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Sales Enablement · head to head

Gainsight vs Proposable

Gainsight logo

Gainsight

Sales Enablement

The #1 Customer Success Platform

From
$2500/month
Rated
-
Full reviewWebsite
Proposable logo

Proposable

Customer Success

Simple Proposal Software

From
$19/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Gainsight limited customization options; teams resort to exports and scripts when platform lacks required fields; Proposable the Solo plan at $19 per user per month is capped at 5 proposal deliveries a month
  • They diverge on capability: Gainsight covers Health scores, Proposable covers Proposal templates.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which Gainsight and Proposable actually diverge.

Attributes where Gainsight and Proposable differ
AttributeGainsightProposable
Starting price$2500/month$19/month
CategorySales EnablementCustomer Success
Founded20112017

Identical on both: pricing model (subscription), free tier (No), platforms (Web), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Gainsight

  • Health scores
  • Churn prediction
  • Playbook automation
  • Customer 360 view
  • Journey orchestration
  • Salesforce
  • HubSpot
  • Slack

Only in Proposable

  • Proposal templates
  • E-signatures
  • Analytics
  • Team collaboration
  • Custom branding
  • Stripe
  • PayPal
  • Zapier

Both cover

  • Web support

What people use each for

The jobs each tool is most often brought in to do.

Gainsight

  • Customer Successnot Proposable
  • Retentionnot Proposable
  • Health Scoringnot Proposable

Proposable

  • Sales proposal managementnot Gainsight
  • Client proposal generation and trackingnot Gainsight
  • Sales team collaborationnot Gainsight

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Gainsight

  • Limited customization options; teams resort to exports and scripts when platform lacks required fields
  • Integration reliability issues; broken connectors and schema changes create stale health scores
  • Cannot automatically track emails within the platform; requires manual logging or third-party solutions
  • Long implementation and setup; typically requires 12-24 weeks and mandatory implementation services
  • High total cost of ownership; Year 1 costs often exceed $200K including required professional services

Proposable

  • The Solo plan at $19 per user per month is capped at 5 proposal deliveries a month
  • CRM integrations, Stripe payments, team collaboration and custom proposal URLs require the $39 per user per month Team plan
  • API access, data export, manager approval and custom integrations are Enterprise only
  • Enterprise starts at $500 per month, a large step up from the per user plans
  • Phone support is Enterprise only; lower plans get email and chat

Pricing, plan by plan

Gainsight

$2500/month
  • Essentials$2500/month
    • Health scores
    • Customer 360
    • Playbooks
  • Enterprise$5000/month
    • Advanced analytics
    • AI predictions
    • Custom integrations

Proposable

$19/month
  • Solo$19/month
    • 5 proposal deliveries per month
    • Email and chat support
    • Electronic signatures
  • Team$39/month
    • Unlimited proposals
    • Email and chat support
    • Electronic signatures
  • Enterprise$500/month
    • Unlimited proposals
    • Phone, email, and chat support
    • All CRM integrations

Which should you pick?

Choose Gainsight if

  • You need health scores.
  • You also want churn prediction.
Gainsight review

Choose Proposable if

  • You need proposal templates.
  • You also want e-signatures.
Proposable review

Questions people ask

Is Gainsight or Proposable better?
Neither clearly leads. Gainsight starts at $2500/month and Proposable at $19/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Gainsight or Proposable?
Gainsight starts at $2500/month and Proposable at $19/month.
Does Gainsight or Proposable run on more platforms?
Both run on Web, so platform support will not decide this one for you.
What is Gainsight best used for?
Gainsight is most often used for customer success, retention, health scoring. Of those, customer success and retention are not what Proposable is typically brought in for.
What can Gainsight do that Proposable cannot?
Gainsight covers Health scores, Churn prediction, Playbook automation, Customer 360 view. Proposable covers Proposal templates, E-signatures, Analytics, Team collaboration. Both handle Web support.

Answered from the vendors’ own pages

Gainsight: Does Gainsight offer a free tier?

Gainsight does not offer a free trial for the main Customer Success Cloud platform. Gainsight PX (product analytics) offers a free Starter tier supporting up to 100 monthly active users.

Source
Proposable: How much does Proposable cost?

Proposable pricing starts at $19/user/month for Solo plan, $39/user/month for Team plan, and $500/month+ for Enterprise with custom pricing. All plans are billed monthly in USD.

Source
Gainsight: How is Gainsight priced?

Gainsight prices at $150-$300 per user/month for tier plans, but the main CS Cloud pricing is based on customer records managed. Initial deployments managing 500-1,500 customer records typically cost $60,000-$120,000 annually, with Year 1 costs often exceeding $200K including mandatory implementation.

Source
Proposable: What is the difference between Solo and Team plans?

Solo plan includes 5 proposal deliveries monthly with limited CRM integrations. Team plan offers unlimited proposals, standard CRM integrations, and team collaboration features at $39/user/month.

Source
Gainsight: What are Gainsight's core features?

Gainsight offers health scoring, customer journey orchestration, playbooks, in-app engagement, reporting, customer data consolidation via Customer 360, and Staircase AI for real-time engagement insights. It also includes Skilljar for customer education and Communities for self-service support.

Source
Proposable: Does Proposable offer a free trial?

Yes, free trials are available for each pricing tier. Start exploring Proposable without payment.

Source
Gainsight: What CRM integrations are available?

Gainsight integrates with Salesforce, HubSpot, and Slack. The Salesforce connector syncs account data, the HubSpot connector ingests engagement data, and Slack automation sends Gainsight notifications and alerts to channels.

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