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Healthcare · head to head

SimplePractice vs Softdent

SimplePractice logo

SimplePractice

Healthcare

Practice management and EHR for mental health and therapy

From
$49/month
Rated
-
Full reviewWebsite
Softdent logo

Softdent

Dental

Intelligent Dental Practice Management System

From
$249/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: SimplePractice no API or webhook support for integrations, preventing connections to Zapier or custom automation tools; Softdent now supported as a Carestream Dental product (softdent.com redirects to carestreamdental.com); no pricing is published, only support and installation scheduling links
  • They diverge on capability: SimplePractice covers Scheduling, Softdent covers Patient scheduling.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which SimplePractice and Softdent actually diverge.

Attributes where SimplePractice and Softdent differ
AttributeSimplePracticeSoftdent
Starting price$49/month$249/month
Pricing modelUnknownsubscription
PlatformsWeb, iOS, AndroidWeb, Ios, Android, Windows
CategoryHealthcareDental
Founded20112010

Identical on both: free tier (No), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in SimplePractice

  • Scheduling
  • Client Portal
  • Notes
  • Billing
  • Telehealth
  • Documents
  • Electronic clearinghouses
  • HIPAA

Only in Softdent

  • Patient scheduling
  • Electronic health records
  • Clinical charting
  • Imaging integration
  • Billing and invoicing
  • Treatment planning
  • Insurance claims
  • Inventory management

Both cover

  • Stripe
  • PayPal
  • Cloud deployment
  • Web support

What people use each for

The jobs each tool is most often brought in to do.

SimplePractice

  • Patient Carenot Softdent
  • Medical Recordsnot Softdent
  • Practice Managementnot Softdent
  • Telehealthnot Softdent

Softdent

  • Practice managementnot SimplePractice
  • Patient schedulingnot SimplePractice
  • Clinical documentationnot SimplePractice
  • Financial managementnot SimplePractice
  • Multi-location coordinationnot SimplePractice

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

SimplePractice

  • No API or webhook support for integrations, preventing connections to Zapier or custom automation tools
  • Lacks AI clinical documentation in base plan, requiring manual note typing which takes 15-30 minutes per session
  • Reporting and customization features are limited compared to competitors, with weak insurance workflow support
  • Hidden costs beyond base pricing, with real cost often 3x higher after add-ons and annual increases
  • Telehealth component reported as unstable and frequently unreliable by some users

Softdent

  • Now supported as a Carestream Dental product (softdent.com redirects to carestreamdental.com); no pricing is published, only support and installation scheduling links

Pricing, plan by plan

SimplePractice

$49/month
  • Starter$49/month
    • Scheduling
    • Documentation
    • Client portal
  • Essential$79/month
    • Billing and payments
    • Insurance claim filing
    • Telehealth
  • Plus$99/month
    • Website builder
    • Advanced reporting
    • ePrescribe integration

Softdent

$249/month
  • Starter$249/month
    • Patient scheduling
    • Clinical records
    • Billing basics
  • Professional$399/month
    • Everything in Starter
    • Advanced imaging integration
    • Treatment planning tools
  • Enterprise$599/month
    • Everything in Professional
    • Multi-location management
    • Advanced analytics

Which should you pick?

Choose SimplePractice if

  • You need scheduling.
  • You work on Web, iOS, Android.
  • You also want client portal.
SimplePractice review

Choose Softdent if

  • You need patient scheduling.
  • You work on Web, Ios, Android, Windows.
  • You also want electronic health records.
Softdent review

Questions people ask

Is SimplePractice or Softdent better?
Neither clearly leads. SimplePractice starts at $49/month and Softdent at $249/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, SimplePractice or Softdent?
SimplePractice starts at $49/month and Softdent at $249/month.
Does SimplePractice or Softdent run on more platforms?
SimplePractice runs on Web, iOS, Android. Softdent runs on Web, Ios, Android, Windows.
What is SimplePractice best used for?
SimplePractice is most often used for patient care, medical records, practice management, telehealth. Of those, patient care and medical records are not what Softdent is typically brought in for.
What can SimplePractice do that Softdent cannot?
SimplePractice covers Scheduling, Client Portal, Notes, Billing. Softdent covers Patient scheduling, Electronic health records, Clinical charting, Imaging integration. Both handle Stripe, PayPal, Cloud deployment, Web support.

Answered from the vendors’ own pages

SimplePractice: What does SimplePractice pricing include?

SimplePractice tiers start at $49 (Starter), $79 (Essential), and $99 (Plus) per clinician per month. Add-ons cost extra, including AI Note Taker at $35/month and ePrescribe at $49/month plus $89 setup.

Source
SimplePractice: Does SimplePractice include telehealth?

Yes, all SimplePractice tiers include HIPAA-compliant integrated telehealth, allowing therapists to conduct secure video sessions directly from the platform.

Source
SimplePractice: Is AI documentation included in SimplePractice?

No, AI clinical notes are not included in base pricing. SimplePractice offers an optional AI Note Taker add-on for $35/month that provides basic transcription, though it lacks advanced note generation features of competitors.

Source
SimplePractice: Does SimplePractice support international or non-US workflows?

No, SimplePractice is designed for US practices only and does not support non-US workflows, insurance structures, or currencies, limiting its use for international practitioners.

Source
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