Marketing · head to head
Hootsuite vs Lucky Orange
The short version
- Only Lucky Orange has a free tier, so it costs nothing to try first.
- Each has a real cost: Hootsuite no free tier available; minimum cost is $99/user/year annually; Lucky Orange session-based pricing scales poorly during traffic spikes or successful campaigns
- They diverge on capability: Hootsuite covers Content scheduling, Lucky Orange covers Heatmaps.
- Prices and features above were last checked on 30 August 2026.
Where they differ
Only the attributes on which Hootsuite and Lucky Orange actually diverge.
| Attribute | Hootsuite | Lucky Orange |
|---|---|---|
| Starting price | $99/year | Free |
| Free tier | No | Yes |
| Founded | 2008 | 2012 |
Identical on both: pricing model (Unknown), platforms (Web), user rating (Not yet rated), category (Marketing).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in Hootsuite
- Content scheduling
- Social inbox
- Content calendar
- Analytics & reporting
- Social listening
- Team collaboration
- Approval workflows
- Bulk scheduling
Only in Lucky Orange
- Heatmaps
- Session Recordings
- Live Chat
- Surveys
- Form Analytics
- Shopify
- WordPress
- BigCommerce
What people use each for
The jobs each tool is most often brought in to do.
Hootsuite
- Social media schedulingnot Lucky Orange
- Community managementnot Lucky Orange
- Social advertisingnot Lucky Orange
- Analytics & reportingnot Lucky Orange
- Team collaborationnot Lucky Orange
Lucky Orange
- User experience analysisnot Hootsuite
- Bug reproductionnot Hootsuite
- Conversion optimizationnot Hootsuite
- Customer journey mappingnot Hootsuite
- Usability testingnot Hootsuite
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
Hootsuite
- No free tier available; minimum cost is $99/user/year annually
- Monthly billing significantly more expensive than annual (20-30% premium)
- Advanced data export via SFTP available only to Enterprise tier customers
Lucky Orange
- Session-based pricing scales poorly during traffic spikes or successful campaigns
- Lacks A/B testing capabilities that competitors like Crazy Egg offer
- Less privacy-focused than Hotjar for session recording data
Pricing, plan by plan
Hootsuite
$99/yearNo published plan breakdown. See the Hootsuite review.
Lucky Orange
Free- FreeFree
- 100 monthly sessions
- 30 days data retention
- Basic features
- Build$32/month
- 5,000 monthly sessions
- Live chat
- Heatmaps
- Grow$72/month
- 15,000 monthly sessions
- All Build features
- Expand$184/month
- 50,000 monthly sessions
- All features
Which should you pick?
Choose Lucky Orange if
- You need heatmaps.
- You want to start without paying.
- You also want session recordings.
Questions people ask
- Is Hootsuite or Lucky Orange better?
- Neither clearly leads. Hootsuite starts at $99/year and Lucky Orange at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, Hootsuite or Lucky Orange?
- Lucky Orange has a free tier; the other does not. Paid plans start at $99/year for Hootsuite and Free for Lucky Orange.
- Does Hootsuite or Lucky Orange run on more platforms?
- Both run on Web, so platform support will not decide this one for you.
- Can I use Lucky Orange for free?
- Yes. Lucky Orange has a free tier, so you can try it without paying. Hootsuite starts at $99/year.
- What is Hootsuite best used for?
- Hootsuite is most often used for social media scheduling, community management, social advertising, analytics & reporting. Of those, social media scheduling and community management are not what Lucky Orange is typically brought in for.
- What can Hootsuite do that Lucky Orange cannot?
- Hootsuite covers Content scheduling, Social inbox, Content calendar, Analytics & reporting. Lucky Orange covers Heatmaps, Session Recordings, Live Chat, Surveys.
Answered from the vendors’ own pages
Hootsuite: What is Hootsuite's pricing structure?
Hootsuite offers four annual plans: Standard at $99/user/year, Professional at $199/user/year, Advanced at $399/user/year, and Enterprise with custom pricing. Monthly billing is available at 20-30% higher cost.
SourceLucky Orange: What is Lucky Orange's pricing based on?
Lucky Orange uses session-based pricing tiers. The Free plan tracks 100 monthly sessions; Build plan ($32/mo) tracks 5,000 sessions; Grow ($72/mo) tracks 15,000 sessions, up to Scale ($839/mo) for 300,000 sessions.
SourceHootsuite: Does Hootsuite offer a free tier?
No. Hootsuite does not offer a free tier or freemium plan. A 30-day trial is available, and skipping the trial provides 25% off annual plans.
SourceLucky Orange: Does Lucky Orange include live chat?
Yes, unlike pure heatmap tools, Lucky Orange includes live chat with canned responses, operator transfers, co-browsing, and typing preview in all paid plans.
SourceHootsuite: How many integrations does Hootsuite support?
Hootsuite advertises support for over 100 integrations, claiming more than any other social media management platform.
SourceLucky Orange: Can I get a 7-day free trial?
Yes, Lucky Orange offers a 7-day free trial with all features on every plan and no credit card required to start.
SourceHootsuite: Can users export their data from Hootsuite?
Yes. Hootsuite offers Advanced Analytics data export as CSV files to SFTP folders for Enterprise users, with daily exports and 90-day retention. Standard and Professional plans have more limited export capabilities.
SourceLucky Orange: Does Lucky Orange track session recordings?
Yes, Lucky Orange provides dynamic heatmaps and visitor session recordings showing customer behavior, including drop-offs in conversion funnels.
SourceHootsuite: Does Hootsuite offer API access?
Yes. Hootsuite provides a REST API for building custom applications and integrations, though API capabilities vary by plan level.
SourceLucky Orange: How is Lucky Orange different from Hotjar?
Lucky Orange combines heatmaps with integrated live chat for real-time support, while Hotjar focuses more on feedback collection and UX research with better privacy defaults.
SourceHootsuite: Does Hootsuite offer self-hosted or on-premise deployment?
No. Hootsuite is a cloud-based SaaS platform only. There is no self-hosted or on-premise deployment option available.
SourceRelated pages
More on Lucky Orange
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