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Healthcare · head to head

Philips IntelliSpace PACS vs SilverCloud by Amwell

Philips IntelliSpace PACS logo

Philips IntelliSpace PACS

Healthcare

Enterprise radiology PACS and diagnostic image viewing from Philips

From
On request
Rated
-
Full reviewWebsite
SilverCloud by Amwell logo

SilverCloud by Amwell

Healthcare

Guided digital cognitive behavioural therapy with a published randomised trial evidence base

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Philips IntelliSpace PACS philips has consolidated its imaging marketing under Philips Enterprise Imaging and several IntelliSpace PACS regional pages now redirect to a generic medical imaging page, so a buyer signing a long PACS term should demand a written product lifecycle and version support statement before committing.; SilverCloud by Amwell the evidence base is for the guided model, and organisations that deploy SilverCloud as unstaffed self service get the completion rates of unguided self help, which is not what the trials measured.
  • They diverge on capability: Philips IntelliSpace PACS covers Diagnostic reading client, SilverCloud by Amwell covers Guided programmes.
  • Prices and features above were last checked on 1 September 2026.

Where they differ

Only the attributes on which Philips IntelliSpace PACS and SilverCloud by Amwell actually diverge.

Attributes where Philips IntelliSpace PACS and SilverCloud by Amwell differ
AttributePhilips IntelliSpace PACSSilverCloud by Amwell
PlatformsWeb, WindowsWeb, iOS, Android

Identical on both: starting price (On request), pricing model (quote), free tier (No), user rating (Not yet rated), category (Healthcare).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Philips IntelliSpace PACS

  • Diagnostic reading client
  • Zero footprint web viewer
  • Enterprise archive
  • Advanced visualisation
  • IntelliSpace Radiology on AWS
  • Worklist and workflow
  • AI results integration

Only in SilverCloud by Amwell

  • Guided programmes
  • Supporter review
  • Symptom measurement
  • Clinician dashboard
  • Risk detection
  • NHS talking therapies alignment
  • Multiple deployment models

What people use each for

The jobs each tool is most often brought in to do.

Philips IntelliSpace PACS

  • A hospital replacing an end of life PACS that already runs a large Philips CT and MR estate and wants modality and reading integration in one support contractnot SilverCloud by Amwell
  • A radiology group consolidating several departmental archives into one enterprise archive with a single radiologist worklistnot SilverCloud by Amwell
  • A health system that wants to move diagnostic reading off local workstations into a cloud hosted environment via the AWS listingnot SilverCloud by Amwell
  • Sites that need server side advanced visualisation so radiologists can do 3D and vessel work without dedicated 3D workstationsnot SilverCloud by Amwell

SilverCloud by Amwell

  • An NHS talking therapies service needing a digital option that fits national reporting requirements and reduces waiting list pressure for step two interventionsnot Philips IntelliSpace PACS
  • A health plan wanting a digital mental health offering it can defend to a clinical governance committee with peer reviewed trial evidencenot Philips IntelliSpace PACS
  • A university counselling service facing demand it cannot staff, using guided digital cognitive behavioural therapy as a first stepnot Philips IntelliSpace PACS
  • An employer that wants an evidence based clinical intervention rather than a wellbeing content librarynot Philips IntelliSpace PACS

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Philips IntelliSpace PACS

  • Philips has consolidated its imaging marketing under Philips Enterprise Imaging and several IntelliSpace PACS regional pages now redirect to a generic medical imaging page, so a buyer signing a long PACS term should demand a written product lifecycle and version support statement before committing.
  • Advanced visualisation is licensed by concurrent user separately from the base PACS, so a department that sizes concurrency from average use finds radiologists blocked at the morning peak and buys more licences after go live.
  • The deepest integration is with Philips modalities, so sites running mixed GE and Siemens scanner fleets get less of the workflow benefit than the demonstration environment implies.
  • Third party AI findings arrive through a results interface rather than natively in the hanging protocol, so radiologists context switch to see algorithm output and adoption of purchased AI is lower than expected.
  • Data migration from a legacy PACS is a separate, large and often underquoted professional services line, and migrations of a decade of priors routinely run longer than the go live plan allows.

SilverCloud by Amwell

  • The evidence base is for the guided model, and organisations that deploy SilverCloud as unstaffed self service get the completion rates of unguided self help, which is not what the trials measured.
  • Supporter capacity is normally the buyer responsibility rather than part of the licence, so the real cost includes trained staff time that does not appear on the software quote.
  • Digital cognitive behavioural therapy has substantial dropout across all vendors, so a service planning capacity from enrolment numbers rather than completion numbers will overstate the throughput gained.
  • It is now sold as part of the Amwell portfolio, and Amwell has restructured its product lines since acquiring SilverCloud, so buyers should ask how SilverCloud is positioned within the Amwell Converge platform and whether it can still be bought standalone.
  • Guided digital cognitive behavioural therapy is a step two intervention and does not serve moderate to severe presentations, so a service that buys it without a funded escalation pathway simply relocates the queue.

