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Government · head to head

IAPro vs IDnow

IAPro logo

IAPro

Government

Internal Affairs Case Management

From
$500/month
Free plan
No
Full reviewWebsite
IDnow logo

IDnow

Cybersecurity

Identity verification and qualified electronic signature for regulated European markets

From
On request
Free plan
No
Full reviewWebsite

The short version

  • Each has a real cost: IAPro a public university's procurement documentation for IAPro (CI Technologies, acquired by Versaterm Public Safety in 2023) states the software is sold as an unlimited-use license covering all concurrent users and workstations with no additional or hidden licensing costs, and the first year of annual maintenance is included free; no dollar figure for that license was disclosed in the document, so total cost is not visible without a direct quote.; IDnow agent-led video identification costs several times an automated check and depends on agent availability, so peak-time queues push abandonment up at exactly the moment conversion matters.
  • They diverge on capability: IAPro covers Case Management, IDnow covers VideoIdent.
  • Prices and features above were last checked on 1 September 2026.

Where they differ

Only the attributes on which IAPro and IDnow actually diverge.

Attributes where IAPro and IDnow differ
AttributeIAProIDnow
Starting price$500/monthOn request
Pricing modelsubscriptionquote
PlatformsWeb, DesktopWeb, iOS, Android, API
CategoryGovernmentCybersecurity
Founded1997Unknown

Identical on both: free tier (No), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in IAPro

  • Case Management
  • Early Warning System
  • Use of Force Tracking
  • Analytics
  • Reporting
  • CAD Systems
  • RMS
  • HR Systems

Only in IDnow

  • VideoIdent
  • AutoIdent
  • eSign
  • eID and NFC
  • Bank identification
  • EU data processing

What people use each for

The jobs each tool is most often brought in to do.

IAPro

  • Citizen Servicesnot IDnow
  • Records Managementnot IDnow
  • Public Safetynot IDnow
  • Civic Engagementnot IDnow

IDnow

  • A German bank opening regulated accounts where BaFin requires a recognised identification methodnot IAPro
  • An insurer needing a qualified electronic signature that will survive challenge in a European courtnot IAPro
  • A telecom operator meeting national SIM registration identity rules across several EU statesnot IAPro
  • A lender wanting automated checks for low-risk applicants and video identification only for high-value casesnot IAPro

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

IAPro

  • A public university's procurement documentation for IAPro (CI Technologies, acquired by Versaterm Public Safety in 2023) states the software is sold as an unlimited-use license covering all concurrent users and workstations with no additional or hidden licensing costs, and the first year of annual maintenance is included free; no dollar figure for that license was disclosed in the document, so total cost is not visible without a direct quote.

IDnow

  • Agent-led video identification costs several times an automated check and depends on agent availability, so peak-time queues push abandonment up at exactly the moment conversion matters.
  • Pricing is quoted with an annual volume commitment, so the accreditation advantage comes with a floor you pay whether or not you use it.
  • The product is optimised for European regulatory regimes, so buyers verifying users in North America, Asia or Africa will find coverage and cost less competitive than global specialists.
  • Qualified electronic signature is a separate licence from identity verification, which surprises buyers who assumed the accredited identity check made the signature capability included.
  • Integration for the regulated flows is heavier than a simple SDK drop-in because the compliant journey, including consent and recording requirements, constrains the user experience you can build.

Pricing, plan by plan

IAPro

$500/month
  • IAPro$500/month
    • Case Management
    • Early Warning
    • Analytics

IDnow

On request
  • IDnow Platform$undefined/year
    • Per-identification pricing that differs sharply between automated and agent-led methods
    • Annual volume commitment typically required
    • Qualified electronic signature licensed separately

Which should you pick?

Choose IAPro if

  • You need case management.
  • You work on Web, Desktop.
  • You also want early warning system.
IAPro review

Choose IDnow if

  • You need videoident.
  • You work on Web, iOS, Android, API.
  • You also want autoident.
IDnow review

Questions people ask

Is IAPro or IDnow better?
Neither clearly leads. IAPro starts at $500/month and IDnow at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, IAPro or IDnow?
IAPro starts at $500/month and IDnow at On request.
Does IAPro or IDnow run on more platforms?
IAPro runs on Web, Desktop. IDnow runs on Web, iOS, Android, API.
What is IAPro best used for?
IAPro is most often used for citizen services, records management, public safety, civic engagement. Of those, citizen services and records management are not what IDnow is typically brought in for.
What can IAPro do that IDnow cannot?
IAPro covers Case Management, Early Warning System, Use of Force Tracking, Analytics. IDnow covers VideoIdent, AutoIdent, eSign, eID and NFC.

Answered from the vendors’ own pages

IAPro: How much does IAPro cost?

Pricing is not published. IAPro is an enterprise solution for professional standards management with custom pricing based on organizational needs.

Source
IDnow: Why choose it over a cheaper automated vendor?

Because in some European regimes the cheaper vendor is not legally permitted for the transaction. This is an eligibility question, not a quality one.

IAPro: Can I try IAPro before committing to a purchase?

No self-serve trial is mentioned. The site directs interested parties to book a consultation with the sales team to discuss evaluation options.

Source
IDnow: Is the electronic signature included?

No. Qualified electronic signature under eIDAS is licensed separately from identity verification.

IAPro: How do I request a quote or demo?

Contact Versaterm directly at 613-820-0311, 1-866-729-2947, or use the contact form at their website. They offer consultation booking for enterprise prospects.

Source
IDnow: Where is the data processed?

In European data centres, which is a requirement rather than a preference for many of its regulated customers.

IAPro: What is the typical contract length?

Contract terms are not disclosed on the website. As an enterprise product, terms are negotiated individually during the sales process.

Source
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