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Guest Manager vs Rock Solid

Guest Manager logo

Guest Manager

Events

Event check-in and registration

From
Free
Rated
-
Full reviewWebsite
Rock Solid logo

Rock Solid

Government

Parks and Recreation Management

From
$350/month
Rated
-
Full reviewWebsite

The short version

  • Only Guest Manager has a free tier, so it costs nothing to try first.
  • They diverge on capability: Guest Manager covers Registration, Rock Solid covers Program Registration.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which Guest Manager and Rock Solid actually diverge.

Attributes where Guest Manager and Rock Solid differ
AttributeGuest ManagerRock Solid
Starting priceFree$350/month
Free tierYesNo
CategoryEventsGovernment
Founded20142001

Identical on both: pricing model (subscription), platforms (Web, Ios, Android), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Guest Manager

  • Registration
  • QR check-in
  • Badge printing
  • Attendance tracking
  • Guest communication
  • Eventbrite
  • Mailchimp
  • Zapier

Only in Rock Solid

  • Program Registration
  • Facility Scheduling
  • Membership Management
  • Payment Processing
  • Reporting & Analytics
  • Payment Gateways
  • QuickBooks
  • Marketing Tools

Both cover

  • Web support
  • Ios support
  • Android support

What people use each for

The jobs each tool is most often brought in to do.

Guest Manager

  • Guest list check in on tablets at eventsnot Rock Solid
  • Selling and scanning event ticketsnot Rock Solid
  • Printing name badges onsitenot Rock Solid

Rock Solid

  • Citizen Servicesnot Guest Manager
  • Records Managementnot Guest Manager
  • Public Safetynot Guest Manager
  • Civic Engagementnot Guest Manager

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Guest Manager

  • Usage is metered in credits consumed by check ins, emails and badges, so cost scales with activity rather than with the subscription alone
  • Check in devices are capped at 2 on On Demand, 4 on Planner and 8 on Professional
  • Ticket fees are $1.00 per ticket on On Demand and Planner and fall to $0.50 only on the $199 per month Concierge plan
  • Priority support and a dedicated account manager are Concierge and Custom only
  • The free trial covers only the first 50 guest check ins
  • The Custom plan is priced by quote

Rock Solid

Nothing recorded yet. See the Rock Solid review.

Pricing, plan by plan

Guest Manager

Free
  • On Demand$null/usage
    • Pay-as-you-go credit packages
    • 2 devices
    • Self-service support
  • Planner$39/month
    • 3,600 credits/year
    • 4 devices
    • Self-service support
  • Professional$79/month
    • 9,600 credits/year
    • 8 devices
    • Self-service support
  • Concierge$199/month
    • 24,000 credits/year
    • Unlimited devices
    • Priority support

Rock Solid

$350/month
  • Recreation Management$350/month
    • Program Registration
    • Facility Scheduling
    • Payment Processing

Which should you pick?

Choose Guest Manager if

  • You need registration.
  • You want to start without paying.
  • You work on Web, Ios, Android.
  • You also want qr check-in.
Guest Manager review

Choose Rock Solid if

  • You need program registration.
  • You work on Web, Ios, Android.
  • You also want facility scheduling.
Rock Solid review

Questions people ask

Is Guest Manager or Rock Solid better?
Neither clearly leads. Guest Manager starts at Free and Rock Solid at $350/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Guest Manager or Rock Solid?
Guest Manager has a free tier; the other does not. Paid plans start at Free for Guest Manager and $350/month for Rock Solid.
Does Guest Manager or Rock Solid run on more platforms?
Both run on Web, Ios, Android, so platform support will not decide this one for you.
Can I use Guest Manager for free?
Yes. Guest Manager has a free tier, so you can try it without paying. Rock Solid starts at $350/month.
What is Guest Manager best used for?
Guest Manager is most often used for guest list check in on tablets at events, selling and scanning event tickets, printing name badges onsite. Of those, guest list check in on tablets at events and selling and scanning event tickets are not what Rock Solid is typically brought in for.
What can Guest Manager do that Rock Solid cannot?
Guest Manager covers Registration, QR check-in, Badge printing, Attendance tracking. Rock Solid covers Program Registration, Facility Scheduling, Membership Management, Payment Processing. Both handle Web support, Ios support, Android support.

Answered from the vendors’ own pages

Guest Manager: Is there a free trial for Guest Manager?

Yes. New users can check in their first 50 guests free with access to every feature. No credit card required.

Source
Guest Manager: How much does Guest Manager charge per ticket?

Guest Manager charges per-ticket service fees ranging from $0.50-$1.00 depending on your plan, plus payment processor fees (Stripe: 2.9% + $0.30).

Source
Guest Manager: What is the difference between Guest Manager's subscription plans?

Planner ($39/mo) includes 3,600 credits/year and 4 devices. Professional ($79/mo) includes 9,600 credits/year and 8 devices. Concierge ($199/mo) includes 24,000 credits/year and unlimited devices with priority support.

Source
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