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Healthcare · head to head

GoodRx vs SilverCloud by Amwell

G

GoodRx

Healthcare

Compare prescription drug prices and find coupons

From
Free
Rated
-
Full reviewWebsite
SilverCloud by Amwell logo

SilverCloud by Amwell

Healthcare

Guided digital cognitive behavioural therapy with a published randomised trial evidence base

From
On request
Rated
-
Full reviewWebsite

The short version

  • Only GoodRx has a free tier, so it costs nothing to try first.
  • Each has a real cost: GoodRx limited effectiveness for controlled substances and specialty medications due to pharmacist discretion and manufacturer pricing; SilverCloud by Amwell the evidence base is for the guided model, and organisations that deploy SilverCloud as unstaffed self service get the completion rates of unguided self help, which is not what the trials measured.
  • They diverge on capability: GoodRx covers Price Comparison, SilverCloud by Amwell covers Guided programmes.
  • Prices and features above were last checked on 1 September 2026.

Where they differ

Only the attributes on which GoodRx and SilverCloud by Amwell actually diverge.

Attributes where GoodRx and SilverCloud by Amwell differ
AttributeGoodRxSilverCloud by Amwell
Starting priceFreeOn request
Pricing modelUnknownquote
Free tierYesNo
PlatformsiOS, Android, WebWeb, iOS, Android
Founded2011Unknown

Identical on both: user rating (Not yet rated), category (Healthcare).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in GoodRx

  • Price Comparison
  • Discount Coupons
  • Pharmacy Finder
  • Drug Information
  • Telehealth
  • Pharmacies
  • Health Plans
  • HIPAA

Only in SilverCloud by Amwell

  • Guided programmes
  • Supporter review
  • Symptom measurement
  • Clinician dashboard
  • Risk detection
  • NHS talking therapies alignment
  • Multiple deployment models

What people use each for

The jobs each tool is most often brought in to do.

GoodRx

  • Comparing and finding the lowest prescription drug price across nearby US pharmaciesnot SilverCloud by Amwell
  • Getting free prescription discount coupons for use at pharmacy checkoutnot SilverCloud by Amwell
  • Low-cost telehealth visits for common conditions via GoodRx Carenot SilverCloud by Amwell
  • Medication price tracking, refill reminders, and drug identificationnot SilverCloud by Amwell
  • Discounted pet medications and dental discounts via GoodRx Companionnot SilverCloud by Amwell

SilverCloud by Amwell

  • An NHS talking therapies service needing a digital option that fits national reporting requirements and reduces waiting list pressure for step two interventionsnot GoodRx
  • A health plan wanting a digital mental health offering it can defend to a clinical governance committee with peer reviewed trial evidencenot GoodRx
  • A university counselling service facing demand it cannot staff, using guided digital cognitive behavioural therapy as a first stepnot GoodRx
  • An employer that wants an evidence based clinical intervention rather than a wellbeing content librarynot GoodRx

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

GoodRx

  • Limited effectiveness for controlled substances and specialty medications due to pharmacist discretion and manufacturer pricing
  • Pharmacy acceptance varies and is not universal, with some preferred pharmacies not honoring GoodRx pricing
  • Prices fluctuate daily, weekly, or monthly making it difficult to budget for consistent medication costs
  • Discount prices cannot be combined with insurance coverage, making it unsuitable for insured individuals

SilverCloud by Amwell

  • The evidence base is for the guided model, and organisations that deploy SilverCloud as unstaffed self service get the completion rates of unguided self help, which is not what the trials measured.
  • Supporter capacity is normally the buyer responsibility rather than part of the licence, so the real cost includes trained staff time that does not appear on the software quote.
  • Digital cognitive behavioural therapy has substantial dropout across all vendors, so a service planning capacity from enrolment numbers rather than completion numbers will overstate the throughput gained.
  • It is now sold as part of the Amwell portfolio, and Amwell has restructured its product lines since acquiring SilverCloud, so buyers should ask how SilverCloud is positioned within the Amwell Converge platform and whether it can still be bought standalone.
  • Guided digital cognitive behavioural therapy is a step two intervention and does not serve moderate to severe presentations, so a service that buys it without a funded escalation pathway simply relocates the queue.

