Field Service · head to head
FaciliWorks vs IFS Ultimo EAM
FaciliWorks
Field Service
CMMS from CyberMetrics that still sells a perpetual on-premise licence alongside subscription
- From
- On request
- Rated
- -
IFS Ultimo EAM
Field Service
Dutch enterprise asset management with role-based user tiers, now sold inside the IFS portfolio
- From
- On request
- Rated
- -
The short version
- Each has a real cost: FaciliWorks the interface is dated by cloud CMMS standards, which matters most for occasional users such as production supervisors raising a request, who will need training that a modern mobile-first tool would not require.; IFS Ultimo EAM iFS sells two overlapping EAM products, Ultimo and IFS Cloud EAM, and a buyer signing a multi-year term is depending on the vendor funding both roadmaps at current levels.
- They diverge on capability: FaciliWorks covers Perpetual or subscription licensing, IFS Ultimo EAM covers Three user licence types.
- Prices and features above were last checked on 1 September 2026.
Where they differ
Only the attributes on which FaciliWorks and IFS Ultimo EAM actually diverge.
| Attribute | FaciliWorks | IFS Ultimo EAM |
|---|---|---|
| Platforms | Windows, Web, iOS, Android, On-premise | Web, iOS, Android |
Identical on both: starting price (On request), pricing model (quote), free tier (No), user rating (Not yet rated), category (Field Service).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in FaciliWorks
- Perpetual or subscription licensing
- Concurrent seat option
- Preventive maintenance scheduling
- Calibration alignment
- Parts and purchasing
- Mobile work orders
Only in IFS Ultimo EAM
- Three user licence types
- Industry solutions
- Safety and compliance
- Mobile maintenance
- Spare parts management
- Contractor management
- Fleet management module
- Condition-based triggers
What people use each for
The jobs each tool is most often brought in to do.
FaciliWorks
- A regulated manufacturer that must evidence both equipment maintenance and gauge calibration in one audit and wants both from one vendornot IFS Ultimo EAM
- A defence or utility site on an isolated network where a cloud-only CMMS is not permitted by policynot IFS Ultimo EAM
- A maintenance department that wants a capital purchase rather than a recurring subscription that grows with headcountnot IFS Ultimo EAM
- A plant with many occasional users where concurrent licensing costs far less than a named seat for every techniciannot IFS Ultimo EAM
IFS Ultimo EAM
- A hospital where hundreds of ward staff must report faults but only the estates planners need full maintenance functionalitynot FaciliWorks
- A manufacturer needing permits to work and lockout-tagout tied to the same work order as the maintenance tasknot FaciliWorks
- A public transport operator managing vehicle maintenance and depot facilities in one system rather than twonot FaciliWorks
- A mid-sized European site that wants an EAM configured for its industry in weeks rather than a blank platform implementationnot FaciliWorks
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
FaciliWorks
- The interface is dated by cloud CMMS standards, which matters most for occasional users such as production supervisors raising a request, who will need training that a modern mobile-first tool would not require.
- A perpetual licence still carries an annual maintenance and support fee, so the one-off purchase framing does not hold; without that fee you lose updates and support while keeping the right to run old code.
- Integration options are thin, with a limited API and few prebuilt connectors, so linking FaciliWorks to an ERP or a condition monitoring platform usually means custom database-level work.
- No pricing is published for any edition despite this being a mid-market product, so buyers cannot compare it against published per-user rivals without entering a sales process.
- CyberMetrics is a small independent vendor, which means responsive support but also a thin partner ecosystem and no realistic second-source implementation help if the relationship goes wrong.
IFS Ultimo EAM
- IFS sells two overlapping EAM products, Ultimo and IFS Cloud EAM, and a buyer signing a multi-year term is depending on the vendor funding both roadmaps at current levels.
- IFS does not publish list pricing for Ultimo, so the widely quoted entry figures come from third-party review sites rather than the vendor and should not be used to build a budget.
- Strength is concentrated in Europe, and organisations needing local-language support, partners and implementation resource in North America or Asia will find the channel much thinner.
- The industry solution templates that accelerate go-live also encode assumptions, and organisations whose processes differ from the template spend the saved time on reconfiguration instead.
