Softwr

CRM & Sales · head to head

Freshsales vs Reclaim.ai

F

Freshsales

CRM & Sales

Smart CRM for growing businesses

From
$19/month
Rated
-
Full reviewWebsite
Reclaim.ai logo

Reclaim.ai

Project Management

Smart scheduling for busy teams

From
Free
Rated
-
Full reviewWebsite

The short version

  • Only Reclaim.ai has a free tier, so it costs nothing to try first.
  • Each has a real cost: Freshsales contact scoring, sales sequences and territory management require the Pro plan at $39 per user per month, more than four times the Growth price; Reclaim.ai no offline access or push notifications for schedule changes
  • They diverge on capability: Freshsales covers Contact management, Reclaim.ai covers Smart scheduling.

Where they differ

Only the attributes on which Freshsales and Reclaim.ai actually diverge.

Attributes where Freshsales and Reclaim.ai differ
AttributeFreshsalesReclaim.ai
Starting price$19/monthFree
Pricing modelsubscriptionUnknown
Free tierNoYes
PlatformsWeb, Ios, AndroidWeb, iOS, Android, Browser Extension
CategoryCRM & SalesProject Management
Founded20102019

Identical on both: user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Freshsales

  • Contact management
  • Lead scoring
  • Sales pipeline
  • Activity tracking
  • Email sync
  • AI insights
  • Workflow automation
  • Gmail

Only in Reclaim.ai

  • Smart scheduling
  • Habit tracking
  • Task integration
  • Buffer time
  • Meeting optimization
  • Google Calendar
  • Todoist
  • Asana

Both cover

  • Outlook
  • Slack
  • Web support

What people use each for

The jobs each tool is most often brought in to do.

Freshsales

  • Sales CRM with built in email, phone and chatnot Reclaim.ai
  • Managing deals, pipelines and sales sequencesnot Reclaim.ai

Reclaim.ai

  • Schedulingnot Freshsales
  • Appointment bookingnot Freshsales
  • Time trackingnot Freshsales
  • Resource managementnot Freshsales
  • Team coordinationnot Freshsales

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Freshsales

  • Contact scoring, sales sequences and territory management require the Pro plan at $39 per user per month, more than four times the Growth price
  • Forecasting insights, custom modules, sandbox and audit logs are Enterprise only at $59 per user per month
  • Every published price requires annual billing
  • The Freddy AI agent is billed separately at $49 per 100 sessions
  • Branded documents are a further $19 per user add on
  • No contact limits are stated for any tier on the pricing page

Reclaim.ai

  • No offline access or push notifications for schedule changes
  • Free tier is very limited (1 habit, 1 scheduling link, 1-week scheduling range)
  • Pricing is complex with hidden costs from AI Agent quotas and Attendee User (AU) charges
  • Weak mobile experience; primarily a web and browser extension tool
  • Requires 20-30 minutes setup and 2-week evaluation before effectiveness is clear
  • Outlook Calendar support is less mature with occasional sync delays

Pricing, plan by plan

Freshsales

$19/month
  • Starter$19/month
    • Contact & account management
    • Pipeline management
  • Growth$39/month
    • Everything in Starter
    • Sales automation
    • Territory management
  • Pro$65/month
    • Everything in Growth
    • Forecasting
    • Advanced customization

Reclaim.ai

Free
  • FreeFree
    • 1 user
    • 1 scheduling link
    • 1 smart meeting
  • Starter$10/month
    • Unlimited habits
    • Unlimited scheduling links
    • Task integrations
  • Business$15/month
    • Starter features
    • Smart meetings
    • Team collaboration
  • Enterprise$22/month
    • Business features
    • SSO
    • Custom integrations

Which should you pick?

Choose Freshsales if

  • You need contact management.
  • You work on Web, Ios, Android.
  • You also want lead scoring.
Freshsales review

Choose Reclaim.ai if

  • You need smart scheduling.
  • You want to start without paying.
  • You work on Web, iOS, Android, Browser Extension.
  • You also want habit tracking.
Reclaim.ai review

Questions people ask

Is Freshsales or Reclaim.ai better?
Neither clearly leads. Freshsales starts at $19/month and Reclaim.ai at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Freshsales or Reclaim.ai?
Reclaim.ai has a free tier; the other does not. Paid plans start at $19/month for Freshsales and Free for Reclaim.ai.
Does Freshsales or Reclaim.ai run on more platforms?
Freshsales runs on Web, Ios, Android. Reclaim.ai runs on Web, iOS, Android, Browser Extension.
Can I use Reclaim.ai for free?
Yes. Reclaim.ai has a free tier, so you can try it without paying. Freshsales starts at $19/month.
What is Freshsales best used for?
Freshsales is most often used for sales crm with built in email, phone and chat, managing deals, pipelines and sales sequences. Of those, sales crm with built in email, phone and chat and managing deals, pipelines and sales sequences are not what Reclaim.ai is typically brought in for.
What can Freshsales do that Reclaim.ai cannot?
Freshsales covers Contact management, Lead scoring, Sales pipeline, Activity tracking. Reclaim.ai covers Smart scheduling, Habit tracking, Task integration, Buffer time. Both handle Outlook, Slack, Web support.

Answered from the vendors’ own pages

Reclaim.ai: What does Reclaim.ai's free plan include?

The free plan includes limited features: 1 user, 1 scheduling link, 1 smart meeting, 3 habits maximum, 1 calendar sync, and a 13-week scheduling range.

Source
Reclaim.ai: How much does Reclaim.ai cost?

Starter costs $10/seat/month, Business $15/seat/month, and Enterprise $22/seat/month on yearly billing. Pricing excludes additional costs for AI Agent quotas and Attendee Users (AU).

Source
Reclaim.ai: Can I use Reclaim.ai on my phone?

Reclaim.ai is primarily a web and browser extension tool. Mobile apps exist but function better as viewers than editors. Real work requires desktop access.

Source
Reclaim.ai: Does Reclaim.ai work with Outlook Calendar?

Reclaim was built for Google Calendar first. Outlook support exists but is less mature, with occasional sync delays and fewer features compared to Google Calendar integration.

Source
Reclaim.ai: What tasks and projects can Reclaim.ai integrate with?

Reclaim integrates with Todoist, Asana, ClickUp, Jira, and Linear for task scheduling and automation.

Source
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