on Web.
What is Clariti best used for?
Clariti is most often used for a city already standardised on salesforce that wants permitting inside the same platform, an agency replacing a legacy permitting system whose vendor was acquired and whose roadmap stalled, a county needing configurable workflows across permits, licensing and code enforcement, an it department that wants to configure and report on its own permitting workflows without vendor tickets. Of those, a city already standardised on salesforce that wants permitting inside the same platform and an agency replacing a legacy permitting system whose vendor was acquired and whose roadmap stalled are not what Jamf Pro is typically brought in for.
What can Clariti do that Jamf Pro cannot?
Clariti covers Permitting workflows, Business licensing, Inspections, Code enforcement. Jamf Pro covers Automated Device Enrolment, Configuration profiles, Policies and scripts, Smart groups.

Answered from the vendors’ own pages

Clariti: Do we need Salesforce licences as well?

Yes. Clariti runs on the Salesforce platform, and those licences are a separate line item. Insist on a fully loaded quote.

Jamf Pro: Does Jamf Pro include endpoint security?

No. Threat prevention, endpoint telemetry and compliance monitoring are Jamf Protect, a separate product and a separate licence. Jamf Connect for identity and password sync is also separate.

Clariti: How does it compare with Accela?

Accela has far deeper accumulated handling of edge cases. Clariti offers a more modern and configurable platform, at the price of Salesforce underneath.

Jamf Pro: Can it manage Windows or Android?

No. Jamf manages Apple platforms only. A mixed estate needs a second management platform, and that is a deliberate product decision rather than a gap they intend to close.

Clariti: Can we see what other agencies paid?

Yes. Permitting contracts are public records and award notices routinely list implementation and annual subscription values.

Jamf Pro: Do I need Apple Business Manager?

For zero-touch enrolment and volume app licensing, yes. You can enrol devices manually through a user-initiated flow without it, but you lose supervision, automatic enrolment and the ability to prevent a user removing management.

Clariti: Is it suitable for a small town?

Usually not. The platform cost and implementation effort suit mid sized and larger agencies.

Jamf Pro: Can I host it myself?

Yes, Jamf Pro can be self-hosted, though Jamf Cloud is the default and receives new capabilities first. Self-hosting means you own the upgrade cadence, which matters because Apple's September releases set the timetable.

Jamf Pro: How does it compare to Microsoft Intune?

Intune manages Apple devices adequately and is often already paid for in an existing Microsoft agreement, which is the argument against Jamf. Jamf is deeper, supports new Apple releases faster, and has the local agent for scripting. Organisations with a few hundred Macs and a strong Apple culture generally choose Jamf; those with a handful of Macs in a Windows estate generally do not.

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