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Software · head to head

DelightChat vs Hasura

DelightChat logo

DelightChat

Software

Omnichannel customer support for D2C brands

From
$29/month
Rated
-
Full reviewWebsite
Hasura logo

Hasura

Software

GraphQL engine that instantly creates production-ready GraphQL API from databases

From
Free
Rated
-
Full reviewWebsite

The short version

  • Only Hasura has a free tier, so it costs nothing to try first.
  • Each has a real cost: DelightChat startup plan at $29/month has limited features compared to competitors; Hasura database support limited to PostgreSQL, MongoDB, ClickHouse, and MS SQL Server only
  • They diverge on capability: DelightChat covers Unified inbox, Hasura covers GraphQL API.

Where they differ

Only the attributes on which DelightChat and Hasura actually diverge.

Attributes where DelightChat and Hasura differ
AttributeDelightChatHasura
Starting price$29/monthFree
Pricing modelUnknownopen-source
Free tierNoYes
PlatformsWeb, Ios, AndroidWeb
Founded20202017

Identical on both: user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in DelightChat

  • Unified inbox
  • WhatsApp integration
  • Instagram DM
  • Facebook Messenger
  • Email
  • Order management
  • Shopify
  • WooCommerce

Only in Hasura

  • GraphQL API
  • Real-time subscriptions
  • Access control
  • PostgreSQL
  • MySQL
  • Webhooks
  • REST APIs
  • Cloud support

What people use each for

The jobs each tool is most often brought in to do.

DelightChat

  • E-commerce supportnot Hasura
  • WhatsApp marketingnot Hasura
  • Order inquiriesnot Hasura
  • Social commercenot Hasura

Hasura

  • Automatic GraphQL API generation from existing databasesnot DelightChat
  • Real-time data subscriptions for modern applicationsnot DelightChat
  • Backend infrastructure for web and mobile applicationsnot DelightChat
  • Event-triggered webhooks for database changesnot DelightChat

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

DelightChat

  • Startup plan at $29/month has limited features compared to competitors
  • WhatsApp integration requires the official WhatsApp Business API approval process
  • Limited customization options for workflow automation compared to enterprise alternatives

Hasura

  • Database support limited to PostgreSQL, MongoDB, ClickHouse, and MS SQL Server only

Pricing, plan by plan

DelightChat

$29/month
  • Startup$29/month
  • Scale$99/month
  • Growth$299/month

Hasura

Free

No published plan breakdown. See the Hasura review.

Which should you pick?

Choose DelightChat if

  • You need unified inbox.
  • You work on Web, Ios, Android.
  • You also want whatsapp integration.
DelightChat review

Choose Hasura if

  • You need graphql api.
  • You want to start without paying.
  • You also want real-time subscriptions.
Hasura review

Questions people ask

Is DelightChat or Hasura better?
Neither clearly leads. DelightChat starts at $29/month and Hasura at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, DelightChat or Hasura?
Hasura has a free tier; the other does not. Paid plans start at $29/month for DelightChat and Free for Hasura.
Does DelightChat or Hasura run on more platforms?
DelightChat runs on Web, Ios, Android. Hasura runs on Web.
Can I use Hasura for free?
Yes. Hasura has a free tier, so you can try it without paying. DelightChat starts at $29/month.
What is DelightChat best used for?
DelightChat is most often used for e-commerce support, whatsapp marketing, order inquiries, social commerce. Of those, e-commerce support and whatsapp marketing are not what Hasura is typically brought in for.
What can DelightChat do that Hasura cannot?
DelightChat covers Unified inbox, WhatsApp integration, Instagram DM, Facebook Messenger. Hasura covers GraphQL API, Real-time subscriptions, Access control, PostgreSQL.

Answered from the vendors’ own pages

DelightChat: What channels does DelightChat support for customer communication?

DelightChat unifies WhatsApp, Instagram DMs, Facebook Messenger, email, and live website chat into a single inbox for managing customer conversations.

Source
DelightChat: Does DelightChat work with Shopify?

Yes, DelightChat has deep Shopify integration allowing you to view and modify order data while responding to customers, with automatic contact creation for new orders.

Source
DelightChat: Does DelightChat include WhatsApp marketing beyond support?

Yes, DelightChat includes a WhatsApp Marketing suite for sending broadcasts, automating abandoned cart recovery, and sending order tracking notifications.

Source
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Related pages

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