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Gorgias vs Raycast

Gorgias logo

Gorgias

Live Chat

E-commerce helpdesk built for Shopify

From
$10/month
Rated
-
Full reviewWebsite
Raycast logo

Raycast

Technology

Blazingly fast, totally extendable launcher

From
Free
Rated
-
Full reviewWebsite

The short version

  • Only Raycast has a free tier, so it costs nothing to try first.
  • Each has a real cost: Gorgias no published pricing; customers must sign up or contact sales; Raycast the free plan includes 50 Raycast AI messages, 5 notes and 3 months of clipboard history
  • They diverge on capability: Gorgias covers Omnichannel inbox, Raycast covers Application launcher.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which Gorgias and Raycast actually diverge.

Attributes where Gorgias and Raycast differ
AttributeGorgiasRaycast
Starting price$10/monthFree
Pricing modelusage-basedfreemium
Free tierNoYes
PlatformsWeb, Ios, AndroidMacos
CategoryLive ChatTechnology
Founded20152020

Identical on both: user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Gorgias

  • Omnichannel inbox
  • Order management
  • Macros
  • Automation
  • Revenue tracking
  • Self-service
  • Shopify
  • BigCommerce

Only in Raycast

  • Application launcher
  • File search
  • Clipboard history
  • Snippets
  • Window management
  • Calculator
  • System commands
  • Extension ecosystem

What people use each for

The jobs each tool is most often brought in to do.

Gorgias

  • Customer helpdesk automationnot Raycast
  • Omnichannel customer supportnot Raycast
  • AI-powered conversation resolutionnot Raycast

Raycast

  • App launchingnot Gorgias
  • Quick calculationsnot Gorgias
  • File navigationnot Gorgias
  • Snippet expansionnot Gorgias
  • Workflow automationnot Gorgias

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Gorgias

  • No published pricing; customers must sign up or contact sales
  • Ticket volume limits range from 50 to 5,000 per month depending on plan
  • Pricing model not transparent; described as scaling with volume

Raycast

  • The free plan includes 50 Raycast AI messages, 5 notes and 3 months of clipboard history
  • Advanced AI models are sold only as an add-on to the paid Pro plan at a further $8 per month on top of the $10 subscription
  • Free team workspaces cap sharing at 30 snippets, 30 quicklinks and 5 commands across all extensions
  • Teams Pro is $15 per user per month, billed per seat rather than per workspace

Pricing, plan by plan

Gorgias

$10/month
  • Starter$10/month
    • 50 tickets/month
    • 3 user seats
    • Email & social
  • Basic$60/month
    • 300 tickets/month
    • Unlimited users
    • Phone support
  • Pro$360/month
    • 2000 tickets/month
    • Advanced automation
    • Revenue statistics
  • Advanced$900/month
    • 5000 tickets/month
    • Dedicated CSM
    • Custom integrations

Raycast

Free
  • FreeFree
    • Core features: Clipboard History, Quicklinks, Calculator, Snippets, Window Management
    • Thousands of community extensions
    • 3-month clipboard history
  • Pro$10/month
    • Raycast AI with advanced models
    • Unlimited clipboard history
    • Unlimited notes
  • Pro Annual$8/month
    • Same as Pro plan
    • Annual billing saves 20% compared to monthly
  • Teams FreeFree
    • No cost per user
    • Shared extensions, snippets, and quicklinks

Which should you pick?

Choose Gorgias if

  • You need omnichannel inbox.
  • You work on Web, Ios, Android.
  • You also want order management.
Gorgias review

Choose Raycast if

  • You need application launcher.
  • You want to start without paying.
  • You work on Macos.
  • You also want file search.
Raycast review

Questions people ask

Is Gorgias or Raycast better?
Neither clearly leads. Gorgias starts at $10/month and Raycast at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Gorgias or Raycast?
Raycast has a free tier; the other does not. Paid plans start at $10/month for Gorgias and Free for Raycast.
Does Gorgias or Raycast run on more platforms?
Gorgias runs on Web, Ios, Android. Raycast runs on Macos.
Can I use Raycast for free?
Yes. Raycast has a free tier, so you can try it without paying. Gorgias starts at $10/month.
What is Gorgias best used for?
Gorgias is most often used for customer helpdesk automation, omnichannel customer support, ai-powered conversation resolution. Of those, customer helpdesk automation and omnichannel customer support are not what Raycast is typically brought in for.
What can Gorgias do that Raycast cannot?
Gorgias covers Omnichannel inbox, Order management, Macros, Automation. Raycast covers Application launcher, File search, Clipboard history, Snippets.

Answered from the vendors’ own pages

Gorgias: Does Gorgias publish pricing on their website?

Specific prices are not listed on the Gorgias pricing page; customers must sign up or contact sales for detailed pricing.

Source
Raycast: Does Raycast offer a free plan?

Yes. Raycast has a free plan with core features including clipboard history, quicklinks, calculator, snippets, window management, and access to thousands of community extensions.

Source
Gorgias: Is AI included on all Gorgias plans?

Yes, AI Agent is included on every plan and pricing is based only on conversations the AI resolves.

Source
Raycast: How much does Raycast Pro cost?

Raycast Pro costs $10 per month or $8 per month when billed annually, saving 20% with yearly subscription.

Source
Gorgias: Can I add Voice or SMS to any plan?

Yes, Voice and SMS can be added to any plan with pricing scaled by call and text volume.

Source
Raycast: Does Raycast offer team plans?

Yes. Teams Free tier is available at no cost per user with shared extensions and snippets. Teams Pro costs $15 per user per month with unlimited team members.

Source
Gorgias: How does Gorgias price its helpdesk?

Helpdesk is not priced per agent; instead it scales from 50 to 5,000 tickets per month depending on plan selection.

Source
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