Pricing, plan by plan

Philips IntelliSpace PACS

On request
  • IntelliSpace PACS$undefined/year
    • Priced by annual study volume and concurrent diagnostic users
    • Advanced visualisation licensed separately by concurrent user
    • Storage and archive tiering priced by capacity

SilverCloud by Amwell

On request
  • SilverCloud by Amwell$undefined/year
    • Priced per member per month or per completed course depending on the buyer type
    • Supporter capacity is usually provided by the buyer, not included in the licence
    • Programme library scope affects the rate

Which should you pick?

Choose Philips IntelliSpace PACS if

  • You need diagnostic reading client.
  • You work on Web, Windows.
  • You also want zero footprint web viewer.
Philips IntelliSpace PACS review

Choose SilverCloud by Amwell if

  • You need guided programmes.
  • You work on Web, iOS, Android.
  • You also want supporter review.
SilverCloud by Amwell review

Questions people ask

Is Philips IntelliSpace PACS or SilverCloud by Amwell better?
Neither clearly leads. Philips IntelliSpace PACS starts at On request and SilverCloud by Amwell at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Philips IntelliSpace PACS or SilverCloud by Amwell?
Philips IntelliSpace PACS starts at On request and SilverCloud by Amwell at On request.
Does Philips IntelliSpace PACS or SilverCloud by Amwell run on more platforms?
Philips IntelliSpace PACS runs on Web, Windows. SilverCloud by Amwell runs on Web, iOS, Android.
What is Philips IntelliSpace PACS best used for?
Philips IntelliSpace PACS is most often used for a hospital replacing an end of life pacs that already runs a large philips ct and mr estate and wants modality and reading integration in one support contract, a radiology group consolidating several departmental archives into one enterprise archive with a single radiologist worklist, a health system that wants to move diagnostic reading off local workstations into a cloud hosted environment via the aws listing, sites that need server side advanced visualisation so radiologists can do 3d and vessel work without dedicated 3d workstations. Of those, a hospital replacing an end of life pacs that already runs a large philips ct and mr estate and wants modality and reading integration in one support contract and a radiology group consolidating several departmental archives into one enterprise archive with a single radiologist worklist are not what SilverCloud by Amwell is typically brought in for.
What can Philips IntelliSpace PACS do that SilverCloud by Amwell cannot?
Philips IntelliSpace PACS covers Diagnostic reading client, Zero footprint web viewer, Enterprise archive, Advanced visualisation. SilverCloud by Amwell covers Guided programmes, Supporter review, Symptom measurement, Clinician dashboard.

Answered from the vendors’ own pages

Philips IntelliSpace PACS: Is IntelliSpace PACS being discontinued?

It is still sold and supported, but Philips has moved its marketing to Philips Enterprise Imaging and some regional IntelliSpace product pages now redirect. Ask Philips for the written lifecycle statement before signing a multi year term.

SilverCloud by Amwell: Is SilverCloud still available under its own name?

Yes. It is marketed as SilverCloud by Amwell and has its own product pages and NHS partnership, though contracting runs through Amwell.

Philips IntelliSpace PACS: Can I run it in the cloud?

Yes. Philips lists IntelliSpace Radiology on AWS Marketplace, and Philips also offers a managed hosted deployment. Both are quoted rather than self service.

SilverCloud by Amwell: What evidence supports it?

It has been evaluated in independently led randomised controlled trials, including a National Institute of Mental Health funded study published in Nature Human Behaviour in 2026 examining prevalence of mental disorders over two years at scale.

Philips IntelliSpace PACS: Does Philips publish pricing?

No. Pricing is by study volume, concurrent diagnostic users and storage, and is usually negotiated alongside modality capital.

SilverCloud by Amwell: Do we need to provide the supporters?

In most deployments, yes. The guided model requires trained supporter time, and that staffing is usually the buyer responsibility rather than included in the licence.

Philips IntelliSpace PACS: Will it read images from non Philips scanners?

Yes, it is a standard DICOM archive and viewer. The gap is in advanced visualisation and modality workflow integration, which is deeper on Philips equipment.

SilverCloud by Amwell: Is it suitable for severe presentations?

No. It is a step two style intervention for mild to moderate presentations, and it needs a funded escalation pathway for anything more severe.

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