Softwr

API Management · head to head

HappyFox vs Hasura

HappyFox logo

HappyFox

API Management

Help desk software for happy customers

From
$29/month
Rated
-
Full reviewWebsite
Hasura logo

Hasura

API Management

GraphQL engine that instantly creates production-ready GraphQL API from databases

From
Free
Rated
-
Full reviewWebsite

The short version

  • Only Hasura has a free tier, so it costs nothing to try first.
  • Each has a real cost: HappyFox the Basic plan caps agents at 5, with unlimited agents only above it; Hasura database support limited to PostgreSQL, MongoDB, ClickHouse, and MS SQL Server only
  • They diverge on capability: HappyFox covers Ticketing, Hasura covers GraphQL API.

Where they differ

Only the attributes on which HappyFox and Hasura actually diverge.

Attributes where HappyFox and Hasura differ
AttributeHappyFoxHasura
Starting price$29/monthFree
Pricing modelsubscriptionopen-source
Free tierNoYes
PlatformsWeb, Ios, AndroidWeb
CategoryUnknownAPI Management
Founded20122017

Identical on both: user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in HappyFox

  • Ticketing
  • Knowledge base
  • Automation
  • SLA management
  • Self-service portal
  • Reporting
  • Salesforce
  • Slack

Only in Hasura

  • GraphQL API
  • Real-time subscriptions
  • Access control
  • PostgreSQL
  • MySQL
  • Webhooks
  • REST APIs
  • Cloud support

What people use each for

The jobs each tool is most often brought in to do.

HappyFox

  • Help desk ticketing across email, chat and phonenot Hasura
  • Managing internal and customer support requests in one queuenot Hasura

Hasura

  • Automatic GraphQL API generation from existing databasesnot HappyFox
  • Real-time data subscriptions for modern applicationsnot HappyFox
  • Backend infrastructure for web and mobile applicationsnot HappyFox
  • Event-triggered webhooks for database changesnot HappyFox

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

HappyFox

  • The Basic plan caps agents at 5, with unlimited agents only above it
  • Per agent prices are not published on the main pricing page and require opening a separate page per product
  • The 20% saving requires annual billing

Hasura

  • Database support limited to PostgreSQL, MongoDB, ClickHouse, and MS SQL Server only

Pricing, plan by plan

HappyFox

$29/month
  • Mighty$29/month
    • Omnichannel ticketing
    • SLA management
    • Basic reporting
  • Fantastic$49/month
    • Everything in Mighty
    • Custom fields
    • Asset management
  • Enterprise$69/month
    • Everything in Fantastic
    • Task management
    • Advanced automation
  • Enterprise Plus$89/month
    • Agent scripting
    • Custom roles
    • Sandbox

Hasura

Free

No published plan breakdown. See the Hasura review.

Which should you pick?

Choose HappyFox if

  • You need ticketing.
  • You work on Web, Ios, Android.
  • You also want knowledge base.
HappyFox review

Choose Hasura if

  • You need graphql api.
  • You want to start without paying.
  • You also want real-time subscriptions.
Hasura review

Questions people ask

Is HappyFox or Hasura better?
Neither clearly leads. HappyFox starts at $29/month and Hasura at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, HappyFox or Hasura?
Hasura has a free tier; the other does not. Paid plans start at $29/month for HappyFox and Free for Hasura.
Does HappyFox or Hasura run on more platforms?
HappyFox runs on Web, Ios, Android. Hasura runs on Web.
Can I use Hasura for free?
Yes. Hasura has a free tier, so you can try it without paying. HappyFox starts at $29/month.
What is HappyFox best used for?
HappyFox is most often used for help desk ticketing across email, chat and phone, managing internal and customer support requests in one queue. Of those, help desk ticketing across email, chat and phone and managing internal and customer support requests in one queue are not what Hasura is typically brought in for.
What can HappyFox do that Hasura cannot?
HappyFox covers Ticketing, Knowledge base, Automation, SLA management. Hasura covers GraphQL API, Real-time subscriptions, Access control, PostgreSQL.
ShareXLinkedInRedditWhatsAppEmail

Related pages

More on HappyFox

More on Hasura

Keep looking

Other head to heads