- Reporting and analytics beyond the standard set generally push customers to Power BI, so plan for a separate business intelligence licence and the modelling work behind it.
Pricing, plan by plan
FaciliWorks
On request- FaciliWorks Essentials$undefined/year
- Core CMMS: assets, work orders, preventive maintenance
- Perpetual or subscription licensing
- Concurrent or node-locked seats
- FaciliWorks Pro$undefined/year
- Adds advanced reporting and analytics
- Parts inventory and purchasing
- Mobile access
- FaciliWorks Enterprise$undefined/year
- Multi-site and multi-currency
- All Pro capability
- Extended integration and administration options
IFS Ultimo EAM
On request- IFS Ultimo EAM$undefined/month
- Priced per user with Self-Service, Light and Full tiers at different rates
- Price per user does not change with the number of industry solutions enabled
- Cloud subscription is the standard route; on-premise is legacy
Which should you pick?
Choose FaciliWorks if
- You need perpetual or subscription licensing.
- You work on Windows, Web, iOS, Android, On-premise.
- You also want concurrent seat option.
Choose IFS Ultimo EAM if
- You need three user licence types.
- You work on Web, iOS, Android.
- You also want industry solutions.
Questions people ask
- Is FaciliWorks or IFS Ultimo EAM better?
- Neither clearly leads. FaciliWorks starts at On request and IFS Ultimo EAM at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, FaciliWorks or IFS Ultimo EAM?
- FaciliWorks starts at On request and IFS Ultimo EAM at On request.
- Does FaciliWorks or IFS Ultimo EAM run on more platforms?
- FaciliWorks runs on Windows, Web, iOS, Android, On-premise. IFS Ultimo EAM runs on Web, iOS, Android.
- What is FaciliWorks best used for?
- FaciliWorks is most often used for a regulated manufacturer that must evidence both equipment maintenance and gauge calibration in one audit and wants both from one vendor, a defence or utility site on an isolated network where a cloud-only cmms is not permitted by policy, a maintenance department that wants a capital purchase rather than a recurring subscription that grows with headcount, a plant with many occasional users where concurrent licensing costs far less than a named seat for every technician. Of those, a regulated manufacturer that must evidence both equipment maintenance and gauge calibration in one audit and wants both from one vendor and a defence or utility site on an isolated network where a cloud-only cmms is not permitted by policy are not what IFS Ultimo EAM is typically brought in for.
- What can FaciliWorks do that IFS Ultimo EAM cannot?
- FaciliWorks covers Perpetual or subscription licensing, Concurrent seat option, Preventive maintenance scheduling, Calibration alignment. IFS Ultimo EAM covers Three user licence types, Industry solutions, Safety and compliance, Mobile maintenance.
Answered from the vendors’ own pages
FaciliWorks: Can I still buy FaciliWorks outright?
Yes. Perpetual on-premise licensing is still offered alongside subscription, which is unusual in CMMS today.
IFS Ultimo EAM: Is Ultimo still sold separately from IFS Cloud EAM?
Yes. IFS positions Ultimo at the mid-market and IFS Cloud EAM at large enterprises, and sells both.
FaciliWorks: Does a perpetual licence mean no recurring cost?
No. Annual maintenance and support is a separate ongoing fee, and dropping it costs you updates and support.
IFS Ultimo EAM: How does the user licensing work?
Three tiers: Self-Service for request and view, Light for occasional use, Full for planners and managers. Rates differ per tier.
FaciliWorks: Is there concurrent licensing?
Yes. Concurrent seats let a large pool of occasional users share fewer licences, which is often cheaper than named seats.
IFS Ultimo EAM: Does enabling more industry solutions cost more per user?
No. The per-user price stays the same regardless of how many industry solutions you select.
FaciliWorks: Is pricing published?
No. All editions are quoted, so you must engage sales to get a comparable number.
IFS Ultimo EAM: Is on-premise still available?
Cloud subscription is the route IFS sells. On-premise exists in the installed base but is not the direction of travel.
Related pages
More on FaciliWorks
More on IFS Ultimo EAM
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