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Cybersecurity · head to head

IDnow vs Laserfiche

IDnow logo

IDnow

Cybersecurity

Identity verification and qualified electronic signature for regulated European markets

From
On request
Free plan
No
Full reviewWebsite
Laserfiche logo

Laserfiche

Government

Intelligent Content Management

From
$50/month
Free plan
No
Full reviewWebsite

The short version

  • Each has a real cost: IDnow agent-led video identification costs several times an automated check and depends on agent availability, so peak-time queues push abandonment up at exactly the moment conversion matters.; Laserfiche self-hosted deployment requires dedicated IT resources and infrastructure management
  • They diverge on capability: IDnow covers VideoIdent, Laserfiche covers Document Capture.
  • Prices and features above were last checked on 1 September 2026.

Where they differ

Only the attributes on which IDnow and Laserfiche actually diverge.

Attributes where IDnow and Laserfiche differ
AttributeIDnowLaserfiche
Starting priceOn request$50/month
Pricing modelquotesubscription
PlatformsWeb, iOS, Android, APIWeb, Mobile, Windows, macOS, Linux
CategoryCybersecurityGovernment
FoundedUnknown1976

Identical on both: free tier (No), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in IDnow

  • VideoIdent
  • AutoIdent
  • eSign
  • eID and NFC
  • Bank identification
  • EU data processing

Only in Laserfiche

  • Document Capture
  • Workflow Automation
  • Records Management
  • Electronic Forms
  • Process Automation
  • Microsoft Office
  • SharePoint
  • Salesforce

What people use each for

The jobs each tool is most often brought in to do.

IDnow

  • A German bank opening regulated accounts where BaFin requires a recognised identification methodnot Laserfiche
  • An insurer needing a qualified electronic signature that will survive challenge in a European courtnot Laserfiche
  • A telecom operator meeting national SIM registration identity rules across several EU statesnot Laserfiche
  • A lender wanting automated checks for low-risk applicants and video identification only for high-value casesnot Laserfiche

Laserfiche

  • Citizen Servicesnot IDnow
  • Records Managementnot IDnow
  • Public Safetynot IDnow
  • Civic Engagementnot IDnow

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

IDnow

  • Agent-led video identification costs several times an automated check and depends on agent availability, so peak-time queues push abandonment up at exactly the moment conversion matters.
  • Pricing is quoted with an annual volume commitment, so the accreditation advantage comes with a floor you pay whether or not you use it.
  • The product is optimised for European regulatory regimes, so buyers verifying users in North America, Asia or Africa will find coverage and cost less competitive than global specialists.
  • Qualified electronic signature is a separate licence from identity verification, which surprises buyers who assumed the accredited identity check made the signature capability included.
  • Integration for the regulated flows is heavier than a simple SDK drop-in because the compliant journey, including consent and recording requirements, constrains the user experience you can build.

Laserfiche

  • Self-hosted deployment requires dedicated IT resources and infrastructure management
  • Complex implementation often requires significant upfront customization
  • High total cost of ownership for on-premises deployments due to infrastructure needs

Pricing, plan by plan

IDnow

On request
  • IDnow Platform$undefined/year
    • Per-identification pricing that differs sharply between automated and agent-led methods
    • Annual volume commitment typically required
    • Qualified electronic signature licensed separately

Laserfiche

$50/month
  • Cloud$50/month
    • Document Management
    • Workflow Automation
    • Records Management

Which should you pick?

Choose IDnow if

  • You need videoident.
  • You work on Web, iOS, Android, API.
  • You also want autoident.
IDnow review

Choose Laserfiche if

  • You need document capture.
  • You work on Web, Mobile, Windows, macOS, Linux.
  • You also want workflow automation.
Laserfiche review

Questions people ask

Is IDnow or Laserfiche better?
Neither clearly leads. IDnow starts at On request and Laserfiche at $50/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, IDnow or Laserfiche?
IDnow starts at On request and Laserfiche at $50/month.
Does IDnow or Laserfiche run on more platforms?
IDnow runs on Web, iOS, Android, API. Laserfiche runs on Web, Mobile, Windows, macOS, Linux.
What is IDnow best used for?
IDnow is most often used for a german bank opening regulated accounts where bafin requires a recognised identification method, an insurer needing a qualified electronic signature that will survive challenge in a european court, a telecom operator meeting national sim registration identity rules across several eu states, a lender wanting automated checks for low-risk applicants and video identification only for high-value cases. Of those, a german bank opening regulated accounts where bafin requires a recognised identification method and an insurer needing a qualified electronic signature that will survive challenge in a european court are not what Laserfiche is typically brought in for.
What can IDnow do that Laserfiche cannot?
IDnow covers VideoIdent, AutoIdent, eSign, eID and NFC. Laserfiche covers Document Capture, Workflow Automation, Records Management, Electronic Forms.

Answered from the vendors’ own pages

IDnow: Why choose it over a cheaper automated vendor?

Because in some European regimes the cheaper vendor is not legally permitted for the transaction. This is an eligibility question, not a quality one.

Laserfiche: Does Laserfiche offer both cloud and self-hosted options?

Yes. Laserfiche Cloud offers three tiers (Starter $53/user/month, Professional $73, Business $93). Laserfiche 12 provides self-hosted deployment for organizations requiring on-premise infrastructure or with strict security and regulatory constraints.

Source
IDnow: Is the electronic signature included?

No. Qualified electronic signature under eIDAS is licensed separately from identity verification.

Laserfiche: What does Laserfiche capture from documents?

Laserfiche provides document capture, electronic forms, workflow automation, case management, mobile access, and government-certified records management with automatic filing and retention schedules.

Source
IDnow: Where is the data processed?

In European data centres, which is a requirement rather than a preference for many of its regulated customers.

Laserfiche: Can Laserfiche track document workflows automatically?

Yes. Laserfiche includes workflow automation that tracks and fulfills processes like FOIA requests, with access controls, audit trails, and automated recordkeeping for compliance.

Source
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