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Cybersecurity · head to head

IDnow vs Vigilant Solutions

IDnow logo

IDnow

Cybersecurity

Identity verification and qualified electronic signature for regulated European markets

From
On request
Free plan
No
Full reviewWebsite
Vigilant Solutions logo

Vigilant Solutions

Government

License Plate Recognition Analytics

From
$1000/month
Free plan
No
Full reviewWebsite

The short version

  • Each has a real cost: IDnow agent-led video identification costs several times an automated check and depends on agent availability, so peak-time queues push abandonment up at exactly the moment conversion matters.; Vigilant Solutions vigilant Solutions' product line, as captured before its Motorola Solutions acquisition (Internet Archive capture, 8 January 2020), was named Vigilant PlateSearch, FaceSearch, BallisticSearch and CrimeSearch, sold to law enforcement with no published pricing
  • They diverge on capability: IDnow covers VideoIdent, Vigilant Solutions covers License Plate Recognition.
  • Prices and features above were last checked on 1 September 2026.

Where they differ

Only the attributes on which IDnow and Vigilant Solutions actually diverge.

Attributes where IDnow and Vigilant Solutions differ
AttributeIDnowVigilant Solutions
Starting priceOn request$1000/month
Pricing modelquotesubscription
PlatformsWeb, iOS, Android, APIWeb, Desktop, Mobile
CategoryCybersecurityGovernment
FoundedUnknown1928

Identical on both: free tier (No), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in IDnow

  • VideoIdent
  • AutoIdent
  • eSign
  • eID and NFC
  • Bank identification
  • EU data processing

Only in Vigilant Solutions

  • License Plate Recognition
  • Vehicle Database
  • Real-time Alerts
  • Analytics
  • Mobile LPR
  • CAD Systems
  • RMS
  • Federal Databases

What people use each for

The jobs each tool is most often brought in to do.

IDnow

  • A German bank opening regulated accounts where BaFin requires a recognised identification methodnot Vigilant Solutions
  • An insurer needing a qualified electronic signature that will survive challenge in a European courtnot Vigilant Solutions
  • A telecom operator meeting national SIM registration identity rules across several EU statesnot Vigilant Solutions
  • A lender wanting automated checks for low-risk applicants and video identification only for high-value casesnot Vigilant Solutions

Vigilant Solutions

  • Citizen Servicesnot IDnow
  • Records Managementnot IDnow
  • Public Safetynot IDnow
  • Civic Engagementnot IDnow

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

IDnow

  • Agent-led video identification costs several times an automated check and depends on agent availability, so peak-time queues push abandonment up at exactly the moment conversion matters.
  • Pricing is quoted with an annual volume commitment, so the accreditation advantage comes with a floor you pay whether or not you use it.
  • The product is optimised for European regulatory regimes, so buyers verifying users in North America, Asia or Africa will find coverage and cost less competitive than global specialists.
  • Qualified electronic signature is a separate licence from identity verification, which surprises buyers who assumed the accredited identity check made the signature capability included.
  • Integration for the regulated flows is heavier than a simple SDK drop-in because the compliant journey, including consent and recording requirements, constrains the user experience you can build.

Vigilant Solutions

  • Vigilant Solutions' product line, as captured before its Motorola Solutions acquisition (Internet Archive capture, 8 January 2020), was named Vigilant PlateSearch, FaceSearch, BallisticSearch and CrimeSearch, sold to law enforcement with no published pricing

Pricing, plan by plan

IDnow

On request
  • IDnow Platform$undefined/year
    • Per-identification pricing that differs sharply between automated and agent-led methods
    • Annual volume commitment typically required
    • Qualified electronic signature licensed separately

Vigilant Solutions

$1000/month
  • LPR Analytics$1000/month
    • LPR Cameras
    • Database Access
    • Analytics

Which should you pick?

Choose IDnow if

  • You need videoident.
  • You work on Web, iOS, Android, API.
  • You also want autoident.
IDnow review

Choose Vigilant Solutions if

  • You need license plate recognition.
  • You work on Web, Desktop, Mobile.
  • You also want vehicle database.
Vigilant Solutions review

Questions people ask

Is IDnow or Vigilant Solutions better?
Neither clearly leads. IDnow starts at On request and Vigilant Solutions at $1000/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, IDnow or Vigilant Solutions?
IDnow starts at On request and Vigilant Solutions at $1000/month.
Does IDnow or Vigilant Solutions run on more platforms?
IDnow runs on Web, iOS, Android, API. Vigilant Solutions runs on Web, Desktop, Mobile.
What is IDnow best used for?
IDnow is most often used for a german bank opening regulated accounts where bafin requires a recognised identification method, an insurer needing a qualified electronic signature that will survive challenge in a european court, a telecom operator meeting national sim registration identity rules across several eu states, a lender wanting automated checks for low-risk applicants and video identification only for high-value cases. Of those, a german bank opening regulated accounts where bafin requires a recognised identification method and an insurer needing a qualified electronic signature that will survive challenge in a european court are not what Vigilant Solutions is typically brought in for.
What can IDnow do that Vigilant Solutions cannot?
IDnow covers VideoIdent, AutoIdent, eSign, eID and NFC. Vigilant Solutions covers License Plate Recognition, Vehicle Database, Real-time Alerts, Analytics.

Answered from the vendors’ own pages

IDnow: Why choose it over a cheaper automated vendor?

Because in some European regimes the cheaper vendor is not legally permitted for the transaction. This is an eligibility question, not a quality one.

Vigilant Solutions: How do I get pricing information for Vigilant Solutions?

Vigilant Solutions does not publish pricing on their website. Customers must contact Motorola Solutions' sales team directly to request a pricing estimate or discuss their specific requirements.

Source
IDnow: Is the electronic signature included?

No. Qualified electronic signature under eIDAS is licensed separately from identity verification.

Vigilant Solutions: Is there a free demo or trial available?

Yes, Motorola Solutions (which now owns Vigilant Solutions) offers a free customized demo conducted by security experts. Users can request a demo on the product page without obligation.

Source
IDnow: Where is the data processed?

In European data centres, which is a requirement rather than a preference for many of its regulated customers.

Vigilant Solutions: Can I get a pricing estimate without committing?

Yes, customers can provide details about their requirements through the website to receive a no-obligation pricing estimate from Motorola Solutions. This allows evaluation of potential costs before making any commitment.

Source
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