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Cybersecurity · head to head

HID Global vs NEOGOV

HID Global logo

HID Global

Cybersecurity

Physical access control, credential issuance and workforce authentication hardware and software

From
On request
Free plan
No
Full reviewWebsite
NEOGOV logo

NEOGOV

Government

Public sector HR suite covering civil service recruiting, onboarding, training and policy management

From
On request
Free plan
No
Full reviewWebsite

The short version

  • Each has a real cost: HID Global sales run through integrators, so the price you get depends on which partner quotes it and there is no published list to negotiate against.; NEOGOV each module is shallower than the specialist product it competes with, so agencies buying the full suite for coherence accept weaker performance management and learning than they would get separately.
  • They diverge on capability: HID Global covers Physical access readers, NEOGOV covers Civil service recruiting.
  • Prices and features above were last checked on 1 September 2026.

Where they differ

Only the attributes on which HID Global and NEOGOV actually diverge.

Attributes where HID Global and NEOGOV differ
AttributeHID GlobalNEOGOV
PlatformsWeb, Windows, iOS, AndroidWeb, iOS, Android
CategoryCybersecurityGovernment

Identical on both: starting price (On request), pricing model (quote), free tier (No), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in HID Global

  • Physical access readers
  • Mobile access
  • Seos credential technology
  • Card issuance
  • Workforce authentication
  • Visitor management

Only in NEOGOV

  • Civil service recruiting
  • Veterans preference handling
  • GovernmentJobs.com posting
  • Onboarding workflows
  • Learning and training records
  • Policy management

What people use each for

The jobs each tool is most often brought in to do.

HID Global

  • An enterprise moving from plastic badges to phone-based credentials without replacing every reader in the estatenot NEOGOV
  • A government agency needing card issuance and PKI credentials under a national identity programmenot NEOGOV
  • A hospital consolidating access control, visitor screening and clinician authentication onto one credentialnot NEOGOV
  • An organisation retiring cloneable legacy proximity cards after a physical penetration test found them trivially copiednot NEOGOV

NEOGOV

  • A city or county HR department that must run scored examinations and ranked eligibility listsnot HID Global
  • A public safety agency needing policy acknowledgement records that stand up in litigationnot HID Global
  • An agency replacing a commercial applicant tracking system that cannot handle veterans preferencenot HID Global
  • A school district or university consolidating recruiting, onboarding and mandated training recordsnot HID Global

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

HID Global

  • Sales run through integrators, so the price you get depends on which partner quotes it and there is no published list to negotiate against.
  • Mobile credentials are charged per identity as an ongoing fee, which converts a one-off card cost into a recurring per-employee subscription that budgets rarely anticipate.
  • Large estates run mixed generations of readers, so a credential upgrade is a multi-year hardware programme and the software licence is a small fraction of the true cost.
  • Legacy credential technologies still widely deployed have documented cloning weaknesses, and HID commercial interest in selling the replacement does not remove your exposure in the interim.
  • The portfolio spans hardware, firmware and several acquired software products, so integration between HID own components is less consistent than the single-vendor pitch implies.

NEOGOV

  • Each module is shallower than the specialist product it competes with, so agencies buying the full suite for coherence accept weaker performance management and learning than they would get separately.
  • Policy management arrived through the PowerDMS acquisition rather than being built in, and the join between it and the rest of the suite still reads as two products.
  • Implementation is long and configuration heavy because the civil service rules that make the product valuable have to be encoded for your jurisdiction, and that work is billed.
  • Pricing is not published and scales with headcount, so a large agency can pay several times what a comparable one pays without knowing it unless someone reads the public contracts.
  • Private equity ownership since the Warburg Pincus investment has coincided with an acquisition led strategy, and buyers should expect further products bolted on rather than deeper integration of the existing ones.

Pricing, plan by plan

HID Global

On request
  • HID Access and Identity Products$undefined/year
    • Hardware, credentials and software quoted through channel partners
    • Credential costs charged per card or per mobile identity
    • Reader hardware and installation quoted separately

NEOGOV

On request
  • NEOGOV Suite$undefined/year
    • Quoted per module and scaled by employee headcount
    • Implementation and data migration priced separately from the subscription
    • Available through cooperative purchasing and state term contracts

Which should you pick?

Choose HID Global if

  • You need physical access readers.
  • You work on Web, Windows, iOS, Android.
  • You also want mobile access.
HID Global review

Choose NEOGOV if

  • You need civil service recruiting.
  • You work on Web, iOS, Android.
  • You also want veterans preference handling.
NEOGOV review

Questions people ask

Is HID Global or NEOGOV better?
Neither clearly leads. HID Global starts at On request and NEOGOV at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, HID Global or NEOGOV?
HID Global starts at On request and NEOGOV at On request.
Does HID Global or NEOGOV run on more platforms?
HID Global runs on Web, Windows, iOS, Android. NEOGOV runs on Web, iOS, Android.
What is HID Global best used for?
HID Global is most often used for an enterprise moving from plastic badges to phone-based credentials without replacing every reader in the estate, a government agency needing card issuance and pki credentials under a national identity programme, a hospital consolidating access control, visitor screening and clinician authentication onto one credential, an organisation retiring cloneable legacy proximity cards after a physical penetration test found them trivially copied. Of those, an enterprise moving from plastic badges to phone-based credentials without replacing every reader in the estate and a government agency needing card issuance and pki credentials under a national identity programme are not what NEOGOV is typically brought in for.
What can HID Global do that NEOGOV cannot?
HID Global covers Physical access readers, Mobile access, Seos credential technology, Card issuance. NEOGOV covers Civil service recruiting, Veterans preference handling, GovernmentJobs.com posting, Onboarding workflows.

Answered from the vendors’ own pages

HID Global: Do we have to replace readers to use mobile credentials?

Often yes, at least in part. Reader capability determines which credential technologies work, and that hardware cost dominates the business case.

NEOGOV: Why not use a commercial applicant tracking system?

Because civil service rules such as ranked eligibility lists, rule of three certification and veterans preference are not expressible in commercial products, so the statutory steps end up in spreadsheets.

HID Global: Are mobile credentials cheaper than cards?

Not necessarily. Cards are a one-off cost per employee, mobile identities are typically a recurring charge, so the crossover depends on staff turnover.

NEOGOV: Can I find out what other agencies pay?

Yes. These are public procurements, so executed contract values appear in council agenda packets and state term contract listings. Read several before negotiating.

HID Global: Can we buy directly from HID?

Generally not for access control deployments. Products are sold and installed through channel partners, so partner selection is part of the buying decision.

NEOGOV: What did NEOGOV acquire?

PowerDMS, a policy management and accreditation product, in 2021, which is now sold as the policy module of the suite.

NEOGOV: Is it only for the United States?

Effectively yes. The value is in encoding US civil service and public safety requirements.

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