Softwr

Cybersecurity · head to head

Clerk vs NEOGOV

Clerk logo

Clerk

Cybersecurity

Drop-in user authentication and management for developers

From
Free
Free plan
Yes
Full reviewWebsite
NEOGOV logo

NEOGOV

Government

Public sector HR suite covering civil service recruiting, onboarding, training and policy management

From
On request
Free plan
No
Full reviewWebsite

The short version

  • Only Clerk has a free tier, so it costs nothing to try first.
  • Each has a real cost: Clerk pricing scales with monthly retained users, which can grow expensive quickly for consumer apps with large user bases.; NEOGOV each module is shallower than the specialist product it competes with, so agencies buying the full suite for coherence accept weaker performance management and learning than they would get separately.
  • They diverge on capability: Clerk covers Prebuilt UI components, NEOGOV covers Civil service recruiting.
  • Prices and features above were last checked on 31 August 2026.

Where they differ

Only the attributes on which Clerk and NEOGOV actually diverge.

Attributes where Clerk and NEOGOV differ
AttributeClerkNEOGOV
Starting priceFreeOn request
Pricing modelfreemiumquote
Free tierYesNo
Platformsweb, ios, android, apiWeb, iOS, Android
CategoryCybersecurityGovernment

Identical on both: user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Clerk

  • Prebuilt UI components
  • Organization management
  • Multi-factor authentication
  • Social sign-on
  • Billing
  • Enterprise connections

Only in NEOGOV

  • Civil service recruiting
  • Veterans preference handling
  • GovernmentJobs.com posting
  • Onboarding workflows
  • Learning and training records
  • Policy management

What people use each for

The jobs each tool is most often brought in to do.

Clerk

  • Adding sign-in and user profiles to a web or mobile app quicklynot NEOGOV
  • B2B SaaS apps needing organizations and role-based accessnot NEOGOV
  • Startups wanting prebuilt UI instead of building auth in-housenot NEOGOV
  • Apps needing MFA and fraud detection out of the boxnot NEOGOV

NEOGOV

  • A city or county HR department that must run scored examinations and ranked eligibility listsnot Clerk
  • A public safety agency needing policy acknowledgement records that stand up in litigationnot Clerk
  • An agency replacing a commercial applicant tracking system that cannot handle veterans preferencenot Clerk
  • A school district or university consolidating recruiting, onboarding and mandated training recordsnot Clerk

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Clerk

  • Pricing scales with monthly retained users, which can grow expensive quickly for consumer apps with large user bases.
  • Enterprise SSO connections beyond the first are billed as add-ons, adding cost for larger organizations.
  • The Business tier's extra dashboard seats cost $20/month each, which adds up for larger teams.
  • Enterprise-tier features like the 99.99% uptime SLA require annual contracts rather than flexible monthly billing.

NEOGOV

  • Each module is shallower than the specialist product it competes with, so agencies buying the full suite for coherence accept weaker performance management and learning than they would get separately.
  • Policy management arrived through the PowerDMS acquisition rather than being built in, and the join between it and the rest of the suite still reads as two products.
  • Implementation is long and configuration heavy because the civil service rules that make the product valuable have to be encoded for your jurisdiction, and that work is billed.
  • Pricing is not published and scales with headcount, so a large agency can pay several times what a comparable one pays without knowing it unless someone reads the public contracts.
  • Private equity ownership since the Warburg Pincus investment has coincided with an acquisition led strategy, and buyers should expect further products bolted on rather than deeper integration of the existing ones.

Pricing, plan by plan

Clerk

Free
  • HobbyFree
    • 50,000 MRU limit per app
    • Up to 3 dashboard seats
    • Unlimited applications
  • Pro$25/month
    • 50,000 MRUs included, $0.02/MRU overage
    • Up to 3 dashboard seats
    • 1 Enterprise Connection included
  • Business$300/month
    • 50,000 MRUs included with volume pricing
    • 10 dashboard seats included
    • SOC2 report and priority support
  • Enterprise$undefined/month
    • Custom pricing, annual billing
    • 99.99% uptime SLA
    • HIPAA available, dedicated Slack channel

NEOGOV

On request
  • NEOGOV Suite$undefined/year
    • Quoted per module and scaled by employee headcount
    • Implementation and data migration priced separately from the subscription
    • Available through cooperative purchasing and state term contracts

Which should you pick?

Choose Clerk if

  • You need prebuilt ui components.
  • You want to start without paying.
  • You work on web, ios, android, api.
  • You also want organization management.
Clerk review

Choose NEOGOV if

  • You need civil service recruiting.
  • You work on Web, iOS, Android.
  • You also want veterans preference handling.
NEOGOV review

Questions people ask

Is Clerk or NEOGOV better?
Neither clearly leads. Clerk starts at Free and NEOGOV at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Clerk or NEOGOV?
Clerk has a free tier; the other does not. Paid plans start at Free for Clerk and On request for NEOGOV.
Does Clerk or NEOGOV run on more platforms?
Clerk runs on web, ios, android, api. NEOGOV runs on Web, iOS, Android.
Can I use Clerk for free?
Yes. Clerk has a free tier, so you can try it without paying. NEOGOV starts at On request.
What is Clerk best used for?
Clerk is most often used for adding sign-in and user profiles to a web or mobile app quickly, b2b saas apps needing organizations and role-based access, startups wanting prebuilt ui instead of building auth in-house, apps needing mfa and fraud detection out of the box. Of those, adding sign-in and user profiles to a web or mobile app quickly and b2b saas apps needing organizations and role-based access are not what NEOGOV is typically brought in for.
What can Clerk do that NEOGOV cannot?
Clerk covers Prebuilt UI components, Organization management, Multi-factor authentication, Social sign-on. NEOGOV covers Civil service recruiting, Veterans preference handling, GovernmentJobs.com posting, Onboarding workflows.

Answered from the vendors’ own pages

Clerk: What does Clerk cost?

Clerk's Hobby plan is free with a 50,000 MRU limit; Pro is $25/month ($20/month billed annually), Business is $300/month ($250 annually), and Enterprise uses custom annual pricing.

Source
NEOGOV: Why not use a commercial applicant tracking system?

Because civil service rules such as ranked eligibility lists, rule of three certification and veterans preference are not expressible in commercial products, so the statutory steps end up in spreadsheets.

Clerk: Is there a free plan and what are its limits?

Yes, the Hobby plan is free with a 50,000 monthly retained user (MRU) limit per app, up to 3 dashboard seats, and unlimited applications, with no credit card required.

Source
NEOGOV: Can I find out what other agencies pay?

Yes. These are public procurements, so executed contract values appear in council agenda packets and state term contract listings. Read several before negotiating.

Clerk: How is usage metered?

Clerk meters by monthly retained users (MRUs) — users who return to the app at least a day after signing up — with overage billed at $0.02 per MRU beyond the included 50,000 on paid plans.

Source
NEOGOV: What did NEOGOV acquire?

PowerDMS, a policy management and accreditation product, in 2021, which is now sold as the policy module of the suite.

NEOGOV: Is it only for the United States?

Effectively yes. The value is in encoding US civil service and public safety requirements.

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