Pricing, plan by plan

GoodRx

Free

No published plan breakdown. See the GoodRx review.

SilverCloud by Amwell

On request
  • SilverCloud by Amwell$undefined/year
    • Priced per member per month or per completed course depending on the buyer type
    • Supporter capacity is usually provided by the buyer, not included in the licence
    • Programme library scope affects the rate

Which should you pick?

Choose GoodRx if

  • You need price comparison.
  • You want to start without paying.
  • You work on iOS, Android, Web.
  • You also want discount coupons.
GoodRx review

Choose SilverCloud by Amwell if

  • You need guided programmes.
  • You work on Web, iOS, Android.
  • You also want supporter review.
SilverCloud by Amwell review

Questions people ask

Is GoodRx or SilverCloud by Amwell better?
Neither clearly leads. GoodRx starts at Free and SilverCloud by Amwell at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, GoodRx or SilverCloud by Amwell?
GoodRx has a free tier; the other does not. Paid plans start at Free for GoodRx and On request for SilverCloud by Amwell.
Does GoodRx or SilverCloud by Amwell run on more platforms?
GoodRx runs on iOS, Android, Web. SilverCloud by Amwell runs on Web, iOS, Android.
Can I use GoodRx for free?
Yes. GoodRx has a free tier, so you can try it without paying. SilverCloud by Amwell starts at On request.
What is GoodRx best used for?
GoodRx is most often used for comparing and finding the lowest prescription drug price across nearby us pharmacies, getting free prescription discount coupons for use at pharmacy checkout, low-cost telehealth visits for common conditions via goodrx care, medication price tracking, refill reminders, and drug identification. Of those, comparing and finding the lowest prescription drug price across nearby us pharmacies and getting free prescription discount coupons for use at pharmacy checkout are not what SilverCloud by Amwell is typically brought in for.
What can GoodRx do that SilverCloud by Amwell cannot?
GoodRx covers Price Comparison, Discount Coupons, Pharmacy Finder, Drug Information. SilverCloud by Amwell covers Guided programmes, Supporter review, Symptom measurement, Clinician dashboard.

Answered from the vendors’ own pages

GoodRx: How much can GoodRx help you save on prescriptions?

GoodRx can help save up to 80% on prescriptions at over 70,000 US pharmacies. Savings vary by medication, pharmacy, and location.

Source
SilverCloud by Amwell: Is SilverCloud still available under its own name?

Yes. It is marketed as SilverCloud by Amwell and has its own product pages and NHS partnership, though contracting runs through Amwell.

GoodRx: What is GoodRx Companion and how much does it cost?

GoodRx Companion (formerly GoodRx Gold) is a paid membership at $14.99 per month or $119.88 per year. It includes access to a list of 200+ generic medications that are free for members at participating pharmacies, plus $19 online care visits.

Source
SilverCloud by Amwell: What evidence supports it?

It has been evaluated in independently led randomised controlled trials, including a National Institute of Mental Health funded study published in Nature Human Behaviour in 2026 examining prevalence of mental disorders over two years at scale.

GoodRx: Can GoodRx be combined with insurance or Medicare?

No. GoodRx discounts cannot be used in combination with health insurance, Medicare, or Medicaid. Payments with GoodRx also do not count toward insurance deductibles.

Source
SilverCloud by Amwell: Do we need to provide the supporters?

In most deployments, yes. The guided model requires trained supporter time, and that staffing is usually the buyer responsibility rather than included in the licence.

GoodRx: Are controlled substances eligible for GoodRx discounts?

Some controlled substances are eligible for GoodRx discounts, but certain drugs including all opioids such as hydrocodone and tramadol, and some stimulants like amphetamine are ineligible for Rewards discounts. Pharmacists maintain clinical judgment to refuse coupons for controlled medications.

Source
SilverCloud by Amwell: Is it suitable for severe presentations?

No. It is a step two style intervention for mild to moderate presentations, and it needs a funded escalation pathway for anything more severe